Avoid this company like the plague. I bought a wardrobe from UK Homely Furniture in Croydon after seeing their website on Facebook. They are completely unreliable and unprofessional. First they wante... Voir plus
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Lisez les avis des autres
I bought the Urban TV Unit from All Homely. It was at a very good price and quick online purchase. I got notifications along the way to let me know where my parcel is. Quick and efficient. The item it... Voir plus
Terrible. Damaged chair arrived v poorly packed, torn cover broken leg a week ago. Sent them an email and they replied saying they would organise a swap no problem. Called their number 26 times over... Voir plus
Amazing, I had ordered a dining table and they came all the way from Manchester just to deliver it! Even though the delivery was free! From Manchester to Scotland in their own company van wasn’t a big... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
All Homely is an online retailer of quality & stylish home furnishings & décor. We offer FREE Delivery on all orders within the UK Mainland
Coordonnées de contact
11 Fletcher Gardens, NN14 4UJ, Thrapston, Royaume-Uni
- 01604 586 937
- support@allhomely.co.uk
- allhomely.co.uk
2,6
Bas
31 avis
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Réponse de All Homely
Thank you for your Review Gina!
Réponse de All Homely
We are happy to hear you are satisfied with your purchase! :)
Speedy delivery and a good quality…
Speedy delivery and a good quality product easy to put together
25 septembre 2023
Réponse de All Homely
Thank you for your recent review Chloe!
Looks good.
Delivered quickly. Good instruction ( I’m one of those people who like flat packs!) fairly easy to put together. Just needed a hand when lifting. Looks good and very inexpensive. Only just got it so can’t say if it lasts but it seems sturdy. .
25 septembre 2023
Great service and prompt delivery
25 septembre 2023
Looks like solid wood
25 septembre 2023
Very good product easy and fast delivery
22 septembre 2023
Very disappointed in the product
Very disappointed in the product. Not eorth the money i paid. Upon telling customer service that their product looked cheap and looked like scrtatches on it , they just brushed it off with thats the way its made statement. No appologies from them and no solution. Very unhappy client.
15 septembre 2023
Réponse de All Homely
We're truly sorry to hear that you're disappointed with your recent purchase and the subsequent customer service you've received. Your feedback is invaluable to us, and we take it very seriously.
We understand that the appearance of the product was not to your liking. To clarify, the 'scratches' you've mentioned are actually a unique aspect of the design. We're sorry if this wasn't clear at the time of purchase. After you reached out, we tried to provide more detailed images to help explain this feature. However, we recognise that we failed to meet your expectations in this instance.
We apologise for any inconvenience you've experienced. We're committed to improving our products and customer service based on the feedback we receive. If you would like to discuss this matter further or explore potential solutions, please don't hesitate to contact us directly at support@allhomely.co.uk.
Thank you for taking the time to share your thoughts, and we hope you'll consider giving us another opportunity to meet your expectations.
Pleased with the quality
It arrived very quickly . Was exactly what I ordered. Quality for the price seems very good. My grandaughter put it together for us and the instructions were quite easy to follow if you followed step by step. Very pleased and have ordered more pieces
18 septembre 2023
Really lovely cupboard
Really lovely cupboard, excellent service, good price, nice sturdy cupboard
10 septembre 2023
Order cancelled due to "stock issues" but company offered to order again at higher price.
Originally ordered two items of furniture. One arrived badly damaged and refund was issued promptly. Decided to order different item and order was accepted / confirmed and the money debited . Then recieved an email saying a refund was issued and order was cancelled due to stock issues( apparently the last item in stock was also damaged ) . However the item is still for sale on website , now at a higher price . Called company and they refused to honour the order but said we could order it at the much higher( approx 40% more ) price if we wanted . Although communication was very prompt and the customer representative apologised I feel this is very poor customer care and the order should have been honoured at the price offered , confirmed and paid . For this reason I wouldnt order again from this company as firstly couldnt guarantee the order would be processed at the agreed price and secondly 2 of 3 items ordered have been " damaged " .
12 octobre 2022
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