We had a Scooter break down yesterday. We were extremely stressed and needed some urgent help. Tom was absolutely brilliant, exceptional Care, Help, Patience and Customer Service. Nothing was too much... Voir plus
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Établissement
Changer d'établissementManchester Road Retail Park, SK14 2BD Hyde, Greater Manchester, GB
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My mother bought a stairlift for my dad who couldn't get up and down stairs amy more it cost £ 1300 he used it four times before he went in hospital and sadly died, We contacted ableworld about b... Voir plus
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Not usually one to write reviews but I was served by such a wonderful and polite young man at the Ableworld store in Hyde. He was extremely helpful and knowledgeable. I was nervous to try a mobility s... Voir plus
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This was the first time I had to buy a riser chair and the people I spoke to couldn't have been more helpful, informative and reassuring - both in person and over the phone. The two guys who delivered... Voir plus
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À propos de l'entreprise
À propos de Ableworld - Hyde
Écrit par l'entreprise
About Us
Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.
Ethical Traders
We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.
Our Products
Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.
Coordonnées de contact
Manchester Road Retail Park, SK14 2BD, Hyde, Greater Manchester, Royaume-Uni
- 0161 543 7670
4,4
Excellent
20 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Réponse : Ableworld - Hyde
Hi Jay, thank you for your kind words! We're really glad you enjoyed our range of products and hope to see you again soon.
Take Care,
Ableworld
We had a Scooter break down yesterday
We had a Scooter break down yesterday. We were extremely stressed and needed some urgent help. Tom was absolutely brilliant, exceptional Care, Help, Patience and Customer Service. Nothing was too much trouble. Tom went the extra mile and beyond when he lent us a wheelchair to get to an urgent Dental appointment. Eva was also very friendly, helpful and patient. Thank you so much. We would highly recommend this store. Kathryn Hall & Annemarie Slack.
3 mars 2026
Avis spontané
Réponse : Ableworld - Hyde
Hi Trevor, thank you your lovely feedback, Kathryn and Annemarie. We’re delighted to hear that Tom and Eva were able to assist you so well during a stressful time. We pride ourselves on providing exceptional care and support to our customers, and it’s wonderful to know that we could make a difference for you. Your recommendation means a lot to us, and we truly appreciate your kind words. Wishing you both all the best, and please don’t hesitate to get in touch if we can assist you again in the future.
Kind Regards,
Ableworld
Kind and informative throughout the whole process
This was the first time I had to buy a riser chair and the people I spoke to couldn't have been more helpful, informative and reassuring - both in person and over the phone. The two guys who delivered it (Dave and Tom) really took their time to explain the functions of the chair - to my mum - who is suffering from Dementia and has mobility issues. They were so kind and ended up leaving the chair with her there and then- a very smooth transaction indeed. Would highly recommend.
11 septembre 2025
Avis spontané
Réponse : Ableworld - Hyde
Hi Angela,
Thank you so much for your kind words and for sharing your experience with us. We’re delighted to hear that our team was able to support you and your mum, both in store and during delivery. Dave and Tom will be so pleased to know their care and patience made a difference.
We truly appreciate your recommendation and are glad our Riser Recliner is already helping your mum feel more comfortable. If you ever need further support, please don’t hesitate to get in touch — we’re always here to help. 💙
Take care,
Ableworld
Buy Back is a total con
My mother had one of their stairlifts install at a cost of over £4500 She was told it was covered for 6 months should anything go wrong. She was told that the company offer a buy back. Within the 6 month guarantee the batteries failed, leaving the stairlift stuck mid climb. I called the company to be told that the batteries were not covered by the guarantee. I then had to hand crank the lift to the bottom of the stairs. I purchased some new batteries cost £45.00 I fitted these and noticed that the problem was with the lift itself not fully descending to the recharge contract points. An engineer called to fix this. Mother was never offered a refund on the batteries even though it was clearly the fault on the lift that had cursed the barriers to fail in the first place. Fast forward to this year, appointment 18 months from the initial installation, sadly mother past. The company was called to ask about the buy back. We were offered £50.00 Yes £50.00 for the stairlift. Outrageous. Be warned the by back is a complete con as is the guarantee. Never again would I use this company or recommend them.
