As always with online purchases was initially cautious, but the website and social media platforms all checked out, so went ahead and ordered a pair of Air Jordan 4 Frozen Moments. Ordered on Saturday... Voir plus
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Lisez les avis des autres
Coats decent. Come with literally no protection, no bag, busted up box so jacket was exposed. Not sure if I’d buy from here again considering that it’s high value items.
L'entreprise a répondu
Excellent customer service !.. I ordered a jacket which subsequently became unavailable as they were not able to trace in there store .. however , they kept in regular contact & offered similar jacket... Voir plus
I ordered a pair of shoes that were in the sale over the Christmas break. They were dispatched really quickly arriving the next day. Sadly they didn’t fit and Marc’s comms were fantastic. He confirm... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Designer clothing outlet & Luxury personal shopping service.
Coordonnées de contact
Sopers house, sopers road,, EN6 4RY, Cuffley , Royaume-Uni
- 07493885141
- info@affluentattire.co.uk
- affluentattire.co.uk
4,7
Excellent
135 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Never received the item ordered
5 avril 2026
Avis spontané
Réponse de Affluentattire
Hi Peter,
As I have just explained over email, you placed the order with us at 15.19pm & emailed us at 15.28pm saying you have ordered the wrong item and you would like to cancel.
This was over Easter bank holiday weekend. However a note was put on the order to not send out and to cancel on our return to work the following week.
This was actioned immediately. This is the first contact we’ve had with you since that and had you just let us know via email / phone that the refund was yet to appear in your account we would have just followed that up with our payment provider for you.
I am unsure as to why you would leave us a one star review saying you haven’t received the item you paid for. You emailed us instantly after placing the order asking to cancel. So of course we didn’t send it.
Quick postage no problems at all
Quick postage no problems at all, will most definitely be buying again.
5 février 2026
Avis spontané
100% AUTHENTICITY APPROVED + 10/10 CUSTOMER SERVICE
Customer service was absolutely amazing. I had an issue with delivery, I understand that it’s out of their hands once it’s sent to the courier, but Marc, the legend, bothered to hand deliver it to me on the weekends when he would have been off. Bear in mind the office and my residence is nowhere near each other. It’s little things like this that really sticks out to me. When the jacket arrived, to be fair I doubted the authenticity because of how rare the jacket was. After going back and forth with Marc, he confirmed the authenticity until I was happy and bothered to chase up my requests, in literal MINUTES, which is unheard of nowadays with pretty much any other business. Things like this is what is needed for businesses to keep loyal customers, and I’ll definitely be adding myself to that list. You’re an absolute star Marc, hope to see this business thrive, many more opportunities and customers to come.
20 janvier 2026
Avis spontané
Great company good customer service…
Great company good customer service reasonable priced items just hope they do a fast refund as just returned my item
5 janvier 2026
Avis spontané
My son loved the jumper great price
My son loved the jumper great price
29 décembre 2025
Avis spontané
Canada goose jacket
Bought a Canada goose jacket, as most are I was skeptical at first when these new retailers pop up on Facebook but have to say the service was excellent and my jacket arrived within a few days, would definitely buy from these again
17 novembre 2025
Avis spontané
Excellent communication
Excellent communication, swift delivery and great product.
24 octobre 2025
Avis spontané
Great service as always from Marc and…
Great service as always from Marc and his team. Honestly I would recommend Affluentattire to anyone. Great communication, prompt delivery, great prices.
1 octobre 2025
Avis spontané
Hugo Boss T Shirt bought as a gift
Hugo Boss T Shirt bought as a gift, great quality. Great communication and delivery service.
1 octobre 2025
Avis spontané
Ensured I received my trainers within…
Ensured I received my trainers within 24 hours before my holiday. Top tier service and responsive the whole way. Will be back for sure
25 septembre 2025
Avis spontané
Excellent communication
Excellent communication, swift delivery and great product.
29 août 2025
Avis spontané
Great service with fast delivery👍
Great service with fast delivery👍
Quality range of clothing and trainers
3 septembre 2025
Avis spontané
Communication lacking.
Item arrived on time. However, when I returned it the communication was nonexistent. Didn't acknowledge receipt of item and even questioned whether it had been sent despite it having been sent via Royal mail special delivery and signed for. Response finally came almost two weeks later a few days before refund was obligatory and I had notified intention to recover refund via small claims court unless communication was received.
20 août 2025
Avis spontané
Réponse de Affluentattire
Hi Neil,
Thank you for taking the time to leave us a review, we welcome all feedback to help us improve our service moving forward.
We are sorry to hear you feel the communication was below par with regards to your return, however the feedback is slightly contradicting.
You have said our communication was non existent, but have then gone onto say we chased you for an update on it's whereabouts.
Our returns portal is in place to help streamline the process for both our customers & ourselves and to enable there to be a record of the return at any given time. If a tracking number is not uploaded to the portal it does become quite difficult to identify exactly where that return is, hence the reason we reached out for it.
Our returns policy advises your refund will be processed within 14 days of receiving a return back, as was the case with yours, however, in most cases this is usually much quicker.
Never the less, we will take on board the feedback and continue to find ways of improving our service.
Thank you for shopping with us in the first place.
Excellent product and excellent price…
Excellent product and excellent price always happy when I buy from chance fashion good site for designer clothes
12 août 2025
Avis spontané
Moncler pavin jacket
I've been searching online for a moncler jacket for awhile,but didn't want to pay crazy money for one,I came across affluentattire and I've got to say these guys were first class from start to finish,the moncler jacket i received is amazing,and was well packaged and promptly delivered, I will definitely be buying again soon.
30 juillet 2025
Avis spontané
Réponse de Affluentattire
Thank you very much or the feedback. We hope you enjoy your new item!
So magically great and so perfect and…
So magically great and so perfect and so fast
3 juillet 2025
Avis spontané
Réponse de Affluentattire
Thank you very much for the positive feedback. We are glad to hear of your positive experience.
Very good customer service
Very good customer service. Trainers were with me earlier then expected. Had a issue my end that I messed up on, they were accommodating and sorted out right away. Will be using again 100%
3 juillet 2025
Avis spontané
Réponse de Affluentattire
Thank you for taking the time to leave us a review. We very much appreciate it.
Very happy with my order
Very happy with my order! It arrived in 2 days! Would deffo order of these again and highly recommend them!
10 juin 2025
Avis spontané
Réponse de Affluentattire
Thank you for taking the time to leave us a review Sean. We appreciate it!
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