Advance America - Aurora - 15051 E. Mississippi Ave. Avis 

This was my first time going to Advance America and I was not too sure what to expect. Julie really helped me feel very comfortable and made my experience great!

The lady that helped me was so nice. She was excellent at her job. Great experience.

The team is great. I will recommend others to this location based on the assistance provided.

After presenting my paycheck of net 1800 , the system only qualified me for $100. It was laughable. Is it possible for such a paycheck to default your loans. My first and last attempt.

I recently went in to get a loan. I’d recently borrowed and had old documentation uploaded to my account. I Thought that some might be out of date so I uploaded new pay records to my profile online. I went in to the store and the rep told me that she needed new documentation and I advised that I uploaded new paperwork. She told me that the “online department” is totally different from in store and they do not have access to see what is online and vice versa. This caused her to have to fill out a hand written form and me to have to pull up all of the information on my phone while in store. The hand written form was then uploaded online. Just not sure why the option is there to help with convenience, but then not recognized in store. Especially with COVID, passing my phone back and forth was not an ideal situation.

The online process was horrible and that's why I'm giving it a 2 star. I recommend going into a location which I chose to do after my online experience and the experience was so much better and faster. If I could rate that location I would give them a 5 star rating.

Or I go to the ladies are so kind and so helpful with me also ask me how I'm doing I really enjoy coming to your establishment

Fast, easy, pleasant. Advance has got easier to get help when needed. Used to be where pay day loans were so hard to pay back & it was a viscous cycle to get ahead. Thanks for the help

I was impressed with the new way of putting money on your debit card, and it going straight to your bank account. I checked my account before walking out the door and it was in my account.

Great staff within a clean office, extremely helpful with questions, and efficient with your time.

I haven't been here for a long time. The clerk was very helpful, and quick.

She was awesome.
I was frustrated that you guys don't accept meta bank but that is not her fault.

It was super quick and my money went right into my account very professional and extremely friendly.

Something has changed from about 2 years ago. The staff is friendly, knowledgeable and quick now. Before, staff was nasty and uncaring!

Loan officer was very helpful & professional.

Advance America is always a huge help in tight situations. The customer service is top notch and the entire process is very clear and straight forward. I always leave feeling confident in my choice. Thank you for existing and caring about your customers!

I have had several loans with them. They are always professional and courteous. Once you have done one loan with them and paid it off, it is a very efficient process to request a new loan. I enjoy the ease of working with them and ability to choose my own repayment plan.