Had problem after first time out. The hydraulics on the bar faulted so handle wouldn’t stay up. Replaced scooter within days. Fantastic service, lovely man in shop, couldn’t have been more apologetic... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Me and my wife have shopped and purchased items from Abelworld (Queensferry Branch) several times in the past, and we've always been treated with kindness and understanding. No pressure to purchase an... Voir plus
Delivery and installation were carried out professionally and with great care. The team were friendly, courteous and ensured everything was set up correctly before leaving. Despite the size and wei... Voir plus
We were attended to by William and he dealt with us in a professional manner in showing us the mobility scooters that might suit my needs. He explained everything I needed to know and demonstrated the... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur d'équipement de mobilité
- aussi dans
- Fournisseur d'équipement pour personnes handicapées
- Magasin de fauteuils roulants
- Matériel et équipement d'hôpital
À propos de Ableworld
Écrit par l'entreprise
About Us
Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.
Ethical Traders
We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.
Our Products
Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.
Free Expert Assembly
Free Professional Assembly
Free professional assembly on all mobility scooters and riser recliner chairs. No extra charge.
Coordonnées de contact
Stapeley Technology Park, London Road, CW5 7JW, Stapeley, Royaume-Uni
- 08000965440
- support@ableworld.co.uk
- ableworld.co.uk
4,8
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
ALL GOOD WORKING WELL UP TO NOW THANKS
15 septembre 2026
Réponse de Ableworld
Hello Will, thank you for your kind message. We're glad to hear that everything is working well.
Kind regards,
Ableworld
Réponse de Ableworld
Hello Robert, thank you for your enthusiastic feedback! We're delighted to hear you received great service and found our team helpful.
Kind regards,
Ableworld
Réponse de Ableworld
Hello Susan, thank you for your feedback. We're pleased to hear that you found our staff well informed and appreciated the wide range of products available.
Kind regards,
Ableworld
Great service.
16 septembre 2026
Réponse de Ableworld
Hello Norah, thank you for your kind words. We're pleased to hear you received great service.
Kind regards,
Ableworld
Very helpful member of staff explaining…
Very helpful member of staff explaining about product we wanted to purchase.
16 septembre 2026
Réponse de Ableworld
Hello Lyn, thank you for your lovely feedback. We're glad to hear that our staff were helpful and took the time to explain the product you wanted to purchase.
Kind regards,
Ableworld
Very helpful
Very helpful, explained everything thoroughly, treated us as individuals - and very personalised service with no pressure.
Would definitely recommend.
16 septembre 2026
Réponse de Ableworld
Hello Mr Ian, thank you for your kind words. We're delighted to hear that you felt well taken care of with a personalised, no-pressure service. Your recommendation means a lot to us.
Kind regards,
Ableworld
Friendly customer service
Friendly customer service. Courteous engineer who installed the stair lift. Explained in detail how to operate the stair lift. Left the work area clean. A job well done.
16 septembre 2026
Réponse de Ableworld
Hello Alina, thank you for your wonderful feedback. We're pleased to hear that you received friendly and courteous service, and that our engineer took the time to explain everything clearly. We pride ourselves on leaving the work area tidy and ensuring a job well done. We appreciate your kind words.
Kind regards,
Ableworld
First time in going into the mobility…
First time in going into the mobility shop I recommend the team are helpful
16 septembre 2026
Réponse de Ableworld
Hello Donnakeys, thank you for your kind recommendation. We're glad to hear that you found our team helpful during your first visit.
Kind regards,
Ableworld
Everyone I dealt with in the shop were…
Everyone I dealt with in the shop were very helpful and patient with me.
Excellent delivery service and set up.
Didn't feel pushed to buy from Ableworld not like at other stores
16 septembre 2026
Réponse de Ableworld
Hello Alison, thank you for your lovely feedback. We're delighted to hear that our team were helpful and patient with you, and that you were pleased with our delivery service and setup. We always strive to provide a pressure-free and welcoming experience, so it's great to know you felt comfortable with us.
