Excellent service ,and delivery and well made heaters,although fortunately my son is good at DIY as the latest heater we purchased ,the plastic earth prong had snapped off on the plug so had to renew... Voir plus
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Doing 2 developments and used this company. Their customer service is outstanding. They answer calls promptly and go above and beyond to sort any issues. I wish every company had customer service... Voir plus
L'entreprise a répondu
The company was very helpful when I called for information before placing an order. I then ordered the exo ceramic core radiators online. Ordering was straightvorward and they arrived promptly within... Voir plus
L'entreprise a répondu
Even if I had a problem with the items delivered they were very nice and resolve the issue very quickly, the customer service is very good.
À propos de l'entreprise
Écrit par l'entreprise
Adax Solaire is the UK’s authorised distributor of ADAX electric heaters, trading from North Yorkshire since 2009. Focused on providing great customer service and aftercare. As well as the best quality WiFi-enabled panel heaters, infrared panels, electric heated towel rails, bathroom heaters, and outdoor patio heaters with fast and cost-effective shipping. With over 25,000 customers and UK stock held for fast dispatch, expert advice is available by phone on 01325 717 899.
Coordonnées de contact
New Row, DL11 7AW, Eppleby, Royaume-Uni
- adax-solaire.co.uk
4,8
Excellent
73 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
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Very good customer service
Even if I had a problem with the items delivered they were very nice and resolve the issue very quickly, the customer service is very good.
24 octobre 2026
Have made quite a few purchases and…
Have made quite a few purchases and always pleased by quality, delivery etc. Thoroughly recommend!
22 octobre 2026
Quick and easy platform to order from
Quick and easy platform to order from, quick delivery and hassle free.
Highly recommend great service
14 octobre 2026
Excellent service ,and delivery and…
Excellent service ,and delivery and well made heaters,although fortunately my son is good at DIY as the latest heater we purchased ,the plastic earth prong had snapped off on the plug so had to renew the plug.Apart from that they work well .
20 octobre 2026
Heater panel
I bought the heater panel from Solairquartz on the 19th October on the recommendation of my electrician I found Solairquartz are very good in their service and the staff are very efficient most probably I will use their service in the future
19 octobre 2026
Réponse de SolAire Heating
Thank you, pleased to hear the order went smoothly
Great Service
The company was very helpful when I called for information before placing an order. I then ordered the exo ceramic core radiators online. Ordering was straightvorward and they arrived promptly within the 2 hour time slot I was given.
25 septembre 2026
Réponse de SolAire Heating
Thank you for leaving a review! Glad to hear that
Great product
Great product . Very reasonably priced . Added the extra heat where it was required . Shipped to IOM at a minimal cost and received within 7 days .
8 octobre 2026
Réponse de SolAire Heating
Thank you for the review. I have family in the IOM, so I'm always pleased to see orders reach the island smoothly!
Brilliant Product and Customer Service
After a shocking discovery in early October that my three, Climaster heaters no longer worked (the WiFi thermostats couldn't connect because the company had gone into liquidation in March), I turned to SolAire Heating and chose the Norwegian Adax heaters that work perfectly, with or without WiFi. And SolAire operates a free, next-day delivery system, which enabled me to book an electrician quickly, knowing that the heaters would arrive in time. So, before the end of the week, the near-freezing temperatures (in Scotland) gave way to a warm home. Thank you SolAire Heating!
11 octobre 2026
Réponse de SolAire Heating
Really appreciate the great review. Please get in touch if you need anything else
Very happy with service
Very happy with service. Even handled an exchange based on one of their products i purchased via b&q which was surprising and welcomed
13 octobre 2026
Réponse de SolAire Heating
Thank you! Pleased that we could help
Heaters really work well
Heaters really work well, retain heat after being turned off. Very happy with them.
13 octobre 2026
Réponse de SolAire Heating
Thank you for the great feedback !
The customer support from SolAire have…
The customer support from SolAire have been absolutely brilliant. Had a damaged radiator in transit and a replacement was sent the following day. I highly recommend them for their service and delivery is next day.
11 octobre 2026
Réponse de SolAire Heating
Thank you, really appreciate the review. Sorry to hear that it didn't go to plan first time. But glad we could fix it quickly
Super service and fantastic heaters fab…
Super service and fantastic heaters fab looking and so easy to use with remote access brilliant.
3 octobre 2026
Réponse de SolAire Heating
Thank you, glad you're happy with the heaters
Attractive price backed up by delivery…
Attractive price backed up by delivery via a professional company
7 octobre 2026
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