This company doesn’t care about its customers. They are so rube and could care less. They accuse me of opening a case with PayPal and telling me I could not do any further orders with them. How a minu... Voir plus
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This company doesn’t care about its customers. They are so rube and could care less. They accuse me of opening a case with PayPal and telling me I could not do any further orders with them. How a minu... Voir plus
L'entreprise a répondu
Don't ever buy these extensions their fake and will break if you try to bleach them! 1 I did not buy from you 8 times 2 the only reason I wrote a bad review it's because your hair is bad if it doesn't... Voir plus
L'entreprise a répondu
i do a lot of cosplay and costuming, so hair extensions are a great way for me to change up my look without having to deal with styling wigs or constantly dyeing my hair. I really love these because t... Voir plus
Don’t bother worst quality extensions I’ve ever seen. Sent completely wrong colour so I sent back for a refund months ago with this fraudulent company not refunding me. Don’t waste your money on this... Voir plus
L'entreprise a répondu
High-quality, affordable human hair extensions with free worldwide shipping and 30 to 45 days money back guarantee.
Etats-Unis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I am now downgrading to a one-star. I paid a lot of money to get custom Remy double drawn hair. I wish I could upload images here of The Rat's Nest it became. I took it out of my hair after 2 weeks and of my hairdresser did a test. Definitely not real hair definitely not what I paid for. False advertising. I contacted them on Thursday today is Saturday. I told them I sent them pictures of the garbage that they sold me. I should not have to send this back and pay for return shipping. I paid by PayPal and told them I wanted a refund immediately. Looks like I'm going to have to put in a complaint to get my money back. I would never order any hair from them at all.

Réponse : Airyhair
So far so good I bought a midline color and customized it to fit my sisters perfect color the instal went perfect an she finally was happy with her hair did the first time ever. She feels beautiful. I washed shampoo conditioner and blow dries her hair plus color and iron test. The hair was perfect. No strand issues and it matches her texture perfect. Looking forward to my future working w this brand
I ordered two wig sets with different densities and both arrived today. The packaging is good, the hair so far looks nice, did a hair iron test and found no synthetic hair.
I used to buy from cheap Chinese shops before only to have my hair tangled within just few weeks, so glad that my friend recommended by airy as i am only on my first weft and it is already holding the third month.I t is always tricky to get your hair texture matched when buying hair online but yours are just perfect, please never change.
I'm so glad I've ordered these African extensions. I can style them the same as my own hair, they are extremely versatile, washing them is so easy and I was thrilled to find out you don’t have to do it very often.
Because of certain health condition I was forced to buy a wig and since my friend always buys extensions from this site I went with an 18 inch full lace wig, my biggest problem is that the price seems big/high? i mean it is on all sites i have checked as i did not want to buy from all these chinese cheap places but anyway, it is still a lot. the quality is good, I am wearing a wig daily, no issues with scalp itching or anything, if you need a comfortable wig, I would recommend it.
I want to thank AiryHair customer service for being so helpful and responsive. I had some questions about my order which were promptly answered which is really nice. The order arrived in about five days, so I consider that a big plus. The packaging was good as well. Thanks
I bought a 20 inch wig with a density of 180% and it is gorgeous. The hair is thick, the cap fits perfectly, no issues after washing with the hair itself and overall, really, really happy with the purchase.
The quality is out of this world. I haven't seen textured hair that soft and more importantly, it did not lose texture after washing!
I dobt even want to give them one star. Thay are very rude and unprofessional. There Customer service sucks. I purchased and then get a email telling me my ordered will be canceled if I don't pay more for different shipping. I emailed back with a few questions. None of them got answered. Instead I was told to go eles where and my order got canceled. This is bull****.
UPDATE!! how did I focus you to do anything? Lol is that possible? Your company need to have people that treat other with respect. "Customers first" is how its supposed too be. Your customer service should be one of your top priorities. Instead you tell your customers to purchase elsewhere and that they aren't with your smile. You also said that "my stupid comments isn't gonna effect your 10years Business yet I get a email this moring telling to that I will be allowed to b place a order again only if I remove my bad review. Really? I still haven't even gotten my refund yet.
Update: respectful? I guess you calling me a b**** numerous of times and also making a comment that said " You must be a black bi***" is what you call respectful. Your racist and very rude. Your actually out of control. Please dont give your money to this company!!

