Advance America - Euclid - 24682 Euclid Avenue Avis 

She explained everything from the beginning to the end, and how it works exactly what I needed to do so I think her for it

Efficient, kind and charismatic representatives

Employee where very patient with me. They answered all my question. Thank you so much young lady.

My representative was very nice, accommodating and went above and beyond.

What made my experience great was customer services. The associate was very friendly very polite and very helpful. She assisted me in navigating several apps and websites. This saved time and effort. She explained each step of the process and made me feel confident about my decision.

I've had the privilege of using your establishments services on a few occasions and on each and every time I was thoroughly pleased. I will and have proudly referred my friends and family to you and I will continue to do so. Thank you

Thanks for great customer service & giving me a chance for a loan when I needed it 😊

It is evident to me now that advance America is one of the companies that state attorney generals have warned consumers about over the past three decades.
Upon completion Of
my loan, the first due date was Less than ten days away. These people are going to make repayment of your loan as difficult as they possibly can so that they can inflict fees and penalties upon you and rob you for as much as they can get out of you.

I was told they were going to make an automatic collection through my checking account. On the first day of the collection, I did not notice any withdrawal. So I called the company Toll free number. to ask what was the issue. I was told that the.
Collection on my debit card was Rejected. I usually make it a point to lock my debit card if it's not being used by me. I was asked if I desired to make a payment. I made a payment for the first month Using my debit card. The very next day This company made a collection for the same amousing the checking account.

I was told at the time I Took this loan that monthly payments would be collected through my Checking account using the a ACH system of money transfer.

On the day of collection, I Called the branch where I received the loan at. And was told that there was nothing they can do about the double payment that had Occurred.

I do not recommend this cash. Advants pay the loan company because they do not give clear instructions on how the payments will be collected.
Nor do they attempt to correct any errors that occur. It is now in my best interest to pay this loan completely off next month.
I am sure they will ask for the complete amount of interest charges the loan was to run. I will also be contacting the state's attorney general to let them know what happened and the outcome. At this point, my checking account is at the point of overdraft due to 2 payments being made. They don't care about customer service, All they care about is getting that money no matter what it takes.

I appreciate the staff at my local store being patience and kind. Their took their time to help you and give you the best option for your financial situation. Very professional and courteous.

Friendly and knowledgeable staff, prompt service with a smile

Thank you. You all were there when I really needed you.

Very easy to apply online. Quick and efficient. Great customer service in store!!

It was a ok experience u all need to start caring change because you inconvenience the customer and that extra 2 I spent to get change should have came off of my bill

Easy to apply for a new loan! Staff very friendly.

The speed and efficiency in which my loan was handled from start to finish.

Amber is PERFECT. Her skill, expertise and comfort in her job shows, and I plan on coming back because of her!

Great service from representative. customer focused, polite and very helpful.

Very simple way to get a loan when you need it. Thank you Advance America.