Acheatingandgas Avis 

93
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great job stripping out our old boiler and tank stystem in the loft and second bedroom and relocating and installing a new Worcester combi boiler downstairs in the ulity room. Paul came out to tender... Voir plus

Noté 5 sur 5 étoiles

Excellent service from Paul. He was professional, reliable, and completed the boiler work to a high standard. Communication was great throughout, and everything was left clean and tidy when the job wa... Voir plus

Noté 5 sur 5 étoiles

From the start we felt comfortable. Paul is very knowledgeable and provided us with different options. The quote was competitive. The installation was completed on time to a high standard. The p... Voir plus

Noté 5 sur 5 étoiles

Our experience with Amersham & Chiltern Heating & Gas Ltd was first class from start to finish. Paul visited initially to offer excellent and objective advice regarding which model of boiler to choose... Voir plus

À propos de l'entreprise

  1. Fournisseur de chauffage

Écrit par l'entreprise

At AC Heating and Gas, we are a proud family run business, based in Buckinghamshire. Fully qualified, registered and insured, with over 15 years of experience in the industry, we carry out maintenance service and installation of all domestic Gas central Heating systems. We pride ourselves on providing our customers with outstanding service, ensuring quality, honesty and reliability, with customer satisfaction always our priority. We provide free no obligation quotations, up to 12 years guarantees on selected boilers and up to 24 months interest free finance options. So please get in contact with us today and we'll do all we can to assist you.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

93 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(93)

39 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

We had our 23 year old boiler replaced…

We had our 23 year old boiler replaced for a combi. We were provided with a couple of quotes and a recommendation and Paul, knowing we had been without hot water and any water pressure for some time moved schedules around to accommodate so our work would get done nice and quickly. The team on site we polite, tidy, knowledgable and super professional. Here at 8am on the dot and just got stuck in to the work.

26 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

New boiler and central heating pump…

New boiler and central heating pump installed. Very happy with the service. At the quote stage Paul was very easy to deal with, knowledgeable and not at all ‘pushy’. Installation was on time as scheduled and Paddy was excellent throughout, happy to answer questions and there was no sense of him rushing. He stayed until he was happy that the system was fully working taking time to balance the radiators and explain the workings of the boiler and thermostat and ensuring everything was clean and tidy before he left. Would recommend and use again. Thanks!

28 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

My boiler was working but it was…

My boiler was working but it was letting an awful lot of water out through the expansion pipe. I had thought it might be the heat exchanger which is under guarantee still but Sean found out that it was the small expansion vessel and the pressure release valve that needed replacing.
It was all fixed same day and the wife is again a happy bunny.

9 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Boiler replacement

Boiler replacement - I would absolutely recommend Paul and his team. I'd never dealt with Paul before and was put in contact with him through the "boiler guide" website. Right from the off, everyone was super professional. Paul came and looked at the existing boiler, gave an honest assessment of the options, took the time to properly examine the boiler (the only 1 of 4 companies who quoted that actually did) and clearly explained all the various possibilities. The quote was prompt and very reasonable. It was mid-range of the quotes that I received but trust, safety and professionalism were equally important to me and they were the determining factors in the end. Paul also did not ask for any deposit and I liked that as it demonstrated mutual-trust (British Gas who quoted the highest would have wanted an initial payment). The actual job was done in a day and Sean and Jake (the installers) were terrific. The were professional, knowledgeable, answered all my questions and were respectful of my property. Special mention to Sean's experience as an engineer, my kitchen wall was in a poor condition after the old boiler was removed (wear and tear) but he thought of a way to work around it and the installation went fine. It's about a week now since the installation and everything's working well. In a really competitive market I would recommend these guys without hesitation.

23 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

New Worcester Bosch Boiler Installation

We wanted to replace our 25year old (ish) boiler and chose Amersham and Chiltern Heating and Gas Ltd to do the work. Delighted with our brand new Worcester Bosch 24ri which silently purrs away. The team were very professional to deal with and moved the pipework so we could keep the boiler in the kitchen cupboard. They only left once the system was fully balanced and we were happy. Excellent work.

20 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

A recommended and trusted trader

Competitive quote, good communication, good product and guarantee, excellent customer service from Paul and his team. Product installed by 2 professional and friendly employees (Sean and Jake) who worked well together and respected our property. Highly recommended.

17 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Boiler given a New Lease of Life…

Had a 'Heating Engineer' call to carry out a boiler service. He was only here for 10 minutes when he announced the CO readings were too high and he would need to condem the boiler. A new one would cost £2600. I sought a second opinion from AC Heating. Paul Came to our house and we spoke of the various procedures we could go through as he thought the readings were not so high that an adjustment could not be made, but if not a replacement boiler would be necessary. I received a quotation and went along the route of a boiler service. Shaun attended, cleaned the boiler, replaced some parts, made some adjustments and hey presto a working boiler within recommendations and all for around £100. Thank You AC Heating.

