I have just moved into my new bungalow at Frampton Gate. It's great design, well built cosy and warm. A big shout out to Roxy who kept me informed on how the build was going every week. Any prob... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementMiddlegate Road, Frampton, PE20 1BZ Boston, Lincolnshire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We had a really positive experience with the site management team at Frampton Gate especially Nick and Paula, which was really important for us as First Time Buyers. Although there were a few snag... Voir plus
L'entreprise a répondu
Friendly and professional staff. Roxy in sales has kept us updated on progress with photos and emails. Nick and Paula have been really friendly and thorough in explaining everything to us and ma... Voir plus
L'entreprise a répondu
Roxy was very welcoming and friendly. She answered every question that we asked and was very knowledgeable about the build of the houses. We visited quite a few of the developers in the area and in co... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Allison Homes has a longstanding reputation built from a good quality of design, high specification and expert craftsmanship. Our homes can be found in great locations. Discover your new home today.
Coordonnées de contact
Middlegate Road, Frampton, PE20 1BZ, Boston, Lincolnshire, Royaume-Uni
- 07483 092040
4,6
Excellent
40 avis
A répondu à 94 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very helpful and friendly staff nothing…
Very helpful and friendly staff nothing to much trouble
19 avril 2026
Avis spontané
Réponse de Allison Homes - Frampton Gate
Hello Marie,
Thank you for your kind feedback! We’re so pleased to hear you found the team helpful and friendly, always happy to go the extra mile.
- Allison Homes team
Really considerate team
Really considerate team. Going out of their way and happy to help. All really friendly.
Mark the Site Manager has been lovely and checking if we need anything. Nick, Paula and Roxy too.
8 avril 2026
Avis spontané
Réponse de Allison Homes - Frampton Gate
Hello Stuart,
Thank you for your lovely feedback! We’re delighted to hear the team have been so considerate, friendly, and happy to help throughout your experience.
It’s great to know Mark, Nick, Paula, and Roxy have all made such a positive impression, we’ll be sure to pass on your kind words to them.
- Allison Homes team
Thanks Allison Homes!
Friendly and professional staff. Roxy in sales has kept us updated on progress with photos and emails.
Nick and Paula have been really friendly and thorough in explaining everything to us and making sure we were happy.
The bungalow is exactly what we were hoping it would be. Great quality home.
7 avril 2026
Avis spontané
Réponse de Allison Homes - Frampton Gate
Hello,
Thank you for your wonderful feedback! We’re delighted to hear you’ve had such a positive experience, from Roxy keeping you updated throughout the build to Nick and Paula ensuring everything was clearly explained and you felt fully supported.
It’s fantastic to know your new bungalow is exactly what you were hoping for and that you’re pleased with the quality of your home. We’ll be sure to pass on your kind words to the team.
- Allison Homes team
We had a really positive experience…
We had a really positive experience with the site management team at Frampton Gate especially Nick and Paula, which was really important for us as First Time Buyers. Although there were a few snags identified after completion, they handled everything quickly and efficiently, even the ones we discovered ourselves. Their responsiveness was impressive. Paula was very kind-hearted and makes conversations feel so light.
Also Roxy at Sales Team , she’s highly knowledgeable but also incredibly friendly and approachable.
They made the whole process feel smooth and stress-free, and their attitude truly stood out. It genuinely felt less like dealing with a company and more like being supported by a family. Highly appreciated.
3 avril 2026
Avis spontané
Réponse de Allison Homes - Frampton Gate
Hello,
Thank you for your wonderful feedback! We’re delighted to hear your experience at Frampton Gate has been so positive, especially as first-time buyers.
It’s fantastic to know Nick and Paula supported you so well, resolving any snags quickly and making the process feel smooth and reassuring. We’re also pleased to hear Roxy made such a great impression with her friendly and knowledgeable approach.
We’ll be sure to share your kind words with the whole team, they’ll be thrilled to hear them.
- Allison Homes team
I have just moved into my new bungalow …
I have just moved into my new bungalow at Frampton Gate. It's great design, well built cosy and warm.
A big shout out to Roxy who kept me informed on how the build was going every week.
Any problem or issues I had was discussed by another two members of the site team Paula and Nick who helped rectify any problems as soon as possible.
Overall I'm very pleased with my purchase of my new bungalow from Allison Homes.
2 avril 2026
Avis spontané
Réponse de Allison Homes - Frampton Gate
Hello Kevin,
Thank you for your lovely review and congratulations on your new bungalow at Frampton Gate! We’re delighted to hear you’re so pleased with the design, build quality, and comfort of your new home.
It’s great to know Roxy kept you well informed throughout the build, and that Paula and Nick were able to support you quickly with any queries or issues. We’ll be sure to pass on your kind words to them all.
- Allison Homes team
Welcoming and friendly.
Roxy was very welcoming and friendly. She answered every question that we asked and was very knowledgeable about the build of the houses. We visited quite a few of the developers in the area and in comparison (apart from one other), the others left me with no interest to buy a house. Thanks Roxy for showing us around the gorgeous houses.
9 mars 2026
Avis spontané
Réponse de Allison Homes - Frampton Gate
Hello Jo
Thank you so much for the amazing feedback! We're thrilled you are still interested in a new home with Allison and we'll be sure to pass on your comments to Roxy.
If you need anything further in your search, please don't hesitate to get in touch
- Allison Homes Team
Frampton Gate
Very happy with advise and information provided by Roxy at Frampton gate. Very professional, very knowledgeable, kind, helpful with questions that we asked.
21 février 2026
Avis spontané
Réponse de Allison Homes - Frampton Gate
Hi Stephen,
Thank you for your kind feedback! We’re delighted to hear Roxy provided helpful, professional, and knowledgeable advice during your visit to Frampton Gate.
We’ll be sure to pass on your lovely comments - they’ll be much appreciated.
- Allison Homes team
rox was very helpful and informative
25 janvier 2026
Avis spontané
Réponse de Allison Homes - Frampton Gate
Hello,
Thank you for your kind feedback! We’re so pleased to hear Roxy was helpful and informative during your visit.
We’ll be sure to pass on your comments - they’ll be much appreciated.
- Allison Homes team
Jackie is always helpful
Jackie is always helpful. She directed me to the mortgage brokers instantly and she is always willing to answer questions.
3 janvier 2026
Avis spontané
Réponse de Allison Homes - Frampton Gate
Hi Tatenda,
Thank you for your feedback! We’re so pleased to hear Jackie has been so helpful, quickly connecting you with our mortgage brokers and always being on hand to answer your questions.
We’ll be sure to pass on your lovely comments!
- Allison Homes team
Recently purchased our first home…
Recently purchased our first home through roxy at frampton Gate, she has been excellent all the way from start to finish, helped us through the whole process even when we were clueless lol, highly recommend!
12 décembre 2025
Avis spontané
Réponse de Allison Homes - Frampton Gate
Hi Charlie,
Thank you for your lovely review and congratulations on your first home! We’re delighted to hear Roxy supported you so well throughout the process and helped make everything feel clear and manageable along the way.
We’ll be sure to pass on your kind words - she’ll be thrilled to know she made such a positive difference.
- Allison Homes team
We will be reserving a plot! Thanks Jackie
We will be reserving a plot with Allison Homes all thanks to Jackie and her wonderful service! Despite me having a long list of boxes to tick for my perfect first home, Jackie went above and beyond to make it doable for me and my partner! We couldn’t be more grateful to be working with her to purchase our first home!
29 novembre 2025
Avis spontané
Réponse de Allison Homes - Frampton Gate
Hello Shayla,
Thank you for your review! We’re delighted to hear Jackie has made such a positive difference in your journey to finding your first home. It’s wonderful to know she went above and beyond to help you meet all your requirements and feel confident in reserving your plot.
We’ll be sure to share your lovely feedback with her - she’ll be thrilled to know how much her support means to you both.
- Allison Homes team
Smooth sailing throughout
Smooth sailing throughout, kept me up to date with everything, the aftercare lady Paula was a superstar and dealt with any issues I had upon moving in very quickly!
Highly recommend, thank you
6 octobre 2025
Avis spontané
Réponse de Allison Homes - Frampton Gate
Hello Casey,
Thank you for your fantastic review! We’re delighted to hear your experience was smooth from start to finish and that Paula’s quick, helpful support made all the difference after you moved in.
