Acre Properties Avis 407

TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I had such a positive experience with Sharon at Acre Properties. From the very beginning, she was incredibly kind, attentive, and genuinely invested in making everything as smooth as possible for... Voir plus

Noté 5 sur 5 étoiles

I cannot speak highly enough of Ben Okoh. He has been nothing short of professional during my tenancy with Acre Properties and has always been willing to go above and beyond to help or assist with any... Voir plus

Noté 5 sur 5 étoiles

Overall, I'm very pleased with the service provided by Acre Properties. Ben was very nice and gave up his Sunday morning to show me multiple properties, all modern clean and spacious. Natalia was very... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Professional Acre team, prompt response should you have any issues. Clean, pleasant, very well looked after property. Saw the flat and agreed of the moving in day straight away however you get 4 weeks... Voir plus

À propos de l'entreprise

  1. Agence de location immobilière

Informations provenant de diverses sources externes

We are a private landlord’s office in Chiswick, specialising in whole properties and professional flatshares across west London. Everything we do comes from years of experience and understanding our market as well as a passion for all things property. Our history in the lettings market means we offer a professional and hassle-free service whilst our knowledge of the local area means we can recommend accommodation that is tailored to your requirements.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

407 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Flexible, understanding and fast!

My experience with Acre Properties has been amazing. I support disadvantaged clients to find private rented homes. Our agent, Alex was very understanding of our client's situation and acted very quickly. He arranged a viewing on the same day, and Acre's admin team sent through all the required safety paperwork within a day. Jonathan, the property manager was also very helpful and helped us get the documents our organisation needed for due diligence. All in all a great experience!

14 avril 2021
Avis spontané
Noté 5 sur 5 étoiles

Prompt response

Have removed my former review due to the immediate action taken by this company to address my concerns. Jonathan explained the situation clearly and helpfully. My bad! Although not a client of theirs, it is clear that they do bear out the many positive reviews by their tenants.

23 janvier 2021
Avis spontané
Noté 5 sur 5 étoiles

My first impression when I met Shamia…

My first impression when I met Shamia was really good. She was very professional, efficient but also very understanding and flexible with my room request. We spoke over the phone prior to our meeting and I was very impressed with the room I viewed. In the end I have decided to move with my friend however if I ever change my mind I will reach out to this agency. I will definitely recommend them to people I know and looking to move.

11 janvier 2021
Avis spontané
Logo de Acre Properties

Réponse de Acre Properties

Hello Inuska,
Thank you for your lovely review... Shamia is a gem!!
Putting your needs and safety is important to us. If it doesn't fit our product, it doesn't fit. But we will try in every way we can to help. Hopefully we will meet again in the future.
All the best in your new home and keep safe.
Acre

Noté 5 sur 5 étoiles

Perfect place to live

Perfect place to live. Clean, spacious, and reasonable pricing. Alex was incredibly helpful and brill! He does make things happen for you! Well-recommended.

23 octobre 2020
Avis spontané
Noté 5 sur 5 étoiles

Always fast responses

Always fast responses. And problems solved straight away (replacement mattress & wifi issues). Thank you Jonathan!

16 septembre 2020
Avis spontané
Logo de Acre Properties

Réponse de Acre Properties

Thank you Lucy for your kind review.
We do try and be as efficient as possible.
Team Acre

Noté 5 sur 5 étoiles

Professional Acre team

Professional Acre team, prompt response should you have any issues. Clean, pleasant, very well looked after property. Saw the flat and agreed of the moving in day straight away however you get 4 weeks to move which I thought was amazing. Very detailed contract protecting both landlord and tenant rights. Highly recommended.

23 juillet 2020
Avis spontané
Noté 5 sur 5 étoiles

Old school excellence

Despite the difficulties associated with the disruption to business caused by the Covid 19 pandemic, the responsiveness and professionalism of the staff has been exemplary. In particular, I would like to praise Owen (the Letting Agent), Natalia (Admin) and Jonathan (Property Manager) for providing a level of service that goes beyond what you world normally expect. Not forgetting Aubrey and the boss Alistair, who have both been helpful in the dealings I have had with them.

30 juin 2020
Avis spontané
Noté 5 sur 5 étoiles

Excellent service, friendly and helpful people

I have dealt with a number of estate agents and letting agencies over the past 6 years. Without a doubt, Acre Properties have been the absolute best.

The process of securing the property and filling out paperwork was smooth and free of tedious complications. Throughout my stay they were always helpful and informative. I would highly recommend their service!

29 juin 2020
Avis spontané
Noté 5 sur 5 étoiles

5* Company! Can’t recommend enough!

We’ve been renting a property from Acre since 2018 and any problems we’ve had have been resolved super quick. Jonathan in particular has been very accommodating and even in times of global pressure, hygiene and safety measures have been adhered to brilliantly. Can’t recommend enough!

15 juin 2020
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer service

Acre have been a delight to rent with: responsive and accommodating at all hours. Benjamin in particular has provided exceptional customer service, resolving issues in a quick, professional, and thoughtful manner.

11 mars 2020
Avis spontané
Noté 5 sur 5 étoiles

Reliable and Efficient

Acre were very easy to rent from, and fixed any issues fairly promptly. Their communication was excellent. I would definitely use them again.

5 mars 2020
Avis spontané
Noté 5 sur 5 étoiles

Best agents i've come across in a long time!

Amazing team! Best agents i've come across in a long time!

Shamia is great at communications and was very honest, friendly and thorough. When we met at the property she was absolutely lovely and made the process seamless and simple! I've had some nightmares in the past with moving house, but Acre Properties have firmly restored my faith. Aubrey is fantastic as well. Would for sure recommend!

16 janvier 2020
Avis spontané
Noté 5 sur 5 étoiles

Excellent agency

Excellent agency! Very professional and caring people. Benjamin always responds so quickly to my emails. Special thanks to him for introducing me to the Fix Flo online system, it is just wonderful! Benjamin helped me get my door handle fixed right away after I submitted my request and it now functions like new! 5 stars all the way :)

31 octobre 2019
Avis spontané
Noté 5 sur 5 étoiles

No Complaints

Fantastic agency to let from always go above and beyond to assist. Special thanks to Sharon who helped me back into my flat after getting locked out!

9 octobre 2019
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus