Ableworld - Chester Avis 

Went to able world today to find something to enable my dad to walk better. We were served by a lovely young man. We think he is called Nicholas. He treated my parents with respect. He went out of his way to help and we did buy a three wheeled walker. What a lovely experience. Ableworld should be very proud to employ such a lovely young man.

We visited Ableworld Chester store following a recommendation from a friend. We cannot sing the praises of Helen enough. She was helpful, patient, informative and made my mother and I feel totally at ease. The experience from beginning to end was a shining example of what truly excellent customer service should look like.
Based on our experience today, we will be recommending Ableworld to friends and family.
Thank you so much for your help Helen, and Dave!

Really first rate customer service from Ableworld Chester. I was released from hospital yesterday after a hip replacement and found that none of our chairs at home were really suited to me during recovery. Dave at the store was able to come up with a suitable chair and deliver it to us this same afternoon. He was more than happy to take the time to adjust it to suit me and to rearrange some of our furniture to make room for it. Thank you so much.

Got 2 replacement batteries. I fitted them and charged for a week with a charger they had advised after the last batteries got from them were faulty. Went to try the batteries and flat in under a mile. Pushed the mobility scooter home, put on charge and tried again. Didn't even get as far as the previous time. Tried leaving on charge for a week and no better. Took them back and they put them on a tester which said they were fine. Charged again for a full week and tried again. Less than a mile. Borrowed some batteries the same capacity, fitted, charged and tried. After 5 miles were showing low but still going. All batteries were charged with the same charger. Now going to find someone independent who actually knows how to test a battery. 1 star was the minimum I could give even though lower would have been more honest. Unhelpful staff and rubbish product. 6 months warranty. Have since bought for half the price from a battery supplier and with next day delivery got 2 batteries for a £1 more than a single battery at ableworld cost, they do 6 miles and have a 12 month warranty

Lyn helped us to purchase the correct mobility scooter. She was cheerful, helpful and patient, advising on features and giving a thorough demonstration. This allowed to make the correct choice of scooter - thanks.

Excellent customer service we were in the saltney shop for over 21/2 hours trying scooters and walking aids nothing was to much trouble for the store assistant Allyson

Took my elderly Mum to buy a rise & recline chair. Ann, who served us was great, very knowledgeable about the products and nothing was too much trouble. Would highly recommend.

We went to the Saltney branch today to get a chair for mum. She needs more help getting out of the chair now and the riser chairs there are fantastic. Great service from Brian. Mum is very happy with the chair she picked and it's going to be delivered next week. Thanks so much.

I went to the Saltney store Chester and spoke to Allyson and told her the situation that we where in at home and how we would like my wife to have more freedom around the house.Allyson advised me on my purchases of walking frames and also arranged for a stair lift engineer to measure up for a stair lift to be fitted and this was done and fitted in 3 days. What a service WELL DONE EVERYBODY thankyou very much xxx

Had a lovely experience at Ableworld Chester.

Brian and Allison (I hope I got that right!) are warm and welcoming.

They helped me try a variety of recliner chairs and were able to explain why various features would or wouldn’t suit me.

I spent about 30 mins chair-hopping and it was no bother to them. I couldn’t believe it when Brian said he’d deliver the chair on his way home that night!

He also carried the chair into the house and set it up. He seemed really happy in his job and couldn’t do enough to help.

I was very taken with how they treated me. Not used to such patience and kindness from a business!

As for the chair, it’s been a godsend. I can adjust myself into different positions for eating, reading, relaxing etc...

The weightless technology is lovely too!

I’m glad I visited and definitely recommend them.

Went to Chester branch to buy a chair for my father , service from allyson and Brian was fantastic , very helpful and friendly , great advice and help to load chair , nothing to much trouble , recommend highly

We bought two new batteries for my brothers mobility scooter and without Brian’s help we don’t know what we would have done! Brian was very friendly, helpful and had good patience.

A remarkably fast and friendly service. Highly recommended.