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3,7
16 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Had a budget one before, always slipped all over the place. This one’s base is heavy for real, doesn't move an inch when I use it. Feels much safer to actually shape rings now. Way less frustration than my last cheap set.
Already tossed my old tube because this one didn’t clump after a week. The bristles are thinner than I expected but that probably helps separate lashes way more. Not sticky at all.
already been using it for errands, the stitching on the strap stood out right away when unboxing, barely noticed any loose ends so hoping it holds up
Already finished a batch of rings, base weight actually heavier than expected. The handle moves without wobble, noticeably steadier than a hand pipe bender I had before. No odd noise even after multiple uses.
last week i tried the green one, today switched to purple. both times the threading was actually super easy even for my clumsy hands. got a couple old piercing jewelry that snagged, these never did. you hold it up and the shine pops right away—nothing dull here. tool’s grip is way nicer than those random kits.
Its plastic it can't bend paper. Everything was a lie. Scammers
Réponse : Alaskatag
Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@alaskatag.com . Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
The machine will not work the pin comes out every time you try to bend a spoon
Réponse : Alaskatag
Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your product is not working as expected, and we fully understand how frustrating this must be. Please send your order details and a brief description of the issue to our customer service email address: service@alaskatag.com. Our professional customer service team will look into your case and provide you with assistance within 24 hours. Please give us a chance to address this matter for you; thank you very much.
Réponse : Alaskatag
Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your product is not working as expected, and we fully understand how frustrating this must be. Please send your order details and a brief description of the issue to our customer service email address: service@alaskatag.com. Our professional customer service team will look into your case and provide you with assistance within 24 hours. Please give us a chance to address this matter for you; thank you very much.
The product was really good. The kids loved it!
I thought the ring bending tool was made of some type of steel so it could bend spoon or forks into rings, like it shows it doing. Instead what I got was made of some type of plastic. wont bend the mildest of metals, the block just pushes out of the slot. wasted my money.
Réponse : Alaskatag
Dear valued customer, thank you very much for providing us with your valuable feedback.
We are deeply sorry to learn that you are dissatisfied with the material and quality of the product you purchased. Ensuring that every product meets our quality standards is our responsibility, and clearly, we have failed to meet your expectations this time. We fully understand your disappointment and highly value your experience.
Please send the specific issues and relevant order information to our customer service email address: service@alaskatag.com. Our service team will contact you within 24 hours to verify and address the issue, and provide you with a proper solution.
We sincerely apologize again for this unpleasant shopping experience and thank you for your trust and patience. We look forward to the opportunity to improve our service for you.
Good customer service. They were so pleasant on the email and they showed empathy.
Very good online service and products met my high quality standards.
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