I contacted this company to order a personalised necklace with an sketch of my baby who had sadly passed. They were very professional and quickly sent a message expressing their empathy, and thankin... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I've been wearing my Initial Necklace every day for about 12 months now, and honestly it's the first piece I've owned that I've stopped thinking about — which, for jewellery you wear daily, is the... Voir plus
I bought the Compass Necklace with Initials Engraved on 7 June, and it's been on my neck almost every day since. Three things decide whether I'll actually wear a piece or leave it in a drawer:... Voir plus
I’m so pleased I found this small business. Their customer service was amazing. I spoke with a wonderful person called Tolga, who was so helpful and informative. The personalised necklace I order... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Abiza Jewellery is a family-run brand based in Chester, designing handmade personalised jewellery for people who want a gift with meaning. We've been making pieces by hand in the UK since 2017 — birthstone necklaces, engraved keepsakes, memorial jewellery, gemstone bracelets and personalised gifts for the moments that matter. Every piece is assembled and quality-checked in our Chester studio before it's packaged and posted. Our gemstones are chosen for their meaning as well as their beauty, and each gemstone order arrives with a printed crystal information card explaining the properties of the stone. Personalisation — names, initials, dates, engravings, birthstones — is at the heart of what we do. We believe good jewellery should feel personal, not mass-produced, and that a small business can hold itself to the same finish and reliability as the biggest names. If you have a question about a piece, a delivery, or a custom request, our team reads every message that comes in — you'll always speak to someone who knows the products. Shop the full collection at abiza.co.uk.
Coordonnées de contact
Royaume-Uni
- abiza.co.uk
4,3
Excellent
47 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Terrible quality
Terrible quality! Had necklace for 1 week and turned black, by the time you read the dos' and donts on how to wear the necklace there is no safe way to wear it without it spoiling and turning black! I payed £46 for a necklace and the quality from primark is better! Gutted!!!
5 mai 2023
Avis spontané
Awful company … Brought three bracelets from this…
Brought three bracelets from this company at around £40 each two of them snapped now on two separate occasions snapped out of no where.
To top it off when I contacted the company they said they will fix it for £15 each and I must pay postage and packing to return. There’s no point I might as-well buy a new one. They also block you on Facebook if you leave a bad comment anything bad and no one can actually see your comments they need reporting is awful. It’s a real shame as they are lovely bracelets just don’t last long and they are not bothered at all!
27 avril 2023
Avis spontané
How is this company still running.
How is this company still running.
Don’t get scammed don’t waste your money on their products it breaks after a few wears and they don’t reply back.
13 mars 2023
Avis spontané
Terrible service and even worse…
Terrible service and even worse jewellery.
Ordered a rose gold necklace and it oxidised after only one wear, really poor quality item.
Customer service then claimed we had exposed the necklace to chemicals.
After further internet research have found this to be a very common complaint.
Would not recommend at all
30 janvier 2023
Avis spontané
Lovely accesories
Very happy with my personalised necklace. There was a small delay in delivery, however having ordered my own design, I do understand the time it takes to actually make the product. The price was also fair compared to other similar companies. The material did not oxidise at all even when worn on a daily basis. Even though it is a dainty piece, it did not break or come loose. Thank you Abiza, will order again soon!
17 août 2022
Avis spontané
Disappointed on quality of necklace
Disappointed on quality of necklace, worried that it will snap because of how thin. Have contacted customer services however they didn’t want to help.
1 août 2022
Avis spontané
I bought two sets of earrings…
I bought two sets of earrings advertised as raw yellow diamonds and the other one as raw rubies. First the customer service was awful. I found that The so called raw seems to be a disguised to sell you low quality gemstones. The raw yellow diamonds are tinted with a yellow colour but still can resist high temperatures and scratch glass but does not shine. However the rubies were stones filled with plastic glass to make it glow but when exposed to heat the filling would burn and end up looking like a burned plastic all over. The gold plate will also disappear after heat. I spend over 150 pounds and I know I won’t get it back because they said so but I would like to warn anyone so that they do not be mislead thinking they will get the real stone.
11 décembre 2021
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.