20 mai 2025
Avis spontané
Réponse : Ableworld - Hyde
Hi,
Thank you for taking the time to share your feedback regarding the buyback value offered for your stairlift. Firstly, please accept our condolences for the loss of your mother.
We strive to be as transparent as possible with all aspects of our service. Our customers are given a choice between purchasing a brand new stairlift or a more cost effective reconditioned model, based on the customer’s needs and budget. All quotes and assessments are carried out by a qualified stairlift engineer, therefore, avoiding any high pressure sales tactics.
We offer some of the most competitive installation prices on the market and we are one of the few companies that offer a buyback option for stairlifts. In many cases, competitors charge for removal of the lift, when it is no longer required.
The curved stairlifts we install have a rail, which is bespokely made for each individual property and therefore, cannot be reused after removal. The value we offer for the buyback of the stairlift is based on the age and condition of the reusable components.
Our customers are not obligated to accept our buyback service and do have the option to sell the lift privately. In addition, if we remove the rail as part of the buyback process, we offer customers the option to retain the rail for scrap value.
Any complaints raised in relation to batteries or repair costs, are looked at individually providing this is raised at the time of the issue.
We appreciate your feedback, as it helps us continually improve our services.
Take care,
Ableworld
Bill and Paul were great and loved the…
Bill and Paul were great and loved the dog explained everything and were very pleasant
22 mai 2025
Avis spontané
Réponse : Ableworld - Hyde
Hi Stephen,
Thank you for taking the time to leave us this review. We are thrilled to hear that Bill and Paul from our Ableworld Hyde store were pleasant on your visit, and we hope to see you again soon!
Take care,
Ableworld
Excellent service - highly recommend
Excellent service provided by Dave who delivered and demonstrated the bath lift to us. He was really clear and helpful and made sure it was clear how to remove and use the unit. Really nice to have such genuinely helpful service
4 février 2025
Avis spontané
Réponse : Ableworld - Hyde
Hi Mark,
Thank you for taking the time to leave us such a lovely review, we are thrilled to hear our Ableworld Hyde store was able to provide you with excellent service, and we hope you enjoy your Bathlift!
Take care,
Ableworld
Good Afternoon
Good Afternoon,
I visited the Ableworld branch in Hyde. The store is very nice and has lots of helpful aids. I have only recently come to need these things, it’s very new to me but the shop has lots of aids and the staff are very helpful. I was helped by a man called Tom, he helped me into the store and showed me all the things I asked for. He was very helpful so I would like to extend my gratitude for his kindness and his patience.
Kind regards, Brenda
20 janvier 2025
Avis spontané
Réponse : Ableworld - Hyde
Hello Brenda,
Thank you for taking the time to leave us some feedback. We are thrilled to hear our Hyde team were able to help you on your visit to the store and we hope to see you again soon!
Take care,
Ableworld
Recently purchased a powerchair from…
Recently purchased a powerchair from the Hyde store the service and advice was excellent with no pressure to buy and nothing was too much trouble. We were served by Dave who was extremely knowledgeable and helpful.
8 octobre 2024
Avis spontané
Réponse : Ableworld - Hyde
Hi Peter,
Thank you for taking the time to leave us this review! We are thrilled to hear Dave from our Hyde store was able to assist you in finding the perfect Powerchair. We hope to see you again soon!
Take care,
Ableworld
Prompt, polite and efficient service.
After ordering a new bed for my wife we were told delivery would be three weeks. We received a phone call after two weeks informing us that the bed was ready for delivery. We gave a date and were told it would be a morning delivery. We duly received a phone call that they would be delivering in fifteen minutes. They arrived on time and set up the bed without fuss and we're very polite and helpful. Excellent service!.
