Keep the 2 lady like the ones on New Cut rd or retrain the other about respect ,smile,professional not frown like I'm taking money out of there checking acc and speaking don't cost a dime it's alway c... Voir plus
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Lisez les avis des autres
I just absolutely love you girls... Missy and Lauren are just so sweet..... Even when I pay off my loan, I still have to go see them.... There my extended family and as long as they are there I will k... Voir plus
L'entreprise a répondu
It's the people they are really nice and they are very professional and you feel appreciated
L'entreprise a répondu
You guys are doin great. You know me and my dog always friendly. Wish you guys knew a good Chevy technician so I could fix my truck and borrow more money lol
L'entreprise a répondu
À propos de l'entreprise
- Établissement de crédit
- aussi dans
- Institution financière
- Service de transfert d'argent
- Service de transfert d'argent par mandat
- Société financière non banquière
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Coordonnées de contact
5510 New Cut Road, 40214, Louisville, KY, Etats-Unis
- 502-380-3726
4,7
Excellent
39 avis
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Réponse de Advance America - Louisville - 5510 New Cut Road
Thank you for your response and comments regarding our services. We appreciate your business!
Réponse de Advance America - Louisville - 5510 New Cut Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Very Helpful Sweet and Caring Easy…
Very Helpful Sweet and Caring Easy Smooth Process
15 juillet 2025
Avis spontané
Réponse de Advance America - Louisville - 5510 New Cut Road
We're happy to hear that you found our process easy and smooth. Thank you for your kind words; we appreciate your positive feedback!
It's the people they are really nice…
It's the people they are really nice and they are very professional and you feel appreciated
31 janvier 2025
Réponse de Advance America - Louisville - 5510 New Cut Road
Thank you for your kind words. We are so happy to hear that you had a positive experience with our team. We strive to provide exceptional customer service and are glad you felt appreciated.
Muy contento con la atención que nos…
Muy contento con la atención que nos brindaron y lo recomiendo al 100
23 août 2024
Avis spontané
Réponse de Advance America - Louisville - 5510 New Cut Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Claudia gave me the best attention and…
Claudia gave me the best attention and very nice!!!
23 août 2024
Avis spontané
Réponse de Advance America - Louisville - 5510 New Cut Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Réponse de Advance America - Louisville - 5510 New Cut Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
You guys are doin great
You guys are doin great. You know me and my dog always friendly. Wish you guys knew a good Chevy technician so I could fix my truck and borrow more money lol
12 février 2024
Réponse de Advance America - Louisville - 5510 New Cut Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I went to the store the doors were…
I went to the store the doors were locked, there was a sign on the door saying she had an emergency and was closed. The next day I went back to the office same thing but the sign was gone. At 10:30 the door was still locked. Another person arrived to work that day.
I am having issues with the direct withdrawal from my bank. I have called the office to let them know when I would be coming to pay, no answer, I have called them went into the store an misty said I never called however the male that was working with her agreed with me an said yes she’s been calling. My banking account was put in the whole over the automatic payments.
They have made me go to my bank to get a print out showing it’s been paid.
The guy last week let me show my phone an up load a screenshot on my account. either there is alot if missunderstanding here, or lack of training. However it affects every person who walks through the door.
In Aug I needed a larger loan.
I was given 300, an told to come back the next day a she would fix it. All misty did was gave me another loan. So I paid 2 sets of fees.
I’ve sent in a complaint online, never heard anything back regarding this.
I have been utilizing this service for over a year an have never had this many issues.
19 octobre 2023
Réponse de Advance America - Louisville - 5510 New Cut Road
Advance America values its customers, and we will have someone personally contact you to discuss further.
They were absolutely great
29 septembre 2023
Réponse de Advance America - Louisville - 5510 New Cut Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The staff was extremely helpful and…
The staff was extremely helpful and professional! They were able to help me with my loan.
29 juillet 2023
Réponse de Advance America - Louisville - 5510 New Cut Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The transaction was is and fast!
22 juillet 2023
Réponse de Advance America - Louisville - 5510 New Cut Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The girl at the locallocation was…
The girl with the local location was nice great attitude and love to chat just like me, we became an are instant friends, she did a great job I highly recommend her and the company for the low percentage rate of payback and the terms of the agreement
24 juin 2023
Réponse de Advance America - Louisville - 5510 New Cut Road
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I was and always was treated more then a customer I was treated like family we all are they show us care and are very professional not like Dixie hwy mean nasty shifty I hate that place they close ea
Keep the 2 lady like the ones on New Cut rd or retrain the other about respect ,smile,professional not frown like I'm taking money out of there checking acc and speaking don't cost a dime it's alway crowded on new cut and I know why
4 juin 2023
Réponse de Advance America - Louisville - 5510 New Cut Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I just absolutely love you girls..
I just absolutely love you girls... Missy and Lauren are just so sweet..... Even when I pay off my loan, I still have to go see them.... There my extended family and as long as they are there I will keep coming back... If they ever leave, I'm done
29 avril 2023
Réponse de Advance America - Louisville - 5510 New Cut Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Réponse de Advance America - Louisville - 5510 New Cut Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great customer service
Love this team. Usual customer here and this is the only branch I Will go to! So friendly and fast
1 novembre 2022
Réponse de Advance America - Louisville - 5510 New Cut Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Frendly and professional 👌
22 août 2022
Réponse de Advance America - Louisville - 5510 New Cut Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Lori who takes care of her customers is…
Lori who takes care of her customers is very friendly always has a great smile on her face I recommend dealing with her at all times she always makes you smile and make sure you have a good day
2 août 2022
Réponse de Advance America - Louisville - 5510 New Cut Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Wonderful service professional
Wonderful service professional, kind and knowledgeable.
30 juillet 2022
Réponse de Advance America - Louisville - 5510 New Cut Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
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