Acre Properties Avis 407

TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I had such a positive experience with Sharon at Acre Properties. From the very beginning, she was incredibly kind, attentive, and genuinely invested in making everything as smooth as possible for... Voir plus

Noté 5 sur 5 étoiles

I cannot speak highly enough of Ben Okoh. He has been nothing short of professional during my tenancy with Acre Properties and has always been willing to go above and beyond to help or assist with any... Voir plus

Noté 5 sur 5 étoiles

Overall, I'm very pleased with the service provided by Acre Properties. Ben was very nice and gave up his Sunday morning to show me multiple properties, all modern clean and spacious. Natalia was very... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Professional Acre team, prompt response should you have any issues. Clean, pleasant, very well looked after property. Saw the flat and agreed of the moving in day straight away however you get 4 weeks... Voir plus

À propos de l'entreprise

  1. Agence de location immobilière

Informations provenant de diverses sources externes

We are a private landlord’s office in Chiswick, specialising in whole properties and professional flatshares across west London. Everything we do comes from years of experience and understanding our market as well as a passion for all things property. Our history in the lettings market means we offer a professional and hassle-free service whilst our knowledge of the local area means we can recommend accommodation that is tailored to your requirements.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

407 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Rachel Webb as my landlady

I have been under the care of Rachel Webb for the last two years. She has been nothing but attentive with any issues we’ve had. Always responded quickly to our emails and has made the tenancy seamless. Thanks so much Rachel!

26 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Acre Properties are brilliant!

I've been renting a property managed by Acre for over four years now and they have always been brilliant! They've responded quickly to any issues faced in the house, I can't think of anything negative to say from my experience, they're great people.

20 juin 2024
Avis spontané
Noté 1 sur 5 étoiles

Looks good but poor quality

Looks good but poor quality. Everything is done for as cheap as possible most importantly sound insulation between rooms, can hear people as if they were in the same room

1 mars 2024
Avis spontané
Logo de Acre Properties

Réponse de Acre Properties

Hello James,
We’d love to assist you on this query and hopefully be able to investigate further into the sound issue you are experiencing. However, you are not know to us as a tenant. Do you have the right agency for your enquiry? If not, we’d really appreciate you removing this review

Noté 5 sur 5 étoiles

Absolutely brilliant service from Shamia

Absolutely brilliant service. I got in touch with Shamia through spare room.

I needed something soon, and she was able to arrange everything for me extremely quickly.

What is often a stressful chore, was made simple, quick and easy and I am extremely grateful.

5/5

16 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Rachel has been so helpful

Rachel is the property manager of my flat and the flat opposite and she has been so great and supportive throughout my stay. She responds to emails and issues quickly and jumps to fix them and sort them out immediately. I can talk to her about any issue whether it’s small or big and she will make sure it’s addressed properly. The service she has provided and keeps providing is excellent.

1 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent Experience

I recently need to find a new room for my work place. I had the pleasure of working with Acre Properties, and I must say, the experience far exceeded my expectations.

Especially thanks to Anuj, whose dedication, patience, and expertise truly set a new standard for what I thought possible from a property agency! Anuj was not only responsive and attentive but also took the time to understand exactly what I was looking for, making the entire process seamless and stress-free. His insights and advice were invaluable, significantly contributing to making informed decisions that I am delighted with.

To anyone considering their services, I cannot recommend Acre Properties and Anuj highly enough. They are really turning what can often be a stressful moving journey into a remarkably positive experience. A huge thank you to Acre Properties and Anuj for everything!

5 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Very professional

Very professional, easy to contact and so helpful! Brought the keys for every appointment (which somehow some agents seem to not remember?!) And made the process so fluid and easy to get the place I wanted.

13 février 2024
Avis spontané
Noté 5 sur 5 étoiles

EXCEPTIONAL SERVICE and dedication from…

EXCEPTIONAL SERVICE and dedication from Rachel at Acre properties. Any issues have been dealt within 24hrs and has always followed up following repairs. If thing hasn’t quite gone to plan she has been exceptional in getting it fixed and promptly. Thank you again for all your help and I hope this is recognised and rewarded.

31 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

I would highly recommend using Acre…

I would highly recommend using Acre Properties if you are looking to rent in London. In particular, Rachel Webb communication has been fantastic, all maintenance issues were fixed very quickly and you are the most professional agency Iv’e rented through..

29 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Highly recommend Acre Properties to anyone looking to rent in West or South West London

Acre Properties is a great letting-agency. I have rented with them in the middle of Covid and had a good experience with them, which is why I thought to go with them again this year. They are very professional and responsive and highly understanding of personal circumstances. I have had different property managers to deal with, most recently Ben. I am living outside of London now but will certainly consider renting with them again when I come back to the city. Highly recommend them to anyone looking for a decent place to stay, predominantly in West and South West London.

1 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Acre Properties have been brilliant!

Acre Properties have been brilliant, definitely the best I have dealt with in my years of property rentals. Our property manager, Rachel, is a pleasure to deal with. She is extremely responsive and always really helpful. Any issue we have had has been quickly resolved in a timely manner and beyond expectations. Thanks Rachel and team!

8 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Rachel has always been lovely to deal…

Rachel has always been lovely to deal with and speak to and extremely responsive and helpful since she took over our tenancy. We hope we can keep her on for as long as we can live here

21 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Very supportive agents. Great agency.

Acre Properties agents are very friendly and super helpful. I can't thank Aidan enough for being so understanding and supportive; and Owen for his valuable advice. I was renting with Acre Properties couple of years ago and was very satisfied with the service, so much so that I’ve now returned to rent with them; they are, in my opinion, one of the best, and really customer orientated! AP is also great in keeping their properties to a good standard. Looking forward to moving in soon. ~happy customer.

12 juillet 2023
Avis spontané
Noté 1 sur 5 étoiles

Unprofessional.

4 décembre 2022
Avis spontané
Logo de Acre Properties

Réponse de Acre Properties

Hello Emanuela,
We are sadden to see this review, however, we do not see it reflects our service. The short review you posted I believe is in relation to the money claim towards your deposit for the end-of-tenancy clean. The tenancy agreement and check-in inventory, which you received at the beginning of your tenancy, confirm that the cleaning and steaming of the room and mattress are the responsibility of the tenant. However, you were not at liberty to use the independent companies that we use for these services and could have employed the services of an alternative professional company.
We understand you were unhappy with the proposed claim from your deposit and however, the deposit service will mediate the claim and will be in touch with you once all evidence has been given.
I am sorry that we had to end the relationship like this, but do know we are here for you in the future as we believe before this issue, our relationship was a good one.
Acre Properties

Noté 5 sur 5 étoiles

Outstanding Service!

Rachel, Jake and Anuj have all been incredible and extremely helpful during our time to find and rent a property.

Any request, small or big, Rachel has taken her time to help us with to ensure it is resolved quickly and it is always done to a very high standard. All of the team are responsive to emails and very willing to help.

We have only been living at the property for a short while but during this time their service has been unmatched. They are a fantastic team who I cannot recommend enough to others during their property hunt - you will not regret going with Acre Properties.

15 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

Supportive Agents

The rental market is crazy at the moment and I have dealt with a few agents who would just neglect you after their first interaction.

Shamia is not one of them! She continuously kept me updated on available flats. Finding a flat is already stressful enough so having a supportive agent really helps ease your mind

Thank you Shamia!

25 mai 2023
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus