The service department was great in working through a discontinued product and a feasible alternative for my need. The shipping process was good with frequent updates from the Royal Mail.
L'entreprise a répondu
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Lisez les avis des autres
This new Allen ratchet block may be the finest piece of sailing kit we have on the boat now. It works very effectively and actually feels different than other ratchets. Well built and great design... Voir plus
L'entreprise a répondu
Well ordered Store and very detailed geometrical infos, the mobile Experience is at some points a bit tideous. Reply by Allen Brothers Thank you for your comments. If you have any feedback on h... Voir plus
L'entreprise a répondu
Had many difficulties to purchase UK parts due to Brexit. Allen solved this through cooperation between Royal Mail and our country Postal company. VAT and Custom fees are all smoothly processed.
L'entreprise a répondu
À propos de l'entreprise
- Fabricant
- Fournisseur d'accessoires de bateau
- Service de réparation de bateaux
- Ingénieur maritime
- Magasin de voile
Écrit par l'entreprise
Allen Brothers manufacturers performance sailing hardware from it's factory in Essex, UK. Specilaists in producing marine hardware such as blocks, cleats, deck fittings, masts, booms and a variety of other yacht and dinghy fittings. Many of the products produced by Allen Brothers are used by world class boat builders and sailors on high performance racing boats. Sailing Blocks: Allen's core range of blocks are available in 20 to 60mm sheave sizes and feature Allen dynamic bearing technology. Twin rows of stainless steel ball bearings running on a stainless steel axle. The result is minimal friction and a long lasting high performance product. Sailing Cleats: Inventors of the origional aluminium cam cleat. Allen cam cleats are available in two sizes and two materials, ensuring there is a cleat suitable for most appilcations on yacht and dinghies.
Coordonnées de contact
2-4 Hallmark Industrial Estate, CM0 7EH, Southminster, Royaume-Uni
- 01621 774689
- sales@allenbrothers.co.uk
- allenbrothers.co.uk
4,8
Excellent
430 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Very quick next day delivery.
7 juin 2024
Réponse de Allen Brothers (fittings) Ltd
Thank you for your feedback.
Speedy delivery
Ordered and delivered to west coast of Scotland within 24 hours. Amazing service! Credit also to Post Office!
4 juin 2024
Réponse de Allen Brothers (fittings) Ltd
Thank you for your feedback. Happy sailing!
My sailing racing rules poster came…
My sailing racing rules poster came very quickly. Super poster. Just what I need. Good service.
7 juin 2024
Réponse de Allen Brothers (fittings) Ltd
Thank you for the feedback. Enjoy the poster!
The things I ordered were great
The things I ordered were great, and delivered quickly. However, as you sent them Royal Mail signed for, I didn't actually get them until several days after they should have arrived as I wasn't in to sign for them and our postperson comes at different times each day
6 juin 2024
Réponse de Allen Brothers (fittings) Ltd
Thank you for the feedback. We will take the RM signed for into account for future orders.
Réponse de Allen Brothers (fittings) Ltd
Thank you for your feedback. Happy sailing!
Réponse de Allen Brothers (fittings) Ltd
Thank you for the feedback. Happy sailing!
Allen Brothers delivered quality…
Allen Brothers delivered quality products quickly. Royal Mail performed well butthe Finnish Post did not well !
20 mai 2024
Réponse de Allen Brothers (fittings) Ltd
Thank you for your feedback.
Réponse de Allen Brothers (fittings) Ltd
Thank you for your feedback.
Réponse de Allen Brothers (fittings) Ltd
Thank you for the feedback. Happy sailing!
These came highly recommended from a…
These came highly recommended from a Great Lakes sailing veteran. Easy to buy and delivery to the US in a week was easy.
22 mai 2024
Réponse de Allen Brothers (fittings) Ltd
Thank you for your feedback, happy sailing!
Delivered what I was expecting.
Delivered what I was expecting.
Payments of duties was not clear.
8 mai 2024
Réponse de Allen Brothers (fittings) Ltd
Thank you for your feedback.
Fast delivery
the items were shipped immediately but got stuck in German customs, thanks to Brexit …
3 mai 2024
Réponse de Allen Brothers (fittings) Ltd
Thank you for your feedback, and sorry to hear about the customs delay!
Good service
Great service with fast delivery.
I've marked down as my payment failed to go through at first, but the onscreen message wan't clear. I left the website but after not recieving an email order confirmation, went back the following day and noticed the payment status.
It looked to be the payment gateway / service on the web site that was a little antiquated.
No issue though and will definetely use again.
9 mai 2024
Réponse de Allen Brothers (fittings) Ltd
Thank you very much for your valuable feedback. We will investigate the payment failure message and try to improve this if possible. Thanks for your custom and happy sailing!
Great customer service helped me…
Great customer service helped me identify the product I needed.
8 mai 2024
Réponse de Allen Brothers (fittings) Ltd
Thank you for your feedback. Happy sailing!
Blocks were delivered swiftly and are…
Blocks were delivered swiftly and are lightweight and with a high safe working load - great service.
8 mai 2024
Réponse de Allen Brothers (fittings) Ltd
Thank you for the feedback. We're glad you are happy with the products! Happy sailing.
Had to order a main part for my…
Had to order a main part for my daughter racing topper which she broken and the gentleman on the phone made it so easy to sort out the parts and get them to me asap.
1 mai 2024
Réponse de Allen Brothers (fittings) Ltd
Thank you very much for your feedback. Good luck to your Daughter and happy sailing!
Réponse de Allen Brothers (fittings) Ltd
Thank you for your feedback!
Let down by their carriers (Royal Mail)…
Let down by their carriers (Royal Mail) The items are fine, good price, easy to source on the website. But a small value package had a £5 carriage charge - which I can accept as pretty much ok, but not when it takes 7 days to arrive. Sorry guys but give your carriers a kicking.
1 mai 2024
Réponse de Allen Brothers (fittings) Ltd
Thank you for the feedback and sorry to hear the package took so long to be delivered. Unfortunately, most couriers have let us down in one way or another...
Proactive approach when i orderd 2…
Proactive approach when i orderd 2 items on separate orders. Allen put it on one and i saved one freight:-)
16 avril 2024
Réponse de Allen Brothers (fittings) Ltd
Thank you for the feedback, happy sailing!
Réponse de Allen Brothers (fittings) Ltd
Thank you for your feedback. Happy sailing!
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