Airbike.uk Avis 

301
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Purchased a 12-speed XG-fitment cassette. Looked fine at first and was cheaper than SRAM, but after only 60–80 miles it started creaking badly. Airbike refused to accept it back and wouldn’t ackn... Voir plus

Noté 5 sur 5 étoiles

Bought a 10spd cassette and a bottom bracket. Both products arrived in good condition and appear well made. No problems installing the cassette and works well with sram drive train. Bottom brac... Voir plus

Noté 5 sur 5 étoiles

I've had various parts from Airbike for both my road bike and my dirtjumper and the quality and value for money has been is outstanding; an easy and affordable way to make meaningful upgrades to your... Voir plus

Noté 5 sur 5 étoiles

Fab company, with their own extensive product range! I ordered an Air Bike SRAM cassette and it turned up on time and considerably cheaper than any other on-line shop out there. Would highly recomme... Voir plus

À propos de l'entreprise

  1. Magasin de vélos
  2. Magasin d'accessoires de vélo
  3. Cyclisme sur route

Écrit par l'entreprise

Who Are We? We are a UK family-run business based in the UK catering specifically to the biking community. Here at Air Bike UK, we provide honest and genuine customer service and we are dedicated to keeping you on the trails longer and in the workshop less by offering affordable drivetrain that performs reliably, no compromise. Air Bike UK: Real photos, real products and real riders. Guaranteed. What We Stand For Like many, we have faced our fair share of adversity forging our story in the depths of the pandemic. As diehard cyclists, during these difficult times, we came to realise that the world just forged ahead at an unrelenting profit-driven pace whilst forgetting about the vulnerable consumer. It seems that bike parts have become more expensive, less durable and ‘disposable’. Do you remember when bike parts were affordable, reliable and built to last? We do too, but it almost seems like a lifetime ago… Not satisfied with current market offerings, we set out on a mission to see if we could develop parts and accessories for modern and classic bikes that would hold true to traditional values - quality, reliability and affordability. Moving forward, we liaised with many of the world’s leading manufacturers to discuss our vision of restoring traditional values in the production of cycling modern componentry. With our partners and through dedicated research and development, we were able to prototype, manufacture and test core componentry in harsh UK conditions. The result? We were able to produce drivetrain that held true to traditional values and was scalable to the point that it could be offered to consumers at a fraction of the price of the “leading manufacturers”. Hail the birth of Air Bike UK, a company which has since evolved and now specialises in sourcing and supplying high quality products to consumers across the globe! Our Mission To develop, build and supply top-quality affordable cycling products to our customers, quickly. Our commitment to offering the best customer service and satisfaction gives our customers an unprecedented 30 day money back guarantee*, whereby we give you an obligation-free 30 day satisfaction period on our goods, or your money back.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

301 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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N'a pas répondu aux avis négatifs

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4,1

Tous les avis

(301)

1 avis reçu au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Quality better than expected

Rear cassette purchases for two project bikes. 9 spd with 11 to 46 teeth, 11 spd with 11 to 42 teeth. Used both since last year ..still good working condition. Initial delivery was prompt. No issues with this seller would recommend and use again in future.

20 juin 2022
Avis spontané
Noté 5 sur 5 étoiles

Brilliant service

Brilliant service, needed replacement rear wheel for my Giant xtc1, ended up buying a pair, new cassette and spacers.
Really helpful with what I needed, great price and service.
Will certainly use again, and recommend with confidence.

15 décembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Air Fork XC36AE

I purchased a set of 140mm Air Fork XC36AE for my ebike and I must say they I great for the money and much better then those coil suntour forks

I definitely recommend these if you have a budget to go by

28 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Love AirBikes stuff

Love AirBikes stuff. Have used a variety of their forks, both suspension and rigid, and they’re great. Wouldn’t hesitate to recommend to others.

28 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Great service

Great service, genuine brake pads at a great price, cassettes also good, been running a 9 speed now in all weather's and still working well

25 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Great service Great Value

Recently bought a 11-46t 11-speed Cassette
I have bought several bike parts from Airbike.UK and have always found the parts great quality and great value. Also the turnaround on orders is very quick...I will be back.

