Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

As always with online purchases was initially cautious, but the website and social media platforms all checked out, so went ahead and ordered a pair of Air Jordan 4 Frozen Moments. Ordered on Saturday... Voir plus

Noté 3 sur 5 étoiles

Coats decent. Come with literally no protection, no bag, busted up box so jacket was exposed. Not sure if I’d buy from here again considering that it’s high value items.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent customer service !.. I ordered a jacket which subsequently became unavailable as they were not able to trace in there store .. however , they kept in regular contact & offered similar jacket... Voir plus

Noté 5 sur 5 étoiles

I ordered a pair of shoes that were in the sale over the Christmas break. They were dispatched really quickly arriving the next day. Sadly they didn’t fit and Marc’s comms were fantastic. He confirm... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements

Écrit par l'entreprise

Designer clothing outlet & Luxury personal shopping service.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

135 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Never received the item ordered

5 avril 2026
Avis spontané
Logo de Affluentattire

Réponse de Affluentattire

Hi Peter,

As I have just explained over email, you placed the order with us at 15.19pm & emailed us at 15.28pm saying you have ordered the wrong item and you would like to cancel.

This was over Easter bank holiday weekend. However a note was put on the order to not send out and to cancel on our return to work the following week.

This was actioned immediately. This is the first contact we’ve had with you since that and had you just let us know via email / phone that the refund was yet to appear in your account we would have just followed that up with our payment provider for you.

I am unsure as to why you would leave us a one star review saying you haven’t received the item you paid for. You emailed us instantly after placing the order asking to cancel. So of course we didn’t send it.

Noté 5 sur 5 étoiles

100% AUTHENTICITY APPROVED + 10/10 CUSTOMER SERVICE

Customer service was absolutely amazing. I had an issue with delivery, I understand that it’s out of their hands once it’s sent to the courier, but Marc, the legend, bothered to hand deliver it to me on the weekends when he would have been off. Bear in mind the office and my residence is nowhere near each other. It’s little things like this that really sticks out to me. When the jacket arrived, to be fair I doubted the authenticity because of how rare the jacket was. After going back and forth with Marc, he confirmed the authenticity until I was happy and bothered to chase up my requests, in literal MINUTES, which is unheard of nowadays with pretty much any other business. Things like this is what is needed for businesses to keep loyal customers, and I’ll definitely be adding myself to that list. You’re an absolute star Marc, hope to see this business thrive, many more opportunities and customers to come.

20 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Canada goose jacket

Bought a Canada goose jacket, as most are I was skeptical at first when these new retailers pop up on Facebook but have to say the service was excellent and my jacket arrived within a few days, would definitely buy from these again

17 novembre 2025
Avis spontané
Noté 3 sur 5 étoiles

Communication lacking.

Item arrived on time. However, when I returned it the communication was nonexistent. Didn't acknowledge receipt of item and even questioned whether it had been sent despite it having been sent via Royal mail special delivery and signed for. Response finally came almost two weeks later a few days before refund was obligatory and I had notified intention to recover refund via small claims court unless communication was received.

20 août 2025
Avis spontané
Logo de Affluentattire

Réponse de Affluentattire

Hi Neil,

Thank you for taking the time to leave us a review, we welcome all feedback to help us improve our service moving forward.

We are sorry to hear you feel the communication was below par with regards to your return, however the feedback is slightly contradicting.

You have said our communication was non existent, but have then gone onto say we chased you for an update on it's whereabouts.

Our returns portal is in place to help streamline the process for both our customers & ourselves and to enable there to be a record of the return at any given time. If a tracking number is not uploaded to the portal it does become quite difficult to identify exactly where that return is, hence the reason we reached out for it.

Our returns policy advises your refund will be processed within 14 days of receiving a return back, as was the case with yours, however, in most cases this is usually much quicker.

Never the less, we will take on board the feedback and continue to find ways of improving our service.

Thank you for shopping with us in the first place.

Noté 5 sur 5 étoiles

Moncler pavin jacket

I've been searching online for a moncler jacket for awhile,but didn't want to pay crazy money for one,I came across affluentattire and I've got to say these guys were first class from start to finish,the moncler jacket i received is amazing,and was well packaged and promptly delivered, I will definitely be buying again soon.

30 juillet 2025
Avis spontané
Logo de Affluentattire

Réponse de Affluentattire

Thank you very much or the feedback. We hope you enjoy your new item!

Noté 5 sur 5 étoiles

Very good customer service

Very good customer service. Trainers were with me earlier then expected. Had a issue my end that I messed up on, they were accommodating and sorted out right away. Will be using again 100%

3 juillet 2025
Avis spontané
Logo de Affluentattire

Réponse de Affluentattire

Thank you for taking the time to leave us a review. We very much appreciate it.

Noté 5 sur 5 étoiles

Very happy with my order

Very happy with my order! It arrived in 2 days! Would deffo order of these again and highly recommend them!

10 juin 2025
Avis spontané
Logo de Affluentattire

Réponse de Affluentattire

Thank you for taking the time to leave us a review Sean. We appreciate it!

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