Acceleratecic Avis 75

The clinician was lovely and very professional. My appointment was very thorough and covered everything from measuring up for tailored compression socks to skincare to assessing my gait. I now have the socks and they fit perfectly. The comfiwave socks I have for night time really help stop the oedema recurring and they have actually led to better sleep as I no longer worry about my wife’s movements bashing and damaging my weak skin. My lower legs, ankles and feet are now almost back to normal size and feel so much better. This treatment is AMAZING! Thank you so much.

I was seen on time by Julie Chutter. She is very thorough and well experienced. She explained the process and procedure clearly. Took me through the process and answer all concerns. She spent quality time with me and by the time I finished, I have a clear understanding of what could have caused my swollen feet and suggested solutions. Thanks for her professionalism and caring attitude.

I attended the Accelerate clinic as a private patient. Anna was very patient and answered all my questions about lipoedema and treatment options. At no point did I feel that the appointment was rushed despite it running a little over time.

I was very very happy with my visit to Accelerate Clinic in Hackney. The person who made it extra special was Mel. She was so professional, gentle,through and took time to explain everything and was most importantly very reassuring and a huge asset to the clinic. Thank you.

I am genuinely so thankful for the nurse I saw at this clinic, i finally got the diagnosis for something i have been suffering with for years, and getting that clarity meant so much to me and that it wasn't just in my head. She spent her time and went through things with me so patiently. I left the clinic feeling so heard and seen which is not always the case in NHS, thank you so much for providing so much support upon our first meet.

Very friendly and professional staff. Mel was one, who discussed with me and explained all needed information. Thank you so much!

I was very warmly welcomed and made feel very at easy, was treated with great dignity.
everything was explain very clear.
the place is meticulously clean.
I felt they care about me, they called few time to ensure all is in good order and the garment fit me well and do the job.
I been suffering from swollen leg for few years specially during the flights, recently I suffered from a sever cellulitis and for three month I could not ware any shoes since my leg was extremely swollen.
thanks for Accelerate (which in beginning I didn't want to hear about a compress socks will do the job!), after 3 days of wearing I started wearing my shoes and now after just 2 month my leg is back to normal.
My private doctor only suggestion was to take medication to treat the water condition which I was not in favour since it interferes with the organs and kidneys.
it was only by chance that i went to my GP and was seen by the paramedic for a chest infection, which he saw my legs and referred me to Accelerate, pity that my private doctor could not refer me few month earlier!
i have now experience other people who are suffering in silent , we should encourage the GPs to refer more people and get help natural rathe then to be stuffed with medication which does or doesn't help!
Thanks for all the team for helping us go back on our feet!
due to my height and weight I have compressed socks with a zip which is great and easy to wear,
I had an interesting experience were I was stop in security at London Heathrow airport since it was ringing through security and they did not have any information and never seen such socks!
now I can not do without!
I hope during the summer moths I will also be comfortable.

I had the pleasure and good fortune of seeking the advice and guidance from the amazing Caitriona. When I spoke to her I was desperate and completely at a loss. My brother was struggling with severely infected leg ulcers which were incredibly painful and we were getting nowhere with the GP. Caitriona went through everything with me and gave me excellent advice which really helped my brother. Thanks to her advice my brother is on antibiotics and getting the support he is entitled to and needs. Caitriona Did this out of the kindness of her heart. She went above and beyond to help me. I was blown away by how caring and empathetic Caitriona was to my predicament, she even went so far as to check in on me via a telephone call on numerous occasion s, something she didn’t have to do but left me feeling so grateful and supported. I cannot put into words how grateful I am but I would recommend the services of Caitriona and her colleagues to anyone. Thank you.

This was my 2nd visit to Accelerate I'd heard great things about them before my 1st visit. I actually looked forward to this visit. I was seen by a nurse called Mel a very good nurse very knowledgeable with a superb friendly manner, I'm housebound Accelerate organised my patient transport which was also excellent. I don't have the luxury of private healthcare but I would imagine this is what it would be like.

