Had problem after first time out. The hydraulics on the bar faulted so handle wouldn’t stay up. Replaced scooter within days. Fantastic service, lovely man in shop, couldn’t have been more apologetic... Voir plus
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Lisez les avis des autres
We were attended to by William and he dealt with us in a professional manner in showing us the mobility scooters that might suit my needs. He explained everything I needed to know and demonstrated the... Voir plus
L'entreprise a répondu
First-class service from start to finish. I contacted the company for a price for a new stairlift. An engineer visited to carry out the site survey and provided a quote while at the house. He m... Voir plus
L'entreprise a répondu
I went to buy a wheelchair for my husband, the lovely person that helped me clearly demonstrated models, even saying i could try it with her in it to see what it was like to push. The service in ablew... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur d'équipement de mobilité
- aussi dans
- Fournisseur d'équipement pour personnes handicapées
- Magasin de fauteuils roulants
- Matériel et équipement d'hôpital
À propos de Ableworld
Écrit par l'entreprise
About Us
Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.
Ethical Traders
We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.
Our Products
Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.
Free Expert Assembly
Free Professional Assembly
Free professional assembly on all mobility scooters and riser recliner chairs. No extra charge.
Coordonnées de contact
Stapeley Technology Park, London Road, CW5 7JW, Stapeley, Royaume-Uni
- 08000965440
- support@ableworld.co.uk
- ableworld.co.uk
4,7
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
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Very helpful staff
26 septembre 2026
Réponse de Ableworld
Hi Janet, thank you for your lovely review! We're so pleased to hear you found the team at our Shrewsbury store very helpful.
If you ever need any further assistance, please don't hesitate to ask- we're always here to help.
Kind regards,
Ableworld
Dave and Diane were most helpful
Dave and Diane were most helpful. Great demo. They new the answer's to all our questions.
28 septembre 2026
Réponse de Ableworld
Hi Jean, thank you for your wonderful review! We're so pleased to hear Dave and Diane at our Lincoln store were so helpful and provided a great demonstration, answering all your questions with confidence. We'll be sure to pass your kind words on to them.
If you ever need any further assistance, please don't hesitate to ask- we're always here to help.
Kind regards,
Ableworld
Absolutely great service ,i would…
Absolutely great service ,i would definitely recommend too anybody 👍
28 septembre 2026
Réponse de Ableworld
Hi Dawn, thank you for your kind review! We're delighted to hear you received such great service and really appreciate your recommendation.
If you ever need any further assistance, please don't hesitate to ask- we're always here to help.
Kind regards,
Ableworld
Beige Stroller
The Stroller we bought was good in the shop on a flat surface, however we left the shop and walked around the village and as there is a slight camber on a lot of the pavements my mum almost fell 3 times, it is not stable enough for her to use on her own which is the whole point of getting one, I called the shop and spoke to the manager and unfortunately as it had been outside we are unable to return it's an expensive mistake on our part especially as it has only been used for 15 minutes I am now left with an item I will have to try and sell privately
26 septembre 2026
Réponse de Ableworld
Hi Melanie,
Thank you for your feedback. We’re sorry to hear the stroller hasn’t proved as suitable for your mum as you had hoped.
The stroller was demonstrated and tried in store before purchase, and following the demonstration you were happy to proceed with the purchase. Unfortunately, as it has since been used outdoors, we’re unable to accept it back for a refund.
We appreciate this is disappointing and are sorry the stroller hasn’t worked out as hoped.
Kind regards,
Ableworld
Great Customer Service
I called Matt on Monday to ask about whether he had any prima grab rails in stock. He had one, I needed two and if possible by Wednesday. He managed to source one from another shop and got it delivered to the store by Wednesday. I’ve used the shop several times . Great customer service. Matt is a credit to the business and always understands your needs. I would definitely recommend this shop to friends when the needs arise for them to use their products.
31 août 2026
Avis spontané
Réponse de Ableworld
Hi Jean, thank you for your wonderful 5-star review! We’re delighted to hear Matt was able to help source the additional grab rail so quickly and have everything ready for you when you needed it. It’s great to know he understood your needs and provided such helpful service.
We’ll be sure to pass your kind words on to Matt—he’ll really appreciate it. Thank you as well for your continued support and recommendation.
If you ever need any further assistance, please don’t hesitate to ask – we’re always here to help.
Kind regards,
ABleworld
Réponse de Ableworld
Hi Pamela, thank you for your lovely review! We’re so pleased to hear the team at our Burton-on-Trent store were helpful and that you found exactly what you were looking for.
If you ever need any further assistance, please don’t hesitate to ask – we’re always here to help.
Kind regards,
Ableworld
Réponse de Ableworld
Hi Rupert, thank you for your wonderful review! We’re so pleased to hear you received great customer service at our Leeds store—it really means a lot to us.
If you ever need any further assistance, please don’t hesitate to ask – we’re always here to help.
Kind regards,
Ableworld
Work completed but not informed of…
Work completed but not informed of returned
Item had to telephone for information on product
7 septembre 2026
Réponse de Ableworld
Hi Mrs Naish, thank you for your review! We’re pleased to hear the work on your item was completed, but we’re sorry that you weren’t informed when it was ready and had to chase for an update.
We appreciate you bringing this to our attention and will share your feedback with the team to help improve our communication going forward.
If you ever need any further assistance, please don’t hesitate to ask – we’re always here to help.
Kind regards,
Ableworld
2 good honestl easy going people to…
2 good honestl easy going people to deal with.
26 septembre 2026
Réponse de Ableworld
Hi Jacqueline, thank you for your lovely review! We’re so pleased to hear you found the team at our Stockton store honest and easy-going—it really means a lot to us.