13 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Bought a set of forks & a new cassette…

Bought a set of forks & a new cassette for my girlfriends bike to replace the heavy original Suntour ones on her Specialized Pitch, for the price I think are real value for money, took 1 kg off the bike. Fast delivery & great coms, so very happy.

16 février 2023
Avis spontané
Noté 5 sur 5 étoiles

Air Bike Uk - highly recommend!

Found Air Bike Uk to be an excellent supplier of bike parts.
I’ve bought a few cassettes and chains from them for my various road, commuting and gravel bikes and think their kit is of high quality and very reasonably priced. Really recommend them!

28 mars 2023
Avis spontané
Noté 1 sur 5 étoiles

Cassettes

Bought a 9 speed MTB cassette from Airbike and had a couple of problems. It rusted very easily for a start and caused damage to my steel freehub. Cleaned regularly over the winter. Never had issues like this with Shimano. Fitted tight on the freehub so no wobbling. Seems the steel used to manufacture this is harder than the freehub, causing damage. Worth noting as you may end up needing to buy a new freehub eventually, as I did. Seemed great at the start and took a few months of use to notice.

25 mars 2023
Avis spontané
Logo de Airbike.uk

Réponse de Airbike.uk

Hi Andrew sorry if you've had problems. The salt on the ground over winter can make the cassettes rust quicker if they're not frequently cleaned.

With regards to damage to the freehub, it sounds like the cassette was potentially loose or wobbled? Our 10 and 11 speed cassettes do need spacers so this may have been the issue. If you had a 8/9 then I'm not sure as the cassettes need to be on tight. Naturally a loose cassette will cause damage.

Shame you couldn't have emailed me to discuss as I could have helped. Please feel free to do so

Noté 1 sur 5 étoiles

Utter garbage, don't waste your money

Put a review on the companies website and they have removed it without even bothering to consult me so I will post it on here. Bought a cassette from this company and it has turned out to be an utter piece of junk. Was bought to replace a sram 1 x 11 cassette. Did not fit properly as it was too narrow and wobbled around even though it was as tight as I could fit it on an 11 speed hub. Had to buy a spacer that I should not have had to buy just so that it would fit properly. Noticed that the spacing between cogs was wider at one side and and almost touching each other at the other side. Only noticed this after my chain broke causing me to go backwards whilst descending, this crash caused my rear derailleur to snap in half leading to me having to purchase and fit a new rear derailleur. In the end I have binned this and purchased the original sram cassette which works perfectly.

8 septembre 2022
Avis spontané
Logo de Airbike.uk

Réponse de Airbike.uk

Hi Shane not sure where the original review went as your purchase was over two years ago? but would have happily helped.

All our adverts for 10 and 11 speed cassettes advise you need to buy cassette spacers depending on your hub.

Shimano and SRAM cassettes have lips on the back and have patented these designs. Therefore you need a spacer with ours. This is mentioned in the advert and is a small price to pay for the cost saving.

Sorry you’ve had a bad experience. It’s a shame you didn’t just email us and we could have advised instead of taking the time to write a negative review at 12.17am on a Saturday morning and over two years since the incident.

Please feel free to email and we can still help.

Cheers

Noté 5 sur 5 étoiles

Very good!

Easy to order and had some good savings with their own vouchers. Forks arrived quickly and look very nice, but on the negative side, there was no instructions with them, not even basic settings, so I sent 2 emails to customer services asking if there was any they could send me, but so far no reply, even though the website says they always respond within 48 hrs, so not impressed. After feed back from Airbike, they sent me the manual and suggested I check my spam folder to see if the manual link had gone in there, and I have to say yes it did, so I can only apologise to them and hence I have changed my review to 5 stars!

2 mars 2023
Logo de Airbike.uk

Réponse de Airbike.uk

Hi Ian, you may want to double check your emails. You emailed on the 3rd of March we emailed back the same day 😁

Also for convenience the guides are here; https://www.air-bike.co.uk/user-guides

Many thanks

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