Awful Company, stay away
Update 1.3.2026:
Of course, I got banned again.
A ticket is useless here; friendly chatting with customer service can help.
"Age verification" is used to deter customers.
I no longer have access with Chrome, but with Opera and "Free VPN" it works for a day or two, then I get banned again.
There's hardly any new content, and you should download older content as soon as possible.
Update 16.2.2026:
I've made about 10 attempts to contact customer service. They NEVER reply to emails. They do reply to chat messages, but the responses are always either unwilling, incompetent, or simply rude. They obviously have a desire to go under as soon as possible.
Update 7.2.2026:
Blocked again three times without any reason by this awful company.
This company is extremely customer-unfriendly. This is a clear indication that it will go under in the next few years, like 95% of all customer-unfriendly companies.
When a company offers a "lifetime membership" (like they do) for next to nothing then all alarm bells should be ringing! Nobody gives anything away for free - and that means in plain English: "Customer, just stay away from us - we'll be closing down sooner or later."
Another point: Most of the content there doesn't even belong to them! They've licensed content from others for a very limited period. After that short time expires, they simply delete all the content, and the customer is literally left with nothing!
Original review:
I had been a customer for more than 6 years. The first few years were great, but then the amount of new content gradually decreased. In the last two years, I was blocked three times without reason. Twice I was unblocked after lengthy back-and-forth chats with customer service. The third time, this "customer service" suddenly demanded video recordings of me along with my ID card.
After a complicated process, I was finally able to cancel my subscription with this awful company.
When a company offers a "lifetime membership" for next to nothing - like this one - then all alarm bells should be ringing! Nobody gives anything away for free - and that means in plain English: "Customer, just stay away from us - we'll be closing down sooner or later."
29 décembre 2025
Avis spontané