My on line borrowing process is pretty much customer friendly. My pay date has been corrected at least twice. So double check loan repay dates to correspond.
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I will continue to use the Groesbeck location the ladies there are 100% kind, welcoming, super friendly, they are fast and efficient. If you are having a bad day you will walk out of there laughing an... Voir plus
L'entreprise a répondu
I am almost 80 years old and I’m from the old school which means customer service means a lot to me and the young ladies at the branch that I go to they’re always professional polite and I always rece... Voir plus
L'entreprise a répondu
I actually love you guys! I’m treated with such respect. I don’t feel bad for needing a little help between paychecks. You make it easy to apply without shame, and without hurting my credit! I’ve been... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Établissement de crédit
- aussi dans
- Institution financière
- Service de transfert d'argent
- Service de transfert d'argent par mandat
- Société financière non banquière
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Coordonnées de contact
31900 Groesbeck Highway, 48026, Fraser, MI, Etats-Unis
- 586-415-1495
4,8
Excellent
65 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The ladies here do a fantastic job your…
The ladies here do a fantastic job your in and out quick and happy
4 janvier 2022
Great Service
The new loan process is so much easier and as always the service we received was great! Advance America has always been there when we needed them.
9 décembre 2021
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
I have been a loyal customer
I have been a loyal customer. I finally earned the payment plan and paid that as well. I then take another loan and am not offered the payment plan. Now i am forced to repay the entire amount and no further ahead. I am totally disappointed and will no longer be using your services. Darlene C
10 avril 2021
Réponse de Advance America - Fraser - 31900 Groesbeck Highway
Advance America values your business and abides by guidelines established by Federal, State and local regulator in association with our products.
Your service is a life saver
Your service is a life saver! Regardless of what branch I go to, your representatives are polite, friendly, helpful, caring and compassionate. The changes you've made over the last year with now having electronic signatures and being able to transfer money back and forth with a debit card has streamlined a previously time consuming process. It's soooo much better! And securing a loan on your website is a wonderful alternative if you can't make it into a branch! Only takes minutes and again, total life saver! If I could make any suggestions at all, it would be to develop a mobile app, with fingerprint login. Otherwise, your company is outstanding!
23 janvier 2021
Réponse de Advance America - Fraser - 31900 Groesbeck Highway
Joseph: Thank you for your positive review. At Advance America, we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Hard to set up repayment date on line
Hard to set up repayment date on line. However, in person - staff very helpful and polite.
25 décembre 2020
Réponse de Advance America - Fraser - 31900 Groesbeck Highway
Your business is important to us, thank you for your response!
Excellent customer service
Excellent customer service. Very Understanding and Professional.
25 décembre 2020
Réponse de Advance America - Fraser - 31900 Groesbeck Highway
Your business is important to us, thank you for your response!
Manager Sandra was very polite
Manager Sandra was very polite and helpful. She helped me through the new process you have set up since i was last in back in Feb 02. I will be back.
19 décembre 2020
Réponse de Advance America - Fraser - 31900 Groesbeck Highway
Thank you for your response and comments regarding our services. We appreciate your business!
I’ve tried so many times to pay online…
I’ve tried so many times to pay online and every time it won’t bring up my account it keeps saying that it’s not right and it is
18 décembre 2020
Réponse de Advance America - Fraser - 31900 Groesbeck Highway
Advance America values its customers and would like to learn more about this situation. Please call our customer comment line at 1-888-310-4238. Thank you.
Friendly staff and fast!
31 octobre 2020
Réponse de Advance America - Fraser - 31900 Groesbeck Highway
Thank you for your response and comments regarding our services. We appreciate your business!
I always have a good experience when I…
I always have a good experience when I use your company!! No matter if I go online on into the store. Very satisfied and would recommend to others
4 juillet 2020
Avis spontané
Réponse de Advance America - Fraser - 31900 Groesbeck Highway
Your business is important to us, thank you for your comment!
Always great customer service.
4 juillet 2020
Avis spontané
Réponse de Advance America - Fraser - 31900 Groesbeck Highway
Your business is important to us, thank you for your comment!
I so appreciate my neighborhood Advance…
I so appreciate my neighborhood Advance America as well as the awesome staff who are always smiling courteous and get me in and out in a Flash.
It's nice knowing that there is an extra layer of security whenever I need it!
2 novembre 2019
Avis spontané
Never have had any problem’s with ur…
Never have had any problem’s with ur company !The Manager at the office I used most is very knowledgeable !!!!
28 septembre 2019
Avis spontané
Great experience
2 août 2019
Avis spontané
Very reliable
Very reliable, and think it's a great way to get cash when you really need to help you out when you need it for the rest of the month. Also, the people are very nice and friendly there and that does make a diffrrence! I would recommend this place to others! 😊
25 mai 2019
Avis spontané
I've done business with Advance America…
I've done business with Advance America for some time now, quick, easy, never had a problem.
8 avril 2019
Avis spontané
👍🏼👍🏼👍🏼👍🏼👍🏼
6 avril 2019
Avis spontané
Great service!
4 avril 2019
Avis spontané
Fast curious and easy.
2 décembre 2017
Avis spontané
The ladies are very nice and always …
The ladies are very nice and always know your name.
31 octobre 2017
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.