Réponse : Airyhair
Just bought double drawn and single drawn hair 18” the double drawn hair was custom made which takes longer but was still shipped within the detailed timeframe, I opted for express shipping which I believe is a must.
Haven’t installed the hair yet, but it feels very soft, I did a burn test it is human hair and not mixed with any fibres or synthetics and it is true to length. I will write another review once installed washed and styled in a few more weeks.
Thank you!
I just love ur hair extensions they make my hair look so beautiful. The micro links I just needed the clip ins now my hair grew out so that being said this is my 4th time ordering from ur site so thanks so much.
Always recieved the hairs, even though sometimes there was a little delay. ( ordering from Ireland)
I love the double drawn hair ( hope I’ll get that again, since there was no option to tick the box this time ( double or single)
It can dry out so maintenance is very important! The size of the tips are great!
I order from them probably every 2nd month, not just for me, for friends and family.
Costumer service is great!
And the reason why I am here : The Price !!!!

Réponse : Airyhair
Very dry and brittle since day one! Shipping took a long time too but that's alright since it's almost custom made. Customer service is top notch! :)
Order #100034484
I'm sorry for the bad review, it's just that I've always struggled to find good extensions.

Réponse : Airyhair
Clip In
The clip in hair I received were perfect. They matched my color and curls. I got the deep curly ones. They gave me volume and look very natural with my own hair. Very soft hair. I would recommend. Gave 4 stars because shipping took a long time, but the end product was worth it.

Réponse : Airyhair
No problems at all with keeping them in, they do not become loose or have problems with detachingIt does take a nice curl and is heat resistant. If you take care of it and avoid too much heat and thermal stressors the hair extensions will stay as beautiful as the first week you put them until you change them; they will usually last 2-3 months before you replace with a new set with minimal maintenance.
Hair appearance is full of bounce and soft. It is deep black with very healthy shine and the texture feels and looks very soft and natural to the touch. And blends beautifully with my own hair. It washes very well with no problems with tangling, I usually shake dry and go.. (and I use the 20 inch extensions,) or I sometimes blow dry and set and it looks truly beautiful this way. It looks amazing really either way.
Oh my.. so I bought my extensions for 230euros which is a lot for what I got!! after one wash they started to shed A LOT!! nothing helped althrough I bought doubble drawn ones;) . After a wash they instantly became dry and CURLY! Even though I ordered straight ones (well, they were straight till I washed) They are huge scammers. I dont know but they probably use chemicals to make hair LOOK perfect, but once you wash them you see the real problems..:)))

Réponse : Airyhair
I want to thank AiryHair customer service for being so helpful and responsive. I had some questions about my order which were promptly answered which is really nice. The order arrived in about five days, so I consider that a big plus. The packaging was good as well. Thanks
I'd give negative stars if I could. I was hoping to be able to post a snapshot of an email I received displaying the extent of unprofessionalism and rudeness shown to customers by Airyhair.com staff. I cannot say about their product, because it was never recieved and apparently is not the company's problem. I've never encountered such unprofessionalism from any other company in my life. They basically stole my money. They generated a tracking number but never shipped my order according to the exceptionally helpful people who work for USPS Customers Care. When I requested a refund they told me they, "had shipped the order, if the order wasn't received, not their problem. Sorry no refund!" Unbelievable. Little advice: Save yourself some money by going someplace else. You dont save money at airyhair.com, you're giving your money away. Reviews on youtube say their product is garbage anyway ;)

Réponse : Airyhair
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