My mum received treatment for a leg ulcer from Nico, Kay, Kate and Gabriella. Each one of them was kind and caring. They reviewed mum's notes on each visit and pursued any outstanding referrals. They provided transport to collect and drop mum back which meant I didn't have to take time off and her journey was safe and comfortable. Mum had a language barrier and the nurses used to call me and email to update me on each visit. My mum praised each of them for the care they took in nursing her wound and the referrals for further tests to help her recovery and future health. I attended 3 appointments and highly recommend the care and support they offer it's what the NHS used to be like. They listened and explained every step of the treatment and recovery. I cannot express in words how much me and mum appreciate you all, and everything you did. Thank you to you all for your kindness.

The staff were fantastic and very knowledgeable. Made you feel at ease and confident in tackling your problems

The nurse who saw me was so kind and knowledgeable. The whole process was really great and I've learned a lot. Hoping the compression garments help!

My appointment was with Fran, Podiatrist. Easy journey from Charing Cross Station on the No 26 bus, stops 3 minute walk from the Hospice. Having checked in wirh the friendly, welcoming and polite reception team, I was directed to the waiting area. Fran was punctual and met me in the waiting area. This was my first meeting with Fran on a one-to-one basis. I was very impressed with her knowledge, professionalism and the number of procedures she went through. Fran explained very clearly everything she was doing, why she was doing it and the results. I now have very useful information on what footwear will be suitable for me moving forward.
Thankyou Fran and the Accelerate team. I am very fortunate to have found you all to help me with my Lymphoedma.

Everybody here has been brilliant, very professional and very welcoming . Everybody from reception to phonecalls and clinicians made me feel at ease. Dressed my legs perfectly with no pain.
Anna is very happy and funny and experienced. Rhodri is a professional and bandaged my legs brilliantly . Sue and kay are also professional and helped answer my questions. Julie saved my life once upon a time and I'm forever grateful .

I was attending an appointment to be assessed for lipoedema. Anna, the nurse specialist, was gentle, kind, efficient, patient. The diagnosis process was carried out carefully with all the history, measurements and medical examination taken.

This is what every appointment should feel like - that you are being listened to and that all of your questions are being answered.

The whole team are fab at Accelerate, particularly Fran and Wendy. So informative and share their extensive knowledge in a helpful way. Always made to feel very comfortable. Feel grateful to have been referred here and to be under their care.

Very welcoming and friendly, they explained the condition clearly what was happening at the appointment and what to expect next, the only negative I found was one of the assistance’s spoke very softly and with my dad being deaf he couldn’t hear her, that said it was a pleasant and positive visit.

Amazing appointment with Beccy, who is so knowledgeable about everything to do with Lymphoedema. Very in depth consultation about my condition and circumstances, and loads of information on different types of garments I could try, instead of the standard tights that I have been wearing for the last 19 years! Really looking forward to receiving the new garments and trying them out. Beccy listened to me, offered advice, was very professional and knowledgeable.

Thank you so much Wendy for the consultation and I am grateful.
I was discharged lymphoedema clinic during COVID period. Ever since compression sleeve
getting tight and I could see the swelling getting bad. I was referred to the Accelerate by my GP.
She is introduced day time and night time garments and went through all of the compression garments with me.
She is very patient and lots of useful advice and excise video for me to do.

I recently took my mum to Acceleratecic for her first lymphoedema assessment, and I cannot recommend them enough. From the moment we arrived, we were greeted by the caring and compassionate staff who made us feel genuinely valued and at ease. Nurse Su was absolutely wonderful—she was incredibly patient, kind, and attentive throughout the entire process.
What truly stood out was how informative and thorough she was, taking the time to explain everything in a clear and compassionate manner. She answered all our questions with patience and provided us with a wealth of useful information that has given us a much better understanding of managing my mum’s condition.
The level of care and professionalism at Acceleratecic exceeded our expectations. It’s obvious that their team truly cares about their patients’ well-being. I am so grateful for the support and expertise we received during our visit. Thank you, Nurse Su, and the entire team at Acceleratecic for making such a positive difference!