Acdesignsltd Avis 

The company email is a yahoo.co.uk email.
They can’t even pay for a proper domain, just lets you know that this is not a serious company.!!
DO NOT BUY from them.!!
Package arrived late
Package came in wrong size
Nobody responds to emails

Ordered a t-shirt from this company as I recognised the name. Once purchased I decided to look at the reviews and instantly regretted it. However, literally 12 hours after googling I have received my package and am so happy with it. Looking back at my old emails I realise this is my third purchase from this company, all for fathers days, and we have been really happy with them all.

Ordered three items w express delivery (2-3 days) on Sunday night, wanting the items in time for the following Sunday (Mother’s Day).

Thought to myself, let’s check the reviews on TrustPilot after the order and was appalled when I saw the average review was soo low. Checked Facebook and saw a different story with 34.5k likes, so decided to stick with the order.

By Wednesday i was nervous with no order received, so I sent an email on Thursday asking for an update - no reply (thus no 5 stars). Fortunately the day after, I received a Royal Mail package tracking email saying the items would be delivered on Saturday.

Package received!! Phew.

To all the doubters, they do deliver. I gave 4 stars because of the lack of response to my email. That being said, it would’ve been a busy week given the lead up to Mother’s Day.

Thank you ACDesigns team.

Rated 1 star because I can’t give zero.
Ordered a gift bag with my wife’s name on, sent a bag with the wrong name and will not reply to any emails! Absolute scam artists, applied for a refund through the bank, avoid at all costs!!

Do not recommend this company. No response to numerous emails sent . Quality really bad and so small ! The pockets don’t even got a mobile phone in they are that small . Have had to raise the issue with PayPal as they jsut ignore you

Paid express delivery and received and received over a week later! Contacted the company to ask for a refund on express delivery and they have failed to respond to any messages avoid this seller.

This is a scammer business - you will not receive any product and will receive no responses from your communications.
Business reported to action fraud

You have to give a rating and really didn’t want to even give 1… SCAM ALERT!! Absolutely disgusting reading all the reviews….. I’m over a month from ordering… Nothing will get delivered!!!!!

STEER WELL CLEAR OF THESE SCAMMERS!

One day you will get your comeuppance!!!

I wish I had check review etc before ordering. I placed an order on 12th January with express delivery. Nothing arrived. When I emailed I got a response saying there was a problem with their suppliers which meant my delivery would be delayed by one week. I accepted this although it would have been nice to be told without having to chase it myself. Then on 21st I got an emailing saying it was sent for delivery. On checking tracking all it says is royal mail awaiting collecting. Royal mail has never received my items and despite several emails to the company I've have no items delivered or a refund both of which I have requested several times. Please avoid placing any orders with these guys as I'm now out of pocket with no signs or hopes of getting either the stuff I ordered or a refund.

I have ordered some personal things for Valentine’s Day. This is the first time I have felt with this business I order £32 of stuff in 15th january and 10 days later I haven’t received nothing and had no updates at all. I have emailed them three times and only had one response which they stated it will be with me as soon as they can. Very disappointing so far and haven’t even received my order

Returned item over a month ago to address stated on the refund policy on the shop app, parcel was turned away at address because ac designs does not work/operate from there, now my parcel is in the national return centre waiting to be given away to charity as i did not state a return address, no contact what so ever from ac designs, avoid this company at all cos

Didn’t come for weeks until I complained to PayPal. Cheap fruit of the loom jumper with ironed on sticker. Returned the day after. Emails ignored and still no refund after 2 months. AVOID

Wouldn’t even give 1!! Wrong item arrived in April still not had a response!!!!

Same as others - wish I could give them zero stars! And wish I’d read reviews first.
Still waiting on a refund (raised with bank, as NO response from this appalling ‘seller’!), this was a personalised order for trainers for my flower girl at my wedding - ordered beginning of September for end of October wedding. Comms immediately after the personalisation request but no response since.
Still no shoes 4 months on. Thankfully I gave up in time and ordered elsewhere.
So so bad!

Very poor customer service.

Ordered a few things, wanted to return a jumper that was too big. Sent it tracked delivery, in its original packaging.
No refund, no response from 3 emails. Very poor. SCAMMERS

I regret not reading the reviews before ordering! Ordered a sweatshirt. Had to chase the delivery. When it arrived I was bitterly disappointed. The sweatshirt is paper thin and the workmanship appalling! The seams are badly sewn and gathered to such an extent that they’ve created unintentional pleats. Tried to contact for a return and refund and guess what… they don’t reply to emails!!

Fantastic products at a fantastic price. Communication lacks a little with no response to emails. I understand that they are busy and can't always reply but even an auto reply along the lines we are very busy and can't reply to emails right now but rest assured we are working hard to get all orders out asap. Just gives people peace of mind. I am a genuine customer and honestly my products arrived in good time. One of the products was different colour to what I picked but still great

Order arrived on time. High quality and couldn’t be any happier with purchase.
Shame about the many negative reviews!

Wish I’d read these reviews before ordering. Absolutely THE WORST COMPANY to buy from, never again.
No order arrived, no refund, crap beyond crap. Zero stars!!!

If i could give 0 stars, i would.
Ordered 2 jumpers (on 14/11/24) for an event, checked the shipping and it would work out that They would arrive a few days prior to said event. I gave it a few days and after no update on shipping I sent an email, the seller emailed back and said that due to being busy for christmas things are taking longer. I emailed back and said that’s fine and asked to cancel the order, to which she replied that it was already sent. One month , many unreplied emails and a dispute with my bank later, i have only today (17/12/24) received notification that it was shipped, despite sending many (ignored) emails that I would like to cancel and raising a dispute with my bank for goods not received.
Over the past month, communication from the seller has been shocking, with her stopping replying after claiming she had expedited delivery (which she clearly hadn’t), she has provided no information on how to claim for a refund or send the product back once I have received it. Wish I read reviews prior as this seller is clearly a scammer and does this regularly! Luckily I have been refunded by the bank but it appears that other people haven’t been that lucky. avoid at all costs !