ALERT! Stay away and safe from these Indian SCAMMERS. If you are super rich then better help the poor rather than wasting your money on this company. They just rob your money every month without provi... Voir plus
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Lisez les avis des autres
A really good introductory session with Ankur Singh. he was careful to explain the features and make sure I understood. I am sure I will forget half of what he taught me but he has shown where... Voir plus
Acephone service I would like to say that I had great experience with Acephone from the time I started to check the trial version with demo before taking up the service. Himanshu Chopra was very h... Voir plus
L'entreprise a répondu
They simply have the best customer service I have ever experienced. Mohit was amazing, he patiently, calmly and happily walked me through how to get my phone service up and running. He was extremely k... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Acefone provides you with a VoIP communication system that assures uninterrupted calls in HD quality so you never lose touch with your clients and colleagues.
Coordonnées de contact
3 Willow Close, Holborough Lakes, Snodland, ME6 5FA, Kent, Royaume-Uni
- 08000843663
- contact@acefone.com
- acefone.com
3,6
Moyen
388 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
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WARNING: YOU WILL LOSE YOUR NUMBER
WARNING: YOU WILL LOSE YOUR NUMBER! WILL NOT GIVE PAC CODE - Having ported my two mobile numbers to them, and found out how terrible their fone system is, I want to move to another provider, but THEY WILL NOT GIVE ME MY PAC CODES!!!!! The government MANDATED number 65075 to get your PAC code does not work, and when you chase them them come back with all manner of rubbish such as "use this pin code with your new provider: 00000" or "the PAC code is not required now as we have accepted the number port out request from our end" when I have NOT initiated a port out requestions because a) i have not decided on the new provider and b) I DONT HAVE THE PAC CODE TO INITIATE A PORT OUT REQUEST!!!!!!!!
Their reply is as vacuous and empty as their support. Their words are cheap, their actions deeply lacking
13 octobre 2022
Avis spontané
Réponse de Acefone
Hi Kevin,
We sincerely apologise for the inconvenience. Your feedback matters to us. We tried to help you out with the issue from our end. When you requested for porting, our team asked you to text ‘PAC’ to 65075; for some reason, you were receiving an error and did not receive the PAC code. This contributed to the delay—we understand how frustrating that can be. Again, we are extremely sorry for the inconvenience.
If you want to provide any further information or discuss other concerns, our team at contact@acefone.com will assist you promptly.
Very professional and helpful
Very professional and helpful. totally at ease!
12 octobre 2022
Avis spontané
Réponse de Acefone
Hi,
We're glad you liked our service! If you ever need any help, do write to us on contact@acefone.com.
Excellent customer service from the Mohit Mehta
Excellent customer service from the staff. I spoke to one this morning, and now to Mohit Mehta,
Both are excellent. So many services to use with very less price. I will recommend to everyone.
The staff explain you everything very well. They are very honest and helpful.
12 octobre 2022
Avis spontané
Réponse de Acefone
Hi Suleman,
We're glad you liked our service! Our customer care executives are always available to solve all your queries.
If you ever need any help, do write to us on contact@acefone.com.
Mohit was very helpful with onboarding…
Mohit was very helpful with onboarding and explained the features clearly
12 octobre 2022
Avis spontané
Réponse de Acefone
Hi,
We're glad you liked our service! If you ever need any help, do write to us on contact@acefone.com.
Réponse de Acefone
Hi Jama,
We're glad you liked our service! If you ever need any help, do write to us on contact@acefone.com.
Easy process and very good Support for…
Easy process and very good Support for Onboarding with detailed explanation by @Mohit Mehta
7 octobre 2022
Avis spontané
Réponse de Acefone
Hi Bharadwaj,
We're glad you liked our service! It was a pleasure serving you. If you need any assistance, you can reach out to us at contact@acefone.com.
Extremely Patient and understanding…
Extremely Patient and understanding greatly appreciated Aditya.
4 octobre 2022
Avis spontané
Réponse de Acefone
Hello,
Thank you for choosing Acefone and sharing your valuable feedback with us.
We’re pleased to know that you found our support team helpful. They spend a great deal of time improving their skills to address your concerns efficiently.
We look forward to hearing from you in the future.
Also, feel free to connect with us anytime at contact@acefone.com or at 0800-084-3663.
