Acumen MortgagesAvis 

1 241
TrustScore 5 sur 5

4,9

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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

This is the 5th time working with Paul Hodgson! Paul is absolutely fantastic, he makes the mortgage / remortgage process easy and absolutely no stress at all. Paul is always super responsive, knowled... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I used Acumen for the second time recently and both times I dealt with Grace Cooke. I can’t recommend Grace enough, she is so professional and efficient as well as being a lovely person. She always... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Absolutely brilliant. Hard working dedicated staff. Natalie was amazing. Having had 2 other quotes for other companies (mortgage advisors). Natalie was able to straight away get us over 100,000 more... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Gerry was extremely helpful throughout the process. Kept me updated at each step and thoroughly explained the process and options available to me.

L'entreprise a répondu

À propos de l'entreprise

  1. Courtier en prêts hypothécaires
  2. Conseiller financier
  3. Compagnie d'assurance habitation
  4. Courtier d'assurances
  5. Compagnie d'assurance propriétaire
  6. Compagnie d'assurance vie

Écrit par l'entreprise

With over 25 years experience we know how to get the right Mortgage and Protection for you. Our connections and relationships mean that we can get access to the best rates and move quicker than other mortgage brokers. We will always be able to find something to fit your needs. We are independent and able to recommend mortgages from the whole market. We specialise in new build, but we offer all types of mortgages including remortages, buy to let mortgages and equity release. We leave no stone unturned when it comes to getting you the mortgage that best fits your requirements. In fact, 96% of our customers go on to recommend our services to someone else. (Acumen Independent Financial Advisers Ltd. T/A Acumen Mortgages)


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
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2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(1 241)

118 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

House purchase

Very helpfull and efficient

17 juin 2026
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Réponse de Acumen Mortgages

Thank you for your review. Your feedback is greatly appreciated and we look forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 5 sur 5 étoiles

Gerry was extremely helpful throughout…

Gerry was extremely helpful throughout the process. Kept me updated at each step and thoroughly explained the process and options available to me.

18 juin 2026
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Réponse de Acumen Mortgages

Thank you for your kind review. We're delighted to hear that Gerry provided such helpful support throughout the process.

We look forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 5 sur 5 étoiles
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Réponse de Acumen Mortgages

Thank you for your 5 star review, we really appreciate it and we look forward to working with you again in the future!

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 5 sur 5 étoiles

Cameron at Acumen Mortgages was…

Cameron at Acumen Mortgages was absolutely fantastic every step of the way to help us secure our mortgage and additional insurances. Super transparent, clear and easy to talk to. Great asset to the company!

29 mai 2026
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Réponse de Acumen Mortgages

Thank you for taking the time to leave a review.

We're delighted to hear that Cameron provided fantastic support for you. Transparency, clear communication, and making the process as straightforward as possible are values we pride ourselves on, so it's great to know this was reflected in your experience. I'll be sure to pass your kind comments on to Cameron, who will be thrilled to hear them.

Thank you for choosing Acumen Mortgages and we wish you all the best for the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 4 sur 5 étoiles

Communication was great with everyone I…

Communication was great with everyone I dealt with
Im not great with technology and that helped me with my computer issues etc

1 juin 2026
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Réponse de Acumen Mortgages

Thank you for your feedback. We're so pleased to hear that communication was great throughout your experience and that our team was able to help with any technology related issues along the way.

We wish you all the best moving forward and look forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 5 sur 5 étoiles

Really good service

Really good service, made the process super straight forward. Good meeting with Marcus and support from his team.

29 mai 2026
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Réponse de Acumen Mortgages

Thank you for your review. I'll be sure to pass on your feedback to Marcus and the rest of the team. We really appreciate you taking the time to share your experience and look forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 5 sur 5 étoiles

Our experience from start to finish was…

Our experience from start to finish was flawless considering we both had no experience of doing anything like this especially the technology side of things.

28 mai 2026
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Réponse de Acumen Mortgages

Thank you for your review, we really appreciate it.

We're pleased that we could make everything straightforward and stress free for you and we wish you all the very best for the future!

We look forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 5 sur 5 étoiles

A few hiccups along the way many…

A few hiccups along the way many challenges had been sorted before I had to ask, dealt with swiftly when I did.