1 octobre 2024
Avis spontané
Réponse : Ableworld - Hyde
Hi Stanley,
Thank you for taking the time to leave us this review. We are thrilled to hear our Hyde store provided excellent service on your visit and was able to help you with your Adjustable bed purchase. We hope to see you again soon!
Take care,
Ableworld
Wonderful staff
Not usually one to write reviews but I was served by such a wonderful and polite young man at the Ableworld store in Hyde. He was extremely helpful and knowledgeable. I was nervous to try a mobility scooter but he made me feel comfortable. If anyone is nervous or unsure I recommend visiting this store. 5 stars
10 septembre 2024
Avis spontané
Réponse : Ableworld - Hyde
Hi Debbie,
We are thrilled to hear that you had a great experience with our service and found our staff friendly. Your feedback means a lot to us and motivates us to continue providing excellent service.
We look forward to seeing you again soon!
Take care,
Ableworld
It's the first time I have had to think about Disablity Aids
It's the first time I have had to think of disability aids..I'm 72 now but suffer with Fibromyalgia so I'm unable to get up out of Bath I take more baths for muscle than showers.
I purchased the Bellavista bathlift from your Hyde Cheshire Store the chap came out gave a full demonstration it is the best thing I
have ever bought.
From phoning in for a home demonstration to the installation was 100% very understanding from all.
I would reccomend them to anyone and I won't hesitate to use them again
Mrs Margaret Luff
The
14 août 2024
Avis spontané
Réponse : Ableworld - Hyde
Hi Margaret,
Thank you so much for your kind words! We are thrilled to hear that you had a great experience with our service and found our staff friendly.
We look forward to seeing you again soon!
Take care,
Ableworld
Visited The Hyde branch
Visited The Hyde branch. Discussed renting versus buying. Collection service. Very helpful and rented an adjustable seat there and then for 8 weeks with collection upon my notice. Also bought a grabber which is identical to the one the NHS supply
19 août 2024
Avis spontané
Réponse : Ableworld - Hyde
Hi Jeremy,
Thank you for your kind review! We're delighted to hear that you found our staff helpful and friendly at our Hyde store. Your feedback is greatly appreciated and motivates us to continue providing excellent service.
We hope to see you again soon!
Take care,
Ableworld
Dave was my most helpfulmy purchase
Dave was most helpful with my purchase, very pleased with the product and I am sure my wife will appreciate her new scooter very much.
Thank you Dave for your help.
5 décembre 2023
Avis spontané
Réponse : Ableworld - Hyde
Hello John,
Thank you for taking the time to leave us this excellent review. We are delighted to hear that Dave from our Ableworld Hyde was helpful on your visit to us in-store. We hope your wife is happy with her new scooter.
Take care
Ableworld
My mother bought a stairlift for my dad…
My mother bought a stairlift for my dad who couldn't get up and down stairs amy more it cost £ 1300 he used it four times before he went in hospital and sadly died,
We contacted ableworld about buying it back they offered us £ 250 ,
This is a totally disgusting and shouldn't be allowed as they will sell again for the exact same price ,
Something be done about it as they are making money out of vulnerable people,
30 octobre 2023
Avis spontané
Réponse : Ableworld - Hyde
Hello Andrew,
Thank you for taking the time to submit your review. Firstly, on behalf of everyone at Ableworld UK Ltd, I’d like to pass on our deepest condolences to you and your family on the passing of your father.
We are sorry to hear that you are unhappy with the buyback offer you were given. We appreciate that your father did not have the stairlift in for long, however, as a company Ableworld are one of the very few companies that will buy back stairlifts, most of our competitor’s charge to remove the lift. If you would like me to look in to this in more detail, please contact support@ableworld.co.uk
All feedback from our customers is appreciated, good or otherwise, as we do strive to make our customers experience a positive one and your feedback is enormously valuable to us, so we greatly appreciate you taking the time to submit your review
Your sincerely
Ableworld
Misleading information on website
I unfortunately can't paste a link or even type one into this review.
