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Lisez les avis des autres

Noté 5 sur 5 étoiles

We have used Advance supplies since it first opened, great service and website. They made sure we had equipment during covid times etc. Made our ordering easy on their website adding our favourites li... Voir plus

Noté 5 sur 5 étoiles

Easy to order on line. I like to previously ordered section which saves time when re ordering items. Quick delivery time.

Noté 4 sur 5 étoiles

We always receive an excellent service from Rhiannon, she is always prompt with quotations. She also contacts us if we haven not placed an order for sometime to make sure we are okay for stock. The... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Advance Supplies have been fantastic over the last 12 months and have gone above and beyond to ensure we have everything that we need for our cleaning team on time, every time. Natasha our acco... Voir plus

À propos de l'entreprise

  1. Fournisseur d'équipement de nettoyage et d'entretien
  2. Magasin de matériel médical

Écrit par l'entreprise

We are Advance Supplies, your partner of choice. We are committed to providing our customers with tailored solutions to help you save time and money giving you confidence and peace of mind. Our loyal customer base is built up from a range of market sectors across Healthcare, Education, Medical and much more. They have made us their number one choice for over 30 years.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

43 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,7

Tous les avis

(43)

23 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Rhiannon Williams - Business Development Manager

Just a brief message to thank Rhiannon Williams for her continued support to the Viomar Group. Not only is she extremely helpful and supportive, she has a very thorough understanding of our business needs. Without doubt, Rhiannon is a asset to Advance Supplies.

27 février 2025
Avis spontané
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Réponse de Advance Supplies

Thank you for your feedback! Always appreciated

Noté 5 sur 5 étoiles

All around amazing service and experience.

Advance have been our supplier of choice for all things janitorial, throughout the years, the service and products are brilliant and the team are just amazing. Quality products and a faboulous team.

12 juin 2024
Avis spontané
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Réponse de Advance Supplies

Thank you for your review, we always appreciate feedback.

Noté 5 sur 5 étoiles

Excellent service from Advance…

Excellent service from Advance Supplies. I have emailed two enquiries today and have received responses straight away. They are very knowledgeable about their products and recommend alternatives that are more appropriate for our patients and staff.

12 juin 2024
Avis spontané
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Réponse de Advance Supplies

Thank you for your review, we always try to respond to queries as quickly and efficiently as possible.

Noté 5 sur 5 étoiles

Great company

Always honest.
Great to order with and very simply.
Fantastic customer service and very helpful.

12 juin 2024
Avis spontané
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Réponse de Advance Supplies

Thank you so much for your review, we always appreciate feedback.

Noté 5 sur 5 étoiles

Excellent company

Excellent company. Excellent service. I deal with Rhiannon and she is superb at her job. Always there when I need her and her professional, friendly approach makes it all the easier. Quality products. Highly recommend.

6 février 2024
Avis spontané
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Réponse de Advance Supplies

Thank you so much for your review.

Noté 5 sur 5 étoiles

Great Service

Always provide a great service, reliable and speedy delivery.

21 février 2024
Avis spontané
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Réponse de Advance Supplies

Thank you for your review.

Noté 5 sur 5 étoiles

I have been using Advance Supplies now…

I have been using Advance Supplies now for over 2 years and they are great. They are so helpful with any question you have or any information you need. Natasha Strutt has been the person i have been in contact with for the past 2 years with all my orders and she has been fantastic. She is always there to help.I work at school and we need various different products for our cleaning staff and i have currently moved to a new school and i am still using Advance Supplies.

20 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

Advance Supplies have been fantastic…

Advance Supplies have been fantastic over the last 12 months and have gone above and beyond to ensure we have everything that we need for our cleaning team on time, every time.
Natasha our account manager has been amazing and has handled our account impeccably. Whether it's a last minute request or a check-in to see if there is anything that we need nothing is too much trouble.
Natasha has also helped us to look at the products that we use and suggested new products to help reduce our plastic waste and be more sustainable which is really important to our business.
Overall we are really happy with the service and would happily recommend to others.

Ben
Facilities Manager
Finborough School

18 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

Great Service

I have used Advance Supplies for many years for work and have always found them to be competitively priced and very efficient. Rhiannon is very helpful when I require an item that is not listed on the website and generally sends me a quotation within an hour or so.

13 octobre 2023
Avis spontané
Noté 4 sur 5 étoiles

We always receive an excellent service…

We always receive an excellent service from Rhiannon, she is always prompt with quotations. She also contacts us if we haven not placed an order for sometime to make sure we are okay for stock. The only reason we have not given a 5star rating is because of the deliveries. Some deliveries have just been left at the door of our main reception with no call or contact. Which makes outside of our offices untidy. This however has been reported so hopefully from now on will not happen.

9 octobre 2023
Avis spontané
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Réponse de Advance Supplies

Thank you for your review.

We always appreciate feedback and use this to make sure we can always be improving and ensure we can provide the best possible service.

I know your issue was addressed by your account manager and as far as I am aware has been resolved, but if there is anything you would like to discuss please do not hesitate to contact us.

Regards
Advance Supplies
Customer Service Team

Noté 5 sur 5 étoiles

Professional service

I’ve always received a very professional service. Quotes are returned to me by Rhiannon in super quick time and she often touches base with me to see if everything is okay and if I’m running low on anything. Products are always delivered in quick time which is important to me in my position . Highly recommend!

13 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

Very Professional Service

Always a pleasure to deal with, professional service and fast delivery. Was very impressed with how they handled our request to move to sustainable paper products which was delat with in a matter of days. Would highly recommend them

11 octobre 2023
Avis spontané
Noté 1 sur 5 étoiles

Goods being out of stock

This company let me process an order then emailed me stating my goods are out of stock, even though their website states low stock, not out of stock but low stock. I paid £7.95 for 2 to 3 working days only to be told it will take a week.

I emailed the company to complain and only got the option to cancel my order, to to resolve the issue like offering a goodwill gesture towards the deliver charge. That would have been good customer service. If you choose to buy from this company please be aware

31 juillet 2023
Avis spontané
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Réponse de Advance Supplies

Thank you for your feedback, we always take feedback on board and strive to do better in the future.

We apologise that the goods were out of stock and this was not advised at the point of order, we did inform you of the situation as soon as we received you order and were aware that the items were not in stock and gave you the ETA of when you would receive the goods.

The £7.95 delivery charge is on all orders under £75 and only shows an estimated delivery time of 2-3 working days, as this is what we anticipate for items that are in stock, but it is not guaranteed. Times are longer if items are not in stock at the time of order. We endeavour to get stock available and out to customers as efficiently as possibly but unfortunately in this case we were unable to get the stock in any sooner than we advised you when we contacted you.

We have processed your full refund and hope you will reconsider us in the future if there are any items we can supply.

Kind Regards
Advance Supplies
Customer Service Team

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