Our family had to contact Aged Care Decisions over the Easter break for our father/brother. We were blown away by the amount of support offered during this time. Not sure who we spoke to or received e... Voir plus
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Lisez les avis des autres
A good way of sifting through the options and good support from our consultant Gi. The app, however, is glitchy and only things added by Gi save to my shortlist even though there are more options I'd... Voir plus
Called back straight away after inital inquiry. Have not actually been able to view a facility with memory support bed available yet but have started to view facilities in the local area.
The experience I had with Zoe was amazing 🤩 So helpful and caring. Very prompt in getting back to me, literally within 5 minutes from me sending a request for help. The process of finding aged care f... Voir plus
À propos de l'entreprise
- Soins aux personnes âgées
- Service de soins à domicile
- Aide à domicile
- Agence de services d'aide à domicile
- Maison de convalescence
À propos de Aged Care Decisions
Écrit par l'entreprise
Aged Care Decisions is Australia's largest Aged Care & Home Care placement service for families.
We take the stress and running around out of finding aged care and home care options.
We work with you to find aged care providers that best match your loved one's care needs, budget, location and preferences.
Our Services:
Find Aged Care Homes
Find Home Care Providers
Find Respite Care Options
We can help your family by:
- Providing detailed information about how the aged care process works (including how fees work).
- Creating a customised report of aged care options that match the care needs, preferences and budget of the person entering care.
This includes nursing home, respite care or home care availability in their area.
- Assigning a dedicated Placement Specialist to assist you through every step of your aged care journey.
- Organising aged care facility tours on your behalf.
- Coordinating with aged care facility admissions staff on your behalf.
Why do families love Aged Care Decisions?
Aged Care Decisions is a FAST, FREE, INDEPENDENT service that works with families who are looking for aged care options for a loved one.
Our trained Placement Specialists can create a customised list of vacancies within your area, matching the needs and preferences of the person entering residential, respite or home care.
We also assist families to coordinate tours, and work through the paperwork and logistics associated with placing a loved one into aged care.
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Home Care Providers & Aged Care Facilities across Australia.
Home Care Providers & Aged Care Facilities across Australia.
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Coordonnées de contact
4,7
Excellent
9 k avis
A répondu à 98 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
prompt replay
10 avril 2026
The recommendations service and Eliza…
The recommendations service and Eliza was very helpful
17 avril 2026
I was not provided the correct info
I was listened to
The info was incorrect
I spent a further 1 hr 15 min on phone with aged care
I am no further
16 avril 2026
Not contacted promptly and not given…
Not contacted promptly and not given any advice urgently enough
9 avril 2026
100% amazing I've been talking to…
100% amazing I've been talking to Tracey and she has been a godsend. This has made a really heart breaking difficult situation easier. Thank you so much
16 avril 2026
Heidi Slater was great and her…
Heidi Slater was great and her knowledge and information was a relief and took the mystery out of find respite
16 avril 2026
Excellent communication and information provided.
Excellent communication, very informative and empathetic staff, helpful information, extremely prompt response. I have contacted this service in the past and find it wonderful.
15 avril 2026
Prompt service
Prompt service , helped us find a home and always followed up when they said they would . Highly recommend
7 avril 2026
Absolutely brilliant service
Absolutely brilliant service. So knowledgeable and helpful. But most of all considerate and reassuring. Tracey went above and beyond. And so quick !!!
15 avril 2026
A good way of sifting through the…
A good way of sifting through the options and good support from our consultant Gi. The app, however, is glitchy and only things added by Gi save to my shortlist even though there are more options I'd like to save. This is frustrating and makes it harder to follow what's going on.
8 avril 2026
Compassionate Call
Quinine was helpful is seeking a solution for us. I hope that together we can find the right care for Ian.
15 avril 2026
Terrible service
7 avril 2026
very helpful and made sure they had all…
very helpful and made sure they had all the right information to get the best support for what my client needed. super polite, and quick.
14 avril 2026
Called back straight away after inital…
Called back straight away after inital inquiry. Have not actually been able to view a facility with memory support bed available yet but have started to view facilities in the local area.
9 avril 2026
Superior Service
Alexa's assistance, knowledge and empathy was wonderful and comforting.
14 avril 2026
I submitted an online enquiry on Good…
I submitted an online enquiry on Good Friday and I received a phone call on Easter Sunday which lasted 40 mins. The lady on the phone was super easy to talk to and had lots of information that i was after
5 avril 2026
Ready to help me to right direction…
Ready to help me to right direction since I'm neophyte how the system works. The staff is friendly and patient with me.
13 avril 2026
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