14 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

The Best of Both Worlds - Gas

Paul came around to see me and quote for a new boiler in December 2024. As I’ve previously worked for British Gas I knew that Paul knew his stuff and in fact we had both visited and trained at the same location.
I have a big house which required a 40kw boiler and having already done a heat loss calculation this recommendation was spot on. In addition to the boiler I wanted essay access to the different parts of the house and Paul therefore included the Hive system for each of my motorised valves which was set up and even though there is a lot of steel in the house works perfectly.
In late 2023 I was diagnosed with brain cancer and that is why I decided to change my boiler which worked OK but was 13 years old, was a good recognised boiler, Worcester Bosch, but I wanted to be sure that my boiler was both good and that it was fitted properly.
I was contacted by Paul’s wife about setting up an appointment for the service which was done and the boiler has now been serviced which was straight forward and without hiccup.
Previously I have used British Gas for both the supply and servicing of the boiler and they are of course good, Paul is technically as good as them but offers a more friendly service than they do and it’s nice to have a plumber who is local and responsive. His prices were very competitive and his servicing is cheaper than British Gas which is a nice to have especially as Paul is British Gas trained
I suppose it’s like getting the best of both worlds and I am very happy to have made the move to AC Heating.

28 février 2025
Avis spontané
Noté 4 sur 5 étoiles

My boiler broke down and I had to get a…

The is an update on my previous review. Matters are now resolved to my satisfaction. My boiler broke down and I had to get a new one. I wanted a smaller, more approachable company with a better after-sales service than what we would normally get at larger firms. AC's prices were competitive and Paul was very prompt when he first viewed the property and boiler; identified the problem which sadly couldn't be repaired. We settled for an expensive Worcester exceeding £3000 - I couldn't get any interest free payment unfortunately but still went for it because of the 12-year Worcester warranty and also the after-sales service which I was hoping to have. My previous boiler was also a 20-year-old Worcester. I included a power flush at an additional cost to make sure everything will work well. The installation and power flush for a 4 bedroom house which would normally take 6-8 hours, only took around 3-3.5 hours at mine which I found a bit strange. Immediately after installing, I had issues with intermittent cold water running through my taps and showers. Paul came once but couldn't identify the problem. I wanted him to check whether the installation and power flush were done correctly but he assured me it was all fine but the problem persisted. He suggested checking with Worcester which I did. My radiators also started playing up upstairs over the weekend and was cold. I reached out to Paul and he came in on Monday. He correctly assessed it wasn't the boiler but a thermostat issue which he promptly replaced. The heating has been restored.Worcester came in on Tuesday and sorted the intermittent cold showers (I hope!) which was apparently due to a particular setting on the boiler. I'm pleased that as of now, my heating issues have been resolved.

1 février 2025
Avis spontané
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Réponse de Acheatingandgas

Dear Anu

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience has not met your expectations, and we completely understand how frustrating it must be to encounter issues so soon after installation.

Our goal is always to provide high-quality service, from installation to aftercare, and we regret that you feel let down in this regard. Regarding the installation time, while every home’s system is different, we ensure that all work is carried out thoroughly and to industry standards. We take your concerns seriously, and if you feel there may have been an issue with the power flush or installation, we can guarantee that the system has been cleaned thoroughly and the issues you are having with your shower are not related to the power-flush or the new boiler.
We understand that intermittent cold water and radiator issues can be disruptive, and while we initially checked the system and found no installation faults, we’re sorry that the issue remains unresolved. When speaking to you regarding the shower fault on my last visit you mentioned it happens once every 10 showers and when I checked all of the hot water outlets everyone worked on every occasion. You haven’t mentioned any issues with any of the radiators until now except one which you told us had never worked since it had been installed. At the time we informed you that we would do our best to rectify the issue but we could make no guarantees.
Due to the information you have provided us and from what we have found whilst at the property it is our belief that the intermittent issue with your shower is due to a problem with you old thermostatic mixer shower and not the boiler or installation.
If you’d be open to it, we’d like the opportunity to reassess the situation and explore any possible solutions. Please get in touch with us directly, and we’ll do our best to help.

Best regards,
Paul Carroll
Amersham and Chiltern
Heating and Gas

Noté 5 sur 5 étoiles

Efficient and Professional service

We used Paul and his team at
Amersham and Chiltern Heating and Gas Ltd to install a new boiler.

Paul visited to discuss the installation, taking into account type of boiler, suitability and access etc.
His professionalism, politeness, punctuality and dedication were above expectations.

Shaun the engineer was respectful to our property at all times and did not leave until he was entirely happy all was working well.

Paul followed up with a courtesy call two days later to confirm we were happy with the installation.

I would not hesitate in highly recommending this company.

Thank you

5 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Refreshingly lovely, helpful and quick!

Have used AC Heating & Gas for a few years now.As well as being trustworthy and easy to deal with for servicing I’ve also used them twice for problems, and both times they’ve been amazingly helpful and quick. Thank you

29 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

great all round service

Was sent an annual email reminder for the service. easy to agree a convient time for boiler service which all went smoothly - good and clean job well done

17 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Would 100% recommend

I would definitely recommend AC heating and gas and wouldn't hesitate to use them again. I was pleased with the service from start to finish. Our boiler broke in the middle of the freezing weather - Paul responded to my request for a quote straight away and I had the new boiler fitted within just a couple of days. He was the cheapest of three quotes, but I would have still used AC even if this wasn't the case due to how thorough, detailed and transparent Paul was when he came to quote.

15 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

100% Recommend

Paul installed a new boiler for us (moving it from the ground floor into the loft) a couple of years ago and fitted several radiators at the same time. His work was superb and he is also just a really nice person to have working in your house. He and Nicola are amazing communicators - so much so that he once whatsapped me video links of how to rectify a pressure problem late into an evening - and he recently arranged for a minor leak to be sorted for us just before Christmas within 24 hours of us contacting him. I would recommend him without reservation to anyone.

17 décembre 2024
Avis spontané

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