I got custom made sleep buds. Very uncomfortable and sent back. EXCELLENT customer services. Items returned and the tabs had been cut off. This seemed to be the source of the discomfort. Now one... Voir plus
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I order my second pair of earplugs with ACS for sleeping. The initial pair caused some aching so I reported this back to their customer service. To my surprise, they paid for the postage for me to ret... Voir plus
Bought via Simon in Dubai, UAE, with the impression taken easily and quickly. Sent off to the UK and in hand within a few weeks. You cannot put a price on hearing protection especially if you start no... Voir plus
Getting the impressions made was quick and smooth process, waiting for the IEM's to arrive was torture but good things are worth waiting for and I can't believe the difference these have made to pr... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
ACS are specialists in custom made soft silicone hearing protection, in-ear monitor earphones and sleep products. Celebrating 30 years of protecting ears in 2024. ACS Custom have been leading the way with its product range for professionals and consumers.
Coordonnées de contact
21-23 Beaumont Close, OX161TG, Banbury, Royaume-Uni
- 01295266665
- info@acscustom.com
- acscustom.com
A répondu à 47 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I got custom made sleep buds
I got custom made sleep buds. Very uncomfortable and sent back. EXCELLENT customer services.
Items returned and the tabs had been cut off. This seemed to be the source of the discomfort. Now one keeps falling out overnight.
Many people seem to be very satisfied so I know I am an outlier on this.
Good service
Good service. Included a Harley St impression session, arrived quickly and fit well.
They make my tinnitus 10x worse!
I went to my audiologist in Knutsford. Lovely fella called Roger. He did all the tests and found I’d got 75% mid range hearing, so advised I get some good earplugs for gigs. I promote live music and a musical play so need some good protection.
I wore them last Wednesday at The Blockheads in Liverpool and afterwards my tinnitus was horrific. 10x worse than using cheap sponge earplugs . I thought it was a one off, but have just come back from a gig in Levenshulme, Chris Bridgett, and the same again. There is something wrong - they are clearly filtering out the wrong noise and causing a severe high pitched and very loud spike.
I was not expecting this. Last week I had to sleep with white noise in the background and had terrible night’s sleep, and tonight feels like it will have to be the same.
I’m so disappointed. Whatever they’ve made makes my tinnitus worse, not anywhere near the same normal level. And at £155 it really is a joke.
Excellent Customer Service and Products
I order my second pair of earplugs with ACS for sleeping. The initial pair caused some aching so I reported this back to their customer service. To my surprise, they paid for the postage for me to return them, then made some adjustments which resulted in a perfect pair of earplugs. I have not experience any discomfort with the new pair, and most importantly, it is heart warming to see a company that actually cares about the quality of their products.
Allowing me to enjoy live music and protect my hearing
I bought a pair of ACS earbuds for live music concerts some years ago after attending a concert that was so loud it left my ears ringing for days, and I suspect it caused permanent damage. I am really impressed by how these attenuate the sound level without making it muffled or distorted. I really wish I had bought them sooner and would never now go to a concert without them.
Came in before the estimated time and…my IEMs
Came in before the estimated time and with the usual acs quality assurance.
The fault was fixed and my in ear…
The fault was fixed and my in ear monitors were like new when returned to me.
Great product
Great product, not the fastest turn around, but to be expected given they are custom made
Custom made Swimming Ear Plugs
The ear plugs are exactly what I wanted, and at a decent price. They have kept my ears dry during my daily swim. I would recommend.
I've previously had ACS sleep plugs and…
I've previously had ACS sleep plugs and decided to get some customs for my photography work.
Took nearly 3 months (Inc Christmas and New Year) but the plugs are fantastic quality and well worth it
Worth it...in the end
A looooong process to finally have them in my ears. Worth the wait. Good fit and quality product.
Excellent quality but production time…
Excellent quality but production time simply not good enough.
Easy process good customer service
Easy process good customer service when a ‘hitch’ occurred.
I still hear traffic noise.
I ordered custom made earplugs and the…
I ordered custom made earplugs and the process to get this done was very easy and straight forward. It just took longer for my custom earplugs to be made than the indicated 20 working days. They arrived though and I'm very happy with the product.
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