TitleDeceptive "Free Trial" - Beware of Hidden 10% Fees!
Title: Deceptive "Free Trial" - Beware of Hidden 10% Fees!
Review: I signed up for adsgo.ai expecting a genuine free trial, but I was severely misled. They silently charged my credit card a 10% commission on my total ad spend. This crucial detail was intentionally hidden in extremely small print, making it almost impossible to notice before handing over payment details.
Using deceptive design to hide fees is a highly unethical business practice. I feel completely scammed. Do not trust their "free trial" claims and absolutely do not give them your credit card information unless you are prepared to face hidden charges. I strongly advise looking for more transparent alternatives.
Réponse de AdsGo AI
Hi there,
Thank you for your feedback — we’re sorry to hear about your experience, and we understand why this felt unexpected.
To clarify, our pricing model is always displayed on our pricing page before subscription. The Starter Plan includes:
* $0 subscription fee for the first month
* +10% monthly ad spend service fee
This means the service fee only applies to ad spend that is launched or managed through AdsGo during the subscription period. If there is no ad spend, there is no fee.
We also include a note next to the pricing explaining:
“AdsGo charges a 10% service fee on ad spend launched or managed by AdsGo during the subscription period. If there's no spend, there's no fee.”
That said, we understand that this pricing structure may not have been as clear as it should be during your decision process, and we’re actively working on improving clarity and visibility across our pricing flow.
If you believe there has been any misunderstanding on your billing, our support team is happy to review your account with you in detail.
Best regards,
AdsGo Team
