Airthereal Avis 

Very fast, hassle-free and friendly service. Quick delivery and a really good product, which I use all the time.

Ho acquistato un loro prodotto circa 8 mesi fa.

Si guasta, li contatto e in tre giorni mi rimborsano quanto acquistato. A parte la sorpresa del rimborso, sono stato stupito dalla loro celerità nel rispondere e soprattutto dalla professionalità dimostrata. Tanto è vero che ho acquistato un'altro loro prodotto - generatore di ozono.

I had an ozone machine that stopped working and customer service was great, after a bit of problem solving, quickly replaced it.

Support turned the experience around!

Wasn't 100% satisfied with my order, I got in touch and they made it right. Great customer service and product.

I have several Airthereal APH260 air purifiers and they are great. There is a noticeable reduction in dust and any odors are quickly eliminated. These air purifiers are compact and extremely quiet. I usually get 2-3 months of filter life with two large breed dogs. I highly recommend this product.

Ordered an “Open Box” Airthereal MA5000 model from their Facebook Page advertisement. I was nervous about ordering it, so I contacted Customer Service. My emails were promptly answered and I received my order quickly. So pleased that I ordered this, and everything is in working order. Thank you 😊

Airthereal solved our RMA request very efficiently. They asked for pictures to help identify what was broken on our machine, then immediately sent the part we needed to get it working again. Response times were always short, and communication was professional and efficient.

Customer service was very helpful and respectful. They had a replacement unit sent to me almost immediately.

I recently purchased the Revive R800 Lite Electric Kitchen Composter, and it has been a total game-changer for my home.

Previously, I had to collect food scraps every few days and endure the back-breaking labor of digging holes in my backyard to bury them—not to mention the unpleasant odors that would linger while waiting for collection. Since I started using the R800 Lite, those days are over.

Here is why I’m so impressed:

Effortless Convenience: My nightly routine is now incredibly simple. Before heading to bed, I just toss the day’s food scraps into the unit and press start. It handles everything overnight, and my quality of life has noticeably improved now that I no longer have to deal with the manual labor of outdoor composting.

Perfect Capacity: With its 5-liter capacity, it easily manages all of my daily food scraps without any issues.

Odor-Free Kitchen: Thanks to the built-in activated carbon filter, the unit effectively eliminates odors during the composting process. My kitchen stays fresh and clean, even with scraps inside.

Whisper-Quiet Operation: The machine is remarkably quiet, operating at noise levels as low as 50dB. It works diligently on its own throughout the night, and I never hear a thing.

The Revive R800 Lite has truly simplified my chores and made my kitchen a much more pleasant place to be. I highly recommend it to anyone looking to make composting clean, quiet, and effortless!

These sprinklers are GREAT! The sturdy build and range options are miles above the competition, and worth the price for the quality you get. When I had a leak in one of them, they promptly replaced it.

Our water heater stopped working out of the blue one day and I contacted customer support and they were very helpful and gave me options on what could be wrong with it as to why it wasn’t working and sure enough it was as simple as resetting the thermostat and it’s been working ever since!

Super Support, defektes Gerät wurde sofort kostenlos ausgetauscht

I own a pristine lite system. Really have had a great experience. The device stopped working out of the blue. The customer service support was extremely helpful. They got a replacement shipped quickly.

I contacted Airthereal after having an issue with a portable range hood. The customer service was impeccable from start to finish. They were responsive, communicative (updates throughout the entire process), and were focused on resolving the issue with my satisfaction as their top priority. One of the best customer service and product satisfaction experiences I have had in years!

I purchased a sand filter for my above ground pool June 2025. I loved how quiet and powerful the filter was. When I set up my pool for 2026 season the pump stopped working. I contacted customer service and they offered several repair solutions. Sadly non of them worked. They then offered to send a replacement. I happily accepted and it was shipped very quickly. I was able to set up the new pump and it is working perfectly. I am super pleased with the customer service.

We bought the Airthereal MA10K-PRO SMART
WLAN-Ozongenerator in November 2025 and unfortunately after almost 5 month of use the unit stopped working. I was a bit dissapointed as we bought the PRO version hoping it will last at least the 3 years of warranty. I contacted the support team and I was very pleasantly surprised by how quickly I received a response. After receiving some instructions to determine the cause of the defect, we quickly concluded that the device needed to be replaced. Despite the large distance between Germany and the USA, the replacement process was very quick. The support team clearly exceeded my expectations.

Absolutely awesome Customer Service. I was having issues with my Ozone Generator, hit them up for some troubleshooting, worked out all potential issues and then they sent me a new one free of charge.

Highly recommend this company (and the equipment), nothing but good experience so far.

I love my kitchen composter and so do my hydrangeas!
The composter has made it possible to avoid adding food waste to the landfill. Instantly reducing guilt about our footprint on the planet.
I've been using my machine to reduce food waste and coffee grounds since March of 2023.
It's quiet and the carbon filters reduce the smell when cycling. Food waste is reduced to dehydrated plant food.
The grandchildren enjoy being able to see into the machine as it fold and reduces food waste.
From the maintenance perspective, I learned that avoiding overfilling the bucket and attention to cleaning the lip of the composter reduces likelihood of occluding dehydration vents at the lip of the machine. This has been the only issue I've encountered with the machine in 3 years (and I could have prevented problems with routine cleaning).
The rapid response of the service group at Airthereal helped me identify the issue, the air vents covered/closed by dehydrated food waste. A good cleaning resolved all problems.

I had a great experience with this company when my glove/boot heater stopped working. Their customer service was professional, responsive, and easy to deal with from the start. After I explained the issue, they quickly arranged for a replacement unit without any delays or hassle.

It’s refreshing to deal with a company that stands behind its product and handles warranty issues so efficiently. The whole process was smooth and stress-free, and I really appreciated how seriously they took customer satisfaction.

I would definitely recommend them to anyone looking for reliable and excellent customer support.

Not only does Airthereal make great products, their customer service is great too. They honor their warranties and go above and beyond to make sure any issues I’ve have, whether with a product or the website not processing a bundle properly, are resolved throughly and satisfactorily. That’s why I’m a repeat customer, and have purchased products for family members as well. You will make a great choice choosing this company to get your business.