First, you required a survey before renewal, but it stated no rush. Then an email was received that we were being canceled. We spent hours researching new insurance and obtained approvals while tryin... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
I hadn't heard of Ahoy and stumbled upon them through a sailing chat room. Their application process was clear and straight forward and they answered any questions I had promptly. Which wasn't t... Voir plus
L'entreprise a répondu
Short wait time on hold. Agent understood my request to add another individual to my policy. I gave him the requested information and he typed it up and sent me an email with the policy change while I... Voir plus
L'entreprise a répondu
I put a call into Ahoy as I was researching insurance companies, and the gentleman I spoke with answered my questions professionally, explaining their position in the marketplace. I felt very comforta... Voir plus
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À propos de l'entreprise
À propos de Ahoy! Insurance
Écrit par l'entreprise
About Ahoy!
Ahoy! is a new breed of boating insurance company that leverages proactive, risk-reducing technology to keep you and your boat on the water stress-free.
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Boat Insurance for Boaters by Boaters
Écrit par l'entreprise
- Leveraging technology and our boating expertise to provide you with the best insurance, coupled with a better and safer experience on the water.
- A boat isn't just another piece of property It’s a lifestyle choice. It’s where you create memories, it’s your escape when you need a little serenity or a place to run to for some excitement. We’re boaters, we get that. Ahoy! is a new boat and yacht insurance company designed by people who understand and care about boating as much as you do. Ahoy! provides innovative recreational boat and yacht insurance that leverages proactive, risk-reducing technology to keep the most exciting aspect of your life stress-free.
Coordonnées de contact
5 Union Square W STE 1400, 10003, New York, Etats-Unis
- 1.855.289.2469
- info@ahoy.insure
- ahoy.insure
Boat Insurance for Boaters by Boaters
4,5
Excellent
295 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 90 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Ahoy! Insurance
Thank you for the review Brian. We are thrilled that you found our user experience to be of high quality. Ahoy!
Réponse de Ahoy! Insurance
Thanks for the review Stephen. Would love to get your feedback about the mobile app. If you are open to providing as such please e-mail us at info@ahoy.insure.
We are also happy you found the service to be good. As boaters it is important to us that we provide professional, boater-centric, value. We are saddened it was challenging to get hold of us. We will investigate and improve.
Ahoy!
I was able to have insurance completed…
I was able to have insurance completed within 10 minutes.
27 juin 2025
Réponse de Ahoy! Insurance
Thanks for the review Sherry. Indeed, pleasant and streamlined user experienced is one of the things we aspire to deliver together with the most boater-centric offering and timely claims settlement. So when a fellow boater feels we are on point all we have to say is... Ahoy!
Very satisfied!!
Working with Gordon made getting insurance easy and understanable, I give him a very high recommendation to work with.
26 juin 2025
Réponse de Ahoy! Insurance
Thanks so much for the review Tim! We conveyed your sentiment to Gordon whom we are very proud and fortunate to be part of our team. Ahoy!
Réponse de Ahoy! Insurance
Thank you Javier. Gordon is indeed GREAT and we conveyed your sentiments to him. Ahoy!
Smoke and mirrors coverage
No phone contact , insurance is renewed without an agent available ! No policy inquiry ability !
25 juin 2025
Réponse de Ahoy! Insurance
Hello. We are saddened to hear this has been your experience. Even though it seems like between May 12th and the renewal date there were several interactions between our FiirstMate team and yourself. What is most important to us is your satisfaction and we are glad you had a discussion with Mark from our team yesterday and that things are settled.
If there is anything else we can be of help with then please reach out to us by phone (1-855-289-2469) or chat Mon-Fri 9am to 8pm EST.
Ahoy!
The agent was very helpful on phone and…
The agent was very helpful on phone and good at his job.
24 juin 2025
Réponse de Ahoy! Insurance
Thank you for the review Kevin. We shared your sentiment with Gordon who assisted you. Ahoy!
Réponse de Ahoy! Insurance
Thank you for the nice review Michael. Ahoy!
I have no Documentation of insurance…
I have no Documentation of insurance and still have not heard a word or received Insurance proof. Still cannot use boat or go fishing.
19 juin 2025
Réponse de Ahoy! Insurance
Dear Tim- thank you for writing us here as we have no records of calls, e-mails or chats coming from you. Our records also show that the policy declaration page and packet were sent to you by e-mail on June 3rd and that the e-mail was delivered. Could you please check your SPAM folder for e-mails coming from firstmate@ahoy.insure?
What is most important for us is to make sure you now have what you need and you can get on the water and fishing ASAP. Our team is going to reach out to you ASAP. Please be on the lookout for calls and texts from Ahoy!. Please also feel free to call us at 1-855-289-2469 Mon-Fri 9am to 8pm EST.
We hope that now things will be settled and are committed to making you a happy boater.
Ahoy!
Great folks to deal with
17 juin 2025
Réponse de Ahoy! Insurance
Thank you for the kind review Mike. Ahoy!
Réponse de Ahoy! Insurance
Thank you for the review Dennis. We informed Vanessa who assisted you of your feedback. Ahoy!
Received a quote but can’t get in touch…
Received a quote but can’t get in touch with ANYONE! Called, text, email. No response at all for 6 days.
9 juin 2025
Avis spontané
Réponse de Ahoy! Insurance
Hello Gina. We regret this was your experience. It is far away from meeting our standards. We would like to remedy this as well as learn from the situation. However, cant find any record under the name Gina Simao. Was the quote under this name? Feel free to e-mail us at info@ahoy.insure with your details and we will for sure follow up in a timely manner. Ahoy!
Réponse de Ahoy! Insurance
Thank you Dennis for the review. Ahoy!
Réponse de Ahoy! Insurance
Thank you for the kind review Hillel. Ahoy!
Réponse de Ahoy! Insurance
Thank you for the review Brian. Ahoy!
I asked for help and they took care of…
I asked for help and they took care of me. Thank you
9 juin 2025
Réponse de Ahoy! Insurance
Thank you for the review Jaime. We informed Gordon, Vanessa, and Mark who assisted you about your sentiment. Ahoy!
Call center guy was great !0
9 juin 2025
Réponse de Ahoy! Insurance
Hello Peter, thank you for the review. Given the five stars we assume that !0=10! :-). Ahoy!
Réponse de Ahoy! Insurance
Thank you for the kind review Arthur. We notified Gordon who assisted you about your positive feedback. Ahoy!
Excellent customer service
Had an issue on the app but calling got it all figured and and signed up w no issues.
8 juin 2025
Réponse de Ahoy! Insurance
We are very happy the issue has been resolved and that you are satisfied Nathaniel. Ahoy!
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