I have taken a photo of the page that I viewed stating £30 a week...... but couldn't get it onto this page, this needs removing if it is not a service offered...
Website states riser recliner chairs can be rented....turns out that isn't the case😕... only deal with OT,s apparently
Very misleading.
Not very helpful regarding repairs either.
Consequently my mum has to stay in bed
2 octobre 2023
Avis spontané
Réponse : Ableworld - Hyde
Hello Gill,
Thank you for taking the time to submit your review. We can confirm that our website does not state that riser recliner chairs can be rented. Ableworld as a company only rents out wheelchairs from all of our stores, scooters from a selection of stores and we also offer a rental service on stairlifts.
We have an extensive customer base, therefore dealing with customers directly as well as OTs. We also offer a comprehensive aftercare service that includes repairs, servicing, and safety checks.
All feedback from our customers is appreciated, good or otherwise, as we do strive to make our customer's experience a positive one and your feedback is enormously valuable to us, so we greatly appreciate you taking the time to submit your review.
Yours sincerely
Ableworld
If there was a higher score I would…
If there was a higher score I would give it. Visited this store a couple of times and always had great service. Today was best yet. The young man and young lady who were working have amazing customer service skills. Friendly, honest, professional and helpful. They were very patient and gave excellent information. We purchased a mobility scooter and felt happy and secure with our choice thanks to the honest and professional skills showed by both of the staff. Highly recommend this store and many thanks to the lovely staff.
9 juillet 2023
Avis spontané
Réponse : Ableworld - Hyde
Hello Sara,
Thank you for taking the time to leave us this excellent review. We are delighted to hear that the team at our Ableworld Hyde was Friendly, honest, professional, and helpful. It's also great to hear that they were able to help you find the perfect mobility scooter to meet your needs. We hope to welcome you back again.
Take care
Ableworld
Highly Recommend
My dad recently bought an armchair from Ableworld in Hyde. We were served by Dave and Beth. We made a couple of visits to the store to try the chairs out and Dave and Beth came to the house to make sure my dad was happy with the choice before committing to a purchase. Each time, Dave and Beth were very helpful, informative and patient. I would highly recommend the team at Ableworld Hyde.
18 mars 2022
Avis spontané
Réponse : Ableworld - Hyde
Hello Claire,
Thank you for taking the time to leave us an excellent review. We are thrilled to hear that Dave and Beth from our Ableworld Hyde store were helpful, informative and patient. We hope your Dad is happy with his new Riser Recliner. We hope to see you again soon.
Kind regards,
Ableworld
Excellent friendly staff
Excellent team. Went in today Alistair really helpful.
Purchased a new scooter, they helped is decide, let us try before hand
Thank you to all 3 staff members in today. Amazing.
19 septembre 2021
Avis spontané
Réponse : Ableworld - Hyde
Hello Neil,
Thank you for taking the time to leave us an excellent review. We are thrilled to hear that Alistair was really helpful and helped you decide what new mobility scooter to purchase. We hope to see you again.
Kind Regards,
Ableworld
Genuinely caring people who care
Genuinely caring people who care, helped me understand what walker is best for my nan with arthritis, dave I think his name was, was extremely caring and patient.
8 septembre 2021
Avis spontané
Réponse : Ableworld - Hyde
Hello Caitlin,
Thank you for taking the time to leave us an excellent review. We are thrilled to hear that the Hyde team were caring and helped you understand what walker was best for your Nan. We are happy to hear he was caring and patient. We hope to see you again.
Kind Regards,
Ableworld
Lovely people in the store
Lovely people in the store, made me and my partner feel welcome, especially your worker Tom, he spared his attention and time to help us figure out what wheelchair is best for us.
Kind regard Janet.
8 septembre 2021
Avis spontané
Réponse : Ableworld - Hyde
Hello Janet,
Thank you for taking the time to leave us an excellent review. We are thrilled to hear that Tom made you and your partner feel welcome and helped you figure out which wheelchair was best for you.
Kind Regards,
Ableworld
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