If you ever need any further assistance, please don’t hesitate to ask – we’re always here to help.
Kind regards,
Ableworld
Absolute customer service 👏👏👏
The knowledge and assistance from staff , not pushy in any way and able to guide me very well as to what I needed and also advise other products available without any pressure . Such an easy store to navigate , depending on mobility , equipment available for ease of browsing whether that be a wheelchair , walking aid or just a friendly knowledgeable ear , never used the store before but will be my first port of call should I need something else 👏👏👏
26 septembre 2026
Réponse de Ableworld
Hi Gill, thank you for your wonderful 5-star review! We’re delighted to hear you felt well guided by the team at our Colchester store and appreciated the friendly, knowledgeable support without any pressure. It’s great to know the store layout and accessibility made your visit easier too.
We really appreciate your kind words and are so pleased to hear we’ll be your first port of call in the future.
If you ever need any further assistance, please don’t hesitate to ask – we’re always here to help.
Kind regards,
Ableworld
The 2 Staff members who dealt with us…
The 2 Staff members who dealt with us were very effective and helpful
25 septembre 2026
Réponse de Ableworld
Hi, thank you for your wonderful 5-star review! We’re so pleased to hear the team at our Birkenhead store were effective and helpful during your visit. We’ll be sure to pass your feedback on to them—they’ll really appreciate it.
If you ever need any further assistance, please don’t hesitate to ask – we’re always here to help.
Kind regards,
Ableworld
Réponse de Ableworld
Hi, thank you for your wonderful review! We’re so pleased to hear you found our team helpful and knowledgeable—it really means a lot to us.
If you ever need any further assistance, please don’t hesitate to ask – we’re always here to help.
Kind regards,
Ableworld
Amazing staff!
We’ve visited both the Nantwich and Crewe stores over the last month for bits for my nana who has recently become more immobile than normal after a fall. The staff in both stores have gone above and beyond for us and have been so kind. Each time we’ve visited the experiences have been so lovely. I would highly recommend these stores to anyone!
26 septembre 2026
Avis spontané
Réponse de Ableworld
Hi Hannah, thank you for your lovely review! We’re so pleased to hear that the teams at both our Nantwich and Crewe stores have been able to support you and your nana during this time. It really means a lot to know they went above and beyond and made each visit a positive experience.
We truly appreciate your recommendation and your kind words.
If you ever need any further assistance, please don’t hesitate to ask – we’re always here to help.
Kind regards,
Ableworld
Looking for a bath board
Looking for a bath board, l had a choice of 3. Assistant was helpful enabling me to make my choice. Also the price was reasonable. I would definitely use Able world again if l needed anything to help with my arthritis
26 septembre 2026
Réponse de Ableworld
Hi Valerie, thank you for your wonderful review! We’re so pleased to hear you found a suitable bath board at our Hanley store and that our team helped you choose the right one for your needs. It’s great to know you were happy with the price too, and we really appreciate your recommendation.
If you ever need any further assistance, please don’t hesitate to ask – we’re always here to help.
Kind regards,
Ableworld
Very helpful caring and knowledgeable…
Very helpful caring and knowledgeable assistant.
26 septembre 2026
Réponse de Ableworld
Hi Dorothy, thank you for your lovely review! We’re delighted to hear you found the team at our Llandudno store helpful, caring, and knowledgeable—it really means a lot to us.
If you ever need any further assistance, please don’t hesitate to ask – we’re always here to help.
Kind regards,
Ableworld
Sales lady was very helpful
Sales lady was very helpful, and made sure the wheelchair was the right choice for me
26 septembre 2026
Réponse de Ableworld
Hi June, thank you for your lovely review! We’re so pleased to hear our team member was helpful and made sure the wheelchair was the right choice for you. Ensuring you feel confident and comfortable with your decision is really important to us.
If you ever need any further assistance, please don’t hesitate to ask – we’re always here to help.
Kind regards,
Ableworld
Very helpful staff and very happy to…
Very helpful staff and very happy to help you 😀
26 septembre 2026
Réponse de Ableworld
Hi Joanne, thank you for your lovely review! We’re so pleased to hear you found our team very helpful and happy to assist—it really means a lot to us.
If you ever need any further assistance, please don’t hesitate to ask – we’re always here to help.
Kind regards,
Ableworld
Very helpful and professional service…
Very helpful and professional service from the moment I walked into store. Very helpful and explained every detail of the product I was considering. No hard sell.
Would definitely recommend visiting this store as it has a wide range of many helpful products to make life that bit easier
25 septembre 2026
Réponse de Ableworld
Hi Tom, thank you for your wonderful review! We’re delighted to hear you received such helpful and professional service from the moment you arrived at our Paisley store. It’s great to know everything was clearly explained and that you felt comfortable with no pressure—just the support you needed to make the right choice.
We’re also pleased you found the range in store useful, and we really appreciate your recommendation.
If you ever need any further assistance, please don’t hesitate to ask – we’re always here to help.
Kind regards,
Ableworld
Réponse de Ableworld
Hi Mr Williams, thank you for your wonderful review! We’re delighted to hear you were happy with the service, pricing, and range available at our Nantwich store. If you ever need any further assistance, please don’t hesitate to ask – we’re always here to help.
Kind regards,
Ableworld
Excellent service
Excellent service, lovely member of staff very knowledgeable, good location easy too find . Really good communication good quality product.
26 septembre 2026
Réponse de Ableworld
Hi Lynne, thank you for your wonderful review! We’re delighted to hear you received excellent service at our Congleton store and that our team member was knowledgeable and helpful. It’s great to know you found the store easy to find, communication clear, and that you’re happy with the quality of your product.
If you ever need any further assistance, please don’t hesitate to ask – we’re always here to help.
Kind regards,
Ableworld
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