Kind regards,
Ableworld
Very helpful full staff nothing to much…
Very helpful full staff nothing to much trouble was ready when we said would pick up very good
16 septembre 2026
Réponse de Ableworld
Hello Mrs Lynne, thank you for your wonderful feedback. We're thrilled to hear that our staff were helpful and attentive, and that everything was ready when you needed it. We truly appreciate your kind words!
Kind regards,
Ableworld
Réponse de Ableworld
Hello Rob, thank you for your kind words. We're delighted to hear that you found our staff helpful.
Kind regards,
Ableworld
Very helpful.
16 septembre 2026
Réponse de Ableworld
Hello, thank you for your kind feedback. We're glad we could help!
Kind regards,
Ableworld
I been shopping in this shop for years…
I been shopping in this shop for years for mobility items an anything else i need. Staff are so kind they dont rush u. U have chance to walk around shop .looking an no one rushing u.
15 septembre 2026
Avis spontané
Réponse de Ableworld
Hello, thank you for your lovely words. We’re so pleased to hear that you’ve enjoyed shopping with us over the years and that our staff have made you feel comfortable. We always aim to provide a relaxed and friendly atmosphere, and it’s wonderful to know you appreciate that. Kind regards,
Ableworld
Good service well stocked happy with our visit
Good service and attention gave us good advice from sales person who demonstrated the product very happy with our visit and the product
16 septembre 2026
Réponse de Ableworld
Hello Mr Douglas, thank you for your kind words. We’re delighted to hear you received good advice and that you’re happy with both our service and the product.
Kind regards,
Ableworld
Such good friendly service
From the initial phone call to check stock and reserve a jolly boot scooter, to collecting it the following morning, the staff were friendly and helpful. My husband was shown over the scooter and even though he already owns another scooter they still took time to explain everything about this model and allow him to have a go to make sure he was happy before purchase.
15 septembre 2026
Réponse de Ableworld
Hello Gill, thank you for your lovely feedback. We're delighted to hear that you had a positive experience from the initial phone call to collecting the scooter. It's great to know that our staff took the time to explain everything thoroughly and made sure your husband was comfortable before making his decision. We appreciate your kind words!
Kind regards,
Ableworld
Fabulous job Reagan Jordan Peter and Dawn
Fabulous staff came in bought a recliner chair loaded on van, delivered, installed and old one removed into garage. All within 1 hour YES in one hour my dad was sitting with his feet up in his new chair!! Amazing work Reagan, Jordan, Peter and Dawn at Stoke Able World.
15 septembre 2026
Avis spontané
Réponse de Ableworld
Hello Angela, thank you for your wonderful feedback! We’re delighted to hear that Reagan, Jordan, Peter, and Dawn provided such fantastic service and that your dad is already enjoying his new chair. We’ll be sure to pass on your kind words to the team. It’s always our goal to make things quick and smooth for our customers. Enjoy your new recliner!
Kind regards,
Ableworld
As always abelworld had exactly what I…
As always abelworld had exactly what I needed and the staff as ever were friendly and helpful
15 septembre 2026
Réponse de Ableworld
Hello Marilyn, thank you for your kind words. We're pleased to hear that Ableworld had exactly what you needed, and that our staff continued to provide friendly and helpful service.
Kind regards,
Ableworld
Always very helpful ,considered and…
Always very helpful ,considered and explain about items I have bought.
15 septembre 2026
Réponse de Ableworld
Hello Mr J, thank you for your lovely feedback. We're glad to hear that you find our team helpful, considerate, and clear in explaining the items you’ve purchased.
Kind regards,
Ableworld
Staff were great showed me all about my…
Staff were great showed me all about my perches i will highly recommend them to all my friends who on about getting a scooter
15 septembre 2026
Réponse de Ableworld
Hello Mr Steven, thank you for your kind words. We're delighted to hear that you had a great experience and that our staff took good care of you. We really appreciate your recommendation.
Kind regards,
Ableworld
Efficient service.
14 septembre 2026
Réponse de Ableworld
Hello Mrs Humphreys, thank you for your kind feedback. We're glad you experienced efficient service. We appreciate your support!
Kind regards,
Ableworld
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.