Active Heating & Renewables Ltd Avis 

Fantastic Service - Highly Recommend

I couldn't recommend Tom & the Active team any higher. We had an unexpected boiler breakdown, late over the bank holiday weekend... reached out to Active Heating on their website enquiry form & Tom came straight back that evening within 30m to discuss the works.

He managed to fit us in on the Tuesday for a replacemnet boiler installation, providing great advice on specification & size (kW) of boiler.

His team were great, arrived promptly at half 8 and worked late to ensure the new boiler installation was all completed properly.

We have great peace of mind now with the new boiler & extended warranty. Cannot thank the team enough & would recommend their services to anyone in the area.

many thanks
Michael

Polite, tidy, on time and conscientious team of installers.

It is very difficult to find heating engineers who are au fait with air source heat pumps but this Company are spot on. From speaking with Charlie to arrange the work to be done, followed by the visit from Tommy who completely replaced a huge cylinder without leaving a spot of dust or dirt! Finally Jay who serviced the boiler with the minimum of fuss.
Everyone I dealt with at this Company were super polite and helpful. All paperwork spot on thanks to Abi. It is so good to know that future heating problems can be handled so simply and with amazing customer service.
Best wishes to you all for the future.

Arrived in time & carried out the work requested. I needed parts and they were scoured & fitted same day. Friendly & reliable device with follow up to make sure I was happy. Would recommend and definitely use again.

My boiler was playing up
Active Heating came round really quickly and we’re able to resolve the issue

We had a swift response to our WhatsApp enquiry, and Tom came around the next day to quote for the installation of a new boiler and to power flush the existing system. We received an estimate that evening, and within a week the team came to install the new boiler, which was completed by a punctual, friendly, trustworthy, courteous, calm, and knowledgeable team. Thank you Jay, Tommy, and Harvey. They worked hard to complete the job done with as little interruption to us as possible and left our house clean and tidy.
Jay went over and above to ensure Vaillant resolved a minor issue with the boiler (which they did promptly and efficiently), staying late that evening and returning promptly the next morning. We would highly recommend Active to family and friends, as the service was excellent from consultation to the final installation. Richard and Terri

New boiler fitted really quickly from enquiry to installation. Although we had some teething problems, the installer and Tom were responsive and understanding. Friendly and professional.

I highly recommend using Active Heating. I called them regarding my F52 fault on my boiler and they attended as soon as. The engineer was professional, tidy on his work and fixed it in no time. Communication with the office regarding the appointment was spot on.

Arrived on time as planned. Quiet, efficient, no disruption to our routine, friendly….. no issues at all.

They always provide a good service. Will definitely use again. Great to get reminders of appointment time.

The day David arrived was in time and kept updating me so I could arrange my day.
Repair first time and explained repair and actions taken on a very hot day lost a few pounds in loft

The whole experience from booking a service to the work carried out on the day was effortless. Very friendly and courteous engineer and I particularly noticed how thorough and meticulous he was with every aspect of the work. They also fitted a new boiler last year and that’s been a great buy

Very professional company and pleased with their work. Happy to recommend this company.

Arrived on time, told me that there was a problem which was covered by warrenty and arranged for Bosh to come out and change a faulty part which they did the next day..

Very professionally dealt with the plumbing problems thanks

I have used Active Heating and Renewables for the past seven years, ever since Tom installed a new boiler and radiators, when I converted from a condensing boiler to a combi. Tom and his team have serviced the boiler annually since, this year’s service was carried out by David. The text system for letting you know when the engineer is on way, is very useful.

David’s a lovely guy, knowledgable, polite and tidied up at the end of the service. Would thoroughly recommend Active Heating and Renewables! 👍😁

To start I had a message to say David was on his way, and would arrive shortly and he did, the repair went well and as yet we have had no further problem

Had my boiler recently serviced bye active plumbing and heating, usual high standard
very pleased always very polite and tidy very highly recommended

I’ve been using Active Plumbing for many years now for Landlord boiler service and gas certificate.

I have also used for personal home services

Tom and team have never failed me.

Costs are in line with market rates and always exceptional service and advice.

Active Plumbing go the extra mile to make sure the customer understands the issues and is happy; their service is always first class.