Jessica was wonderful she took her time to help me to get access to my Gmail associated with my Advanced America Loon, which was not accessible toe for technical reasons for a long time. She was vrey... Voir plus
L'entreprise a répondu
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Carolina was excellent! She was fast and efficient. She acknowledged everyone who walked through the door and she answered any questions that I had. I typically dred going to places like this but my e... Voir plus
L'entreprise a répondu
Customer service from Sandra was amazing and explained very well and very friendly
L'entreprise a répondu
The website is very user friendly and has a wonderful human touch. It’s almost like you are speaking to an actual person. It’s easy to apply for the loan and the process is quick and simple.
L'entreprise a répondu
À propos de l'entreprise
- Établissement de crédit
- aussi dans
- Institution financière
- Service de transfert d'argent
- Service de transfert d'argent par mandat
- Société financière non banquière
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Coordonnées de contact
7403 Van Nuys Blvd., 91405, Van Nuys, CA, Etats-Unis
- 818-780-7840
4,6
Excellent
138 avis
Demande des avis aux clients
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Réponse de Advance America - Van Nuys - 7403 Van Nuys Blvd.
We're so glad to hear you felt welcome! It's our goal to make every customer feel comfortable and valued.
You have a wonderful employee
You have a wonderful employee. The lady have so much knowledge and willing to help with anything
5 mars 2025
Réponse de Advance America - Van Nuys - 7403 Van Nuys Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Réponse de Advance America - Van Nuys - 7403 Van Nuys Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The women who work there are very…
The women who work there are very helpful, professional and nice !
8 août 2024
Réponse de Advance America - Van Nuys - 7403 Van Nuys Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Grateful customer
The service is great and the clerks are friendly and helpful, thank you to the Van Nuys California store, you're loyal customer Melanie
30 mai 2024
Réponse de Advance America - Van Nuys - 7403 Van Nuys Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Alexis Terrible Customer Service
Alexis, the loan officer was very rude and abrupt during my visit. I felt she did not value me as a customer nor value my business. Moreover, Alexis left a very rude voicemail on 05/30/2024 demanding that I repay my loan early when my contract specifically says the first of each month. When I called Alexis to clarify, she got very defensive and demanded in a very haughty demeanor that I repay the loan or that she’d blacklist me and put my loan in collections. Alexis was very rude and very unprofessional in how she handled the situation with me regarding my loan (both times). My experience with her causes me to seriously reconsider taking my payday needs elsewhere.
15 mai 2024
Réponse de Advance America - Van Nuys - 7403 Van Nuys Blvd.
Advance America values its customers and would like to learn more about this situation. Please call our customer comment line at 1-888-479-2026. Thank you.
Réponse de Advance America - Van Nuys - 7403 Van Nuys Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Although I had a hard time with my…
Although I had a hard time with my phone reaching my bank, the teller was patient and we finally finished what we started and I got my payday loan...
21 février 2024
Réponse de Advance America - Van Nuys - 7403 Van Nuys Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The ladies are GREAT !!
The ladies are a GREAT representation of your company and always provide excellent service.....they need to recieve raises !!
10 février 2024
Réponse de Advance America - Van Nuys - 7403 Van Nuys Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
They know me by name
They know me by name, and I have a good experience when I go to advance.
6 janvier 2024
Réponse de Advance America - Van Nuys - 7403 Van Nuys Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Excellent customer service
Catalina and the staff ensure excellent customer service by ensuring that clients are well informed about the products or services they are interested in.
30 novembre 2023
Réponse de Advance America - Van Nuys - 7403 Van Nuys Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Very nice customer service!
29 novembre 2023
Réponse de Advance America - Van Nuys - 7403 Van Nuys Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Good customer service
18 octobre 2023
Réponse de Advance America - Van Nuys - 7403 Van Nuys Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Good customer services.
13 août 2023
Réponse de Advance America - Van Nuys - 7403 Van Nuys Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Caroline always makes me feel welcome!
2 août 2023
Réponse de Advance America - Van Nuys - 7403 Van Nuys Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Very easy and fast transaction
Very easy and fast transaction. Carolina was very nice and helpful.
25 juillet 2023
Réponse de Advance America - Van Nuys - 7403 Van Nuys Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Réponse de Advance America - Van Nuys - 7403 Van Nuys Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The same two ladles are always there…
The same two ladles are always there and always courteous. I observe them giving patience to seniors like myself and being bilingual is very helpful to my neighbors.
1 avril 2023
Réponse de Advance America - Van Nuys - 7403 Van Nuys Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great customer service from both…
Great customer service from both employees very professional and friendly.
25 mars 2023
Réponse de Advance America - Van Nuys - 7403 Van Nuys Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Ladies are always helpful but not…
Ladies are always helpful but not pushy. Offer all products and are upfront about time frames and deadlines. Quick and professional. Gteat job.
21 novembre 2022
Réponse de Advance America - Van Nuys - 7403 Van Nuys Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
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