Communication from the start was easy. Ryan was very helpful and the product is perfect for 10 year old who loves Acro. I have gone with for the 4m size so product doubles up as good summer fun (... Voir plus
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Communication from the start was easy. Ryan was very helpful and the product is perfect for 10 year old who loves Acro. I have gone with for the 4m size so product doubles up as good summer fun (... Voir plus
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Communication was great before and after purchase. I couldn't work out how to use the pump correctly and they got back to me so quickly and helped. The product itself is great, exactly what I was look... Voir plus
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AirTraxUK have gone above and beyond with quickly responding to questions and swapping an order when I had accidentally ordered the wrong size. We now have the 3meter Air Track and the small Air Rol... Voir plus
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The air track was easy to order. Arrived relatively quickly and super quick to set up. Really nice air track. My daughter loves it!
L'entreprise a répondu
AirTraXuk is the UK-leading provider of an established online retailer specialising in inflatable training equipment (air tracks, air spots, rollers etc.), targeted at gymnasts, cheerleaders, fitness enthusiasts, etc. It emphasises combining quality (durable materials, safety testing, accessories included) with good value and strong customer support.
Écrit par l'entreprise
We're Always Here To Help!
45 Rectory Farm, WD48HT, Kings Langley , Royaume-Uni
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Réponse de AirTraXuk
Quick delivery, not used yet as xmas presents. Hopefully they will be good for our little gymnasts. Both grand daughters are having one.

Réponse de AirTraXuk
AirTraxUK have gone above and beyond with quickly responding to questions and swapping an order when I had accidentally ordered the wrong size.
We now have the 3meter Air Track and the small Air Roller for my daughter who loved Acro and gymnastics. It’s perfect for practising tumbling and perfecting technique. Her two brothers also have enjoyed it too!

Réponse de AirTraXuk
The company was most helpful, friendly and considerate to deciding which air track was best for my grandson.

Réponse de AirTraXuk
I wasn't sure on what to buy but Ryan was really helpful in finding the best Air Track. It was delivered super quick and the quality was amazing. Will definitely be purchasing more products in the future!

Réponse de AirTraXuk
Bought a 5m for the daughter! Came next day and got used all year so far. Will be getting another this year for inside when it’s cold out.

Réponse de AirTraXuk
Order arrived very quickly and packaged well. My daughter uses this all the time, easy to put and up and take down again, and even fits in the carry case again which is often tricky to do! Comes with a super fast and powerful air pump which has come in handy for other things too. Very happy with our purchase, thank you.

Réponse de AirTraXuk
Wow just Wow!
I ordered a large AirTrax on Saturday evening and it arrived Monday morning! It’s absolutely fabulous my daughter won’t stop using it!
Thanks again.

Réponse de AirTraXuk
Super impressed with my air track, really quick delivery. And was good with any queries about deciding what to buy. Would recommend!!

Réponse de AirTraXuk
We bought our daughter a airtrax for her birthday and for obvious reasons we bought it a good month before her birthday just incase we had to wait for delivery.
When it arrived we never opened it we just wrapped it up ready for her birthday.
When we did open the airtrax on her birthday, we inflated it and it was honestly disgusting. It looks like splats of blood off flies over it, tears on both sides. yellow stains over it. It definitely wasn't new as advertised on the website.
I tried numerous times to get hold of them but there customer service is non existent. I sent them all the photos of the state of it and all they said was I've owned it for over 14 days so it's nothing they can do.
I'd stay well away from this company rubbish product followed by dreadful customer service. I'd give them zero stars if possible.

Réponse de AirTraXuk
Order never arrived, after 10 months, item has still not arrived and item has not been refunded. Lack of communication and care.

Réponse de AirTraXuk
April was really helpful in finding my next air track. I couldn’t decide which size was better and her knowledge really helped with deciding. Great customer service.

Réponse de AirTraXuk
Brilliant product, very sturdy and great value for money, my daughter loves it. I have to say thank you for the fantastic communication with Ryan who was incredibly helpful when I needed this item as a last minute gift. He really couldn’t have been more friendly and professional. Would highly recommend.

Réponse de AirTraXuk
My daughter loves it. Great product and having hours of fun :)

Réponse de AirTraXuk
Speed and efficiency of placing the order and how quickly it was delivered

Réponse de AirTraXuk
Bought a 3M Purple airtrack as a birthday present. Over the moon with the delivery time, they really are as fast as Amazon. Superb product and great quality. Buy from the best!

Réponse de AirTraXuk
My daughter wanted to start gymnastics so after so research I came across Airtrax UK and purchased one of their mats for her birthday. It is a top quality product and has helped her progress and given her the support needed when learning gymnastics.

Réponse de AirTraXuk
I ordered a gymnastics blowup mat from Airtrax UK and couldn’t be happier! The quality is excellent – firm enough for stability but with just the right amount of cushioning for safe landings. Delivery was quick and the customer service team was really helpful when I had a sizing question. My kids use it daily for tumbling and cheer practice, and it’s holding up perfectly. Highly recommend for anyone needing durable, professional-grade mats!

Réponse de AirTraXuk
Do not buy from this company customer service is awful. I bought the mat for my granddaughter birthday.
Didn’t open parcel straight away as it was a present. When the box was opened the mat didn’t have the logo on the mat plus there was a leak as the mat would go down overnight.
Contacted the company who were helpful in the beginning but wouldn’t refund as it was out of their 14 day money back guarantee. Surely if it was a faulty item should be refunded after the 14 days.
Wouldn’t answer my phone calls.
Good job I paid on my credit card as had to get my money back through them.

Réponse de AirTraXuk
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