~Team Acefone
Mo (the engineer) took me through the…
Mo (the engineer) took me through the onboarding process confidently well. He is a very gentleman, knows the system very well, and was able to convince me fully on the choice of Acefone VoiP system. The whole process from contact to finish was swift and Acefone is highly recommended for anyone that needs this phone and communication system. I find that it's much esier to use than that of my previous provider, has more features and therefore, more value for money. HIGHLY RECOMMENDED. Thanks Mo.
4 octobre 2022
Avis spontané
Réponse de Acefone
Hello Isaac
Thank you so much for your review! Your support means a lot to us and we hope to enjoy it continuously. If you need any assistance, our sales and support teams are available 24x7. Write to us at contact@acefone.com.
Brilliant Onboarding Session
4 octobre 2022
Avis spontané
Réponse de Acefone
Hi,
We're glad you liked our service! If you ever need any help, do write to us on contact@acefone.com.
Mohit has done the onboarding process…
Mohit has done the onboarding process Simple and easy, App is really Easy to Use.
3 octobre 2022
Avis spontané
Réponse de Acefone
Hello Asha,
Thank you so much for your review! Your support means a lot to us and we hope to enjoy it continuously. If you need any assistance, our sales and support teams are available 24x7. Write to us at contact@acefone.com.
Aditya was wonderful!
28 septembre 2022
Avis spontané
Réponse de Acefone
Hi,
We're glad you liked our service! If you ever need any help, do write to us on contact@acefone.com.
Everything is good in that
Everything is good in that. Call, Quality and all.
27 septembre 2022
Avis spontané
Réponse de Acefone
Hello
Thank you so much for your review! Your support means a lot to us and we hope to enjoy it continuously. If you need any assistance, our sales and support teams are available 24x7. Write to us at contact@acefone.com.
Great customer service
26 septembre 2022
Avis spontané
Réponse de Acefone
Hello Jessica
Thank you so much for your review! Your support means a lot to us and we hope to enjoy it continuously. If you need any assistance, our sales and support teams are available 24x7. Write to us at contact@acefone.com.
Very good company
Very good company, very good personnel MOHIT, would recommend this service to all prospective customers that are going to subscribe to the service.
22 septembre 2022
Avis spontané
Réponse de Acefone
Hello Paul
Thank you so much for your review! Your support means a lot to us and we hope to enjoy it continuously. If you need any assistance, our sales and support teams are available 24x7. Write to us at contact@acefone.com.
Worth every penny ,Absolutely right…
Worth every penny ,Absolutely right choce for connecting people and grow your businesss
20 septembre 2022
Avis spontané
Réponse de Acefone
Hello Safa,
Thank you so much for your review! Your support means a lot to us and we hope to enjoy it continuously. If you need any assistance, our sales and support teams are available 24x7. Write to us at contact@acefone.com.
Excellent service!!!!!
Excellent service provided by Nishant and Mohit. All initial training and support is provided effortlessly. Great company to work with. Highly Recommended.
16 septembre 2022
Avis spontané
Réponse de Acefone
Hello Fanni,
Thank you so much for your review! Your support means a lot to us and we hope to enjoy it continuously. If you need any assistance, our sales and support teams are available 24x7. Write to us at contact@acefone.com.
Excellent service
Excellent service, very patient and understanding. very professional.
16 septembre 2022
Avis spontané
Réponse de Acefone
Hello Mark,
Thank you so much for your review! Your support means a lot to us and we hope to enjoy it continuously. If you need any assistance, our sales and support teams are available 24x7. Write to us at contact@acefone.com.
Réponse de Acefone
Hello Cristian,
Thank you for your valuable feedback. Our team focuses on providing the best customer service in the business to help many others like you. If you have any questions, you can always reach out to us at contact@acefone.com or give us a call at 0800-084-3663.
~Team Acefone
very helpful and professional and did…
very helpful and professional and did exactly what I neeeded
15 septembre 2022
Avis spontané
Réponse de Acefone
Hello Graham,
Thank you for your valuable feedback. Our team focuses on providing the best customer service in the business to help many others like you. If you have any questions, you can always reach out to us at contact@acefone.com or give us a call at 0800-084-3663.
The services are very good and amazing
The services are very good and amazing. There are lot of options that can be tailored according to customer's need. I recommend it.
13 septembre 2022
Avis spontané
Réponse de Acefone
Hello,
Thank you for your valuable feedback. Our team focuses on providing the best customer service in the business to help many others like you. If you have any questions, you can always reach out to us at contact@acefone.com or give us a call at 0800-084-3663.
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