Holly!! It was ALL her! First the line was very long, yet the people weren't aggravated they were talking with her while she took care of the person in front of her! She was very kind in finding my mo... Voir plus
L'entreprise a répondu
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Want to take the time to give a appreciation s/o to Holly over at Advance America for doing a great job.
L'entreprise a répondu
The ladies at the Kokomo location are very professional, knowledgeable of all questions, always there when you need them, friendly staff and it’s always a joy to enter this establishment
L'entreprise a répondu
They are very professional and easy to talk to, if you leave something there by accident they will call you and let you know an give you times when it can be picked up.
L'entreprise a répondu
À propos de l'entreprise
- Établissement de crédit
- aussi dans
- Institution financière
- Service de transfert d'argent
- Service de transfert d'argent par mandat
- Société financière non banquière
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Coordonnées de contact
1812 E. Hoffer St., 46902, Kokomo, IN, Etats-Unis
- 765-868-9958
4,9
Excellent
103 avis
Demande des avis aux clients
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Great experience
24 décembre 2021
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
I had an unexpected expense arise late…
I had an unexpected expense arise late in the day on a Friday, & these 2 ladies went out of their way to solve my dilemma. I left there with exactly what I needed.
They were patient, kind & courteous, going above & beyond for me! I can't say enough good things about them!
22 septembre 2021
Réponse de Advance America - Kokomo - 1812 E. Hoffer St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Needed a cash advance
Needed a cash advance. The ladies in the Kokomo Local office are very helpful and pleasant. Everything was explained in an easy to understand way.
13 juillet 2021
Réponse de Advance America - Kokomo - 1812 E. Hoffer St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Both of the girls are so sweet and…
Both of the girls are so sweet and friendly. I love going in there just to see there friendly smiles. They make my day
8 juillet 2021
Réponse de Advance America - Kokomo - 1812 E. Hoffer St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The employees have good customer…
The employees have good customer service and pretty polite sometimes also try to help out when they can I've been working with advance America for a long time.
5 juillet 2021
Réponse de Advance America - Kokomo - 1812 E. Hoffer St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Best place to do business
I never have a complaint at this location. Della is very professional, yet at the yes same time is friendly. She doesn’t make you feel as though you are just a number, getting you in and out is all that matters. She treats her customers as though they are important, they matter. She knows what customer service truly is. And not only Della, but it is how her whole office is. They are good about explaining (especially this new system) as we go through the process to complete our transaction. Della has always been this way and I appreciate that!
4 mai 2021
Réponse de Advance America - Kokomo - 1812 E. Hoffer St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Réponse de Advance America - Kokomo - 1812 E. Hoffer St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I have been a customer for some time
I have been a customer for some time. Always feel like family while there. I like the new system, it makes things so much easier. Always a joy to visit all the wonderful peoples that work there. Awesome as always.
26 mars 2021
Réponse de Advance America - Kokomo - 1812 E. Hoffer St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Friendly staff
Ladies are always very friendly and understanding. So blessed to have companies like these!
24 mars 2021
Réponse de Advance America - Kokomo - 1812 E. Hoffer St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Réponse de Advance America - Kokomo - 1812 E. Hoffer St.
We were so excited to receive this review and are glad we could provide the loan you needed. Have a great day!
Kara was so polite and patient
Kara was so polite and patient. It was also very clean and the process was very fast and simple. Thanks for giving me a chance!!
20 décembre 2020
Réponse de Advance America - Kokomo - 1812 E. Hoffer St.
Advance America really appreciates your kind words and feedback regarding our services. We see that you rated us a three star, which is not reflective of your review. Would you mind updating the star rating to better indicate your thoughts?
How to edit your review:
1. Log on to your account on www.trustpilot.com
2. Click on your profile picture in the top right corner of the site
3. Click GO to my profile
4. Find the review you want to change and click Edit
5. When you are done changing the rating and the text, click on submit your review now.
Thank you---Advance America Customer Response Team
I just love this place
I just love this place ! Always comes in handy when I need it and they have great employees! Very fun to be around and work with you in a timely manner ! Been going here for years & I won’t go anywhere else ! Thanks !
10 décembre 2020
Réponse de Advance America - Kokomo - 1812 E. Hoffer St.
Your business is important to us, thank you for your response!
Love Advance American
I have gone to Advance America since 2001. I love it, they have been excellent to work with. I go to the one in Kokomo,Indiana. And Della is the one I go to . She is the friendliest most motivated person . She knows everyone buy their first names. Thank you
3 décembre 2020
Réponse de Advance America - Kokomo - 1812 E. Hoffer St.
Your business is important to us, thank you for your response!
Della and her Staff are wonderful…
Della and her Staff are wonderful people. They go above and beyond to provide you with great customer service. Always friendly and smiling. Never have I felt uncomfortable going there. Employees like this are hard to find now days.
25 novembre 2020
Réponse de Advance America - Kokomo - 1812 E. Hoffer St.
Thank you for your response and comments regarding our services. We appreciate your business!
Réponse de Advance America - Kokomo - 1812 E. Hoffer St.
Your business is important to us, thank you for your response!
Thank You for always being there for my…
Thank You for always being there for my family, We Appreciate You all !
21 mars 2020
Avis spontané
Réponse de Advance America - Kokomo - 1812 E. Hoffer St.
Your business is important to us, thank you for your response!
She did a great job helping me out.
29 février 2020
Avis spontané
Always very helpful and easy to work…
Always very helpful and easy to work with. Needs more staff when really busy.
23 février 2020
Avis spontané
Great experience!
Great experience!! If you need a small loan this place is the best.
21 décembre 2019
Avis spontané
I love the girls at the office on…
I love the girls at the office on Hoffer. They are all so friendly and helpful Thank you. Give them all a bonus and a raise
17 décembre 2019
Avis spontané
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