21 mai 2026
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Réponse de Acumen Mortgages

Thank you for taking the time to leave us a review.

Our team works hard to stay proactive and ensure everything progresses as smoothly as possible, so it's great to know this was reflected in your experience.

We look forward to working with you again in the future!

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 5 sur 5 étoiles

Very good service

Very good service
Quick and professional
Sorted my fixed rate with same morgage
5 yr fixed
Thank you team

28 mai 2026
Avis spontané
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Réponse de Acumen Mortgages

Thank you for your review. We're delighted to hear that you received a quick and professional service, if you need any support in the future, we're always here to help!

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 5 sur 5 étoiles

This is the 5th time working with Paul…

This is the 5th time working with Paul Hodgson! Paul is absolutely fantastic, he makes the mortgage / remortgage process easy and absolutely no stress at all. Paul is always super responsive, knowledgeable and secured us a good rate. A huge thank you to Paul, we will
Definitely hope to work with you again.

25 mai 2026
Avis spontané
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Réponse de Acumen Mortgages

Thank you so much for your review. It’s been an absolute pleasure helping you for the fifth time and we really appreciate your kind words about Paul.

We’re delighted to hear that he made the mortgage process smooth and stress free while securing a great rate for you. Paul takes great pride in providing a responsive and knowledgeable service so your feedback means a lot.

We look forward to working with you again in the future!

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 5 sur 5 étoiles

Keiran the mortgage advisor and Dawn…

Keiran the mortgage advisor and Dawn were absolute top class any problems they sorted it very very happy with there contribution 🍻

21 mai 2026
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Réponse de Acumen Mortgages

Thank you so much for your lovely feedback!

We’re thrilled to hear that Kieran and Dawn provided excellent support throughout the process, we’ll be sure to pass on your kind words to them both. We look forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 5 sur 5 étoiles

Excellent company managing first time…

Excellent company managing first time buyer mortgage. Extremely efficient and pleasant to work with. Would definitely recommend.

21 mai 2026
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Réponse de Acumen Mortgages

Thank you so much for your kind review! We’re delighted to hear that you had such a positive experience with us, it was a pleasure supporting you through the process.

Wishing you all the best in your new home and we look forward to working with you again in the future,.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 5 sur 5 étoiles

I used Acumen for the second time…

I used Acumen for the second time recently and both times I dealt with Grace Cooke. I can’t recommend Grace enough, she is so professional and efficient as well as being a lovely person.
She always responded to any queries I had immediately, which is very rare these days.

Thank you Grace

26 novembre 2025
Avis spontané
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Réponse de Acumen Mortgages

Thank you so much for your lovely review and for choosing Acumen again. We’re delighted to hear that Grace provided such a professional and efficient service throughout your experience.

Grace always goes above and beyond for our customers, so your kind words will mean a great deal to her. We really appreciate you taking the time to share your feedback and look forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 5 sur 5 étoiles

I have used Acumen for many years and…

I have used Acumen for many years and they make the process so easy to navigate and communicate throughout. Martin and the team do an excellent job and I would highly recommend them.

8 mai 2026
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Réponse de Acumen Mortgages

Thank you for your review, we really appreciate your feedback and will be sure to pass your comments on to Martin.

We look forward to working with you again in the future!

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 5 sur 5 étoiles

Excellent service

Very easy to deal with accumen, excellent communication and kept me up-to-date throughout and very responsive to queries

1 mai 2026
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Réponse de Acumen Mortgages

Thank you for your excellent review, we really appreciate it.

We’re delighted to hear that you found Acumen easy to deal with and that our communication kept you informed throughout the process. We look forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 5 sur 5 étoiles

Excellent service

Excellent service

30 avril 2026
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Réponse de Acumen Mortgages

Thank you for your review. We’re so pleased to hear you received excellent service and we look forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Noté 5 sur 5 étoiles

Lee Walsh as been very helpful and…

Lee Walsh as been very helpful and helpful explained everything to us

1 mai 2026
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Réponse de Acumen Mortgages

Thank you for your kind review. We’re delighted to hear that Lee was so helpful and took the time to explain everything clearly. We really appreciate your feedback and will be sure to pass your comments on to Lee.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

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