We’ll be sure to share your lovely feedback with her - she’ll be so pleased!
- Connor
Amazing experience buying a home with…
Amazing experience buying a home with Allison homes at Frampton Gate. Paula who liased with me whilst settling in was great, even calling me in the evening after work hours to check everything and ask if I had any concerns. The essential maintenance kit handed over is a nice added extra and very unexpected.
7 octobre 2025
Avis spontané
Réponse de Allison Homes - Frampton Gate
Hello Sarah,
Thank you for your lovely review! We’re so pleased to hear your experience buying at Frampton Gate was such a positive one, and that Paula’s care and dedication helped make settling in so smooth.
It’s great to know you appreciated the maintenance kit too - a small touch to help you feel right at home. We’ll be sure to pass on your kind words to Paula.
Wishing you every happiness in your new home!
- Connor
A warm welcome
A warm welcome from the staff. Very informative. Looked after my needs. Helped to sort out problems I had encountered while trying to purchase a property.
25 septembre 2025
Avis spontané
Réponse de Allison Homes - Frampton Gate
Hello Kevin,
Thank you for your kind feedback! We’re so pleased to hear the team made you feel welcome, provided clear information, and supported you through the challenges of your purchase.
- Connor
Buying my first home at the Frampton…
Buying my first home at the Frampton gate site has been such a great experience. Jackie Anderson was an amazing throughout and made me feel so welcomed.
20 septembre 2025
Avis spontané
Réponse de Allison Homes - Frampton Gate
Hello Jordan,
Thank you for your lovely review! We’re delighted to hear your first home-buying experience at Frampton Gate has been so positive, and that Jackie made you feel so welcome and supported throughout.
We’ll be sure to pass on your kind words - she’ll be thrilled!
- Connor
Frampton Gate
The lady Val who assisted us at Frampton Gate was lovely, polite and helpful. Unfortunately they didn’t have a house on that site that suited our needs but the quality of the houses built is amazing.
25 août 2025
Avis spontané
Réponse de Allison Homes - Frampton Gate
Hi Claire,
Thank you for your kind feedback! We’re so pleased to hear Val made such a positive impression during your visit to Frampton Gate, and that you were impressed with the quality of our homes.
We hope to welcome you back to another Allison Homes development that’s just right for you.
- Connor
Val has been amazing and super helpful…
Val has been amazing and super helpful through the stressful process of home selection. I cannot rate her input any higher.
25 août 2025
Avis spontané
Réponse de Allison Homes - Frampton Gate
Hello,
Thank you for your kind review! We’re so pleased to hear Val has been such a great support throughout your home-buying journey and made the process feel easier for you.
We’ll be sure to share your lovely feedback with her - she’ll be delighted!
- Connor
Poor follow up service from “Customer…
Poor follow up service from “Customer Experience Coordinator” the titles that staff are given are not reflected in the work done. After a major replacement part of new home has been fitted we have been left waiting 2 weeks for the follow up works to be done, no updates, no communication, nothing, poor service. Three and half months in a new home and not one week where a repair has needed doing or waiting for a repair! very little “coordination” happening.
28 juillet 2025
Avis spontané
Réponse de Allison Homes - Frampton Gate
Dear Lorraine,
Thank you for taking the time to share your feedback, and we're truly sorry to hear about your experience so far.
We understand how frustrating ongoing issues and a lack of communication can be – especially in your new home – and we apologise that our service hasn’t met your expectations. This isn’t the standard we aim to deliver, and we take your concerns seriously.
We understand an Allison Homes representative has already reached out and been in contact to resolve the issue. If you need anything else please contact customerexperience@allison-homes.com, a member of the team will get back to you as soon as possible with an update.
Thank you again for raising this – we appreciate your patience and the opportunity to put things right.
Kinds regards,
Allison Homes team
Appalling lack of knowledge!
Appalling lack of knowledge!
A friend and I visited the Frampton development yesterday with an appointment and interest in a 2 bedroom bungalow. Val greeted us with a complete lack of knowledge for the site and couldn’t show us the layout of the bungalows or a show home as not one single foundation or brick has been laid for these, instead we were shown a 3 bedroom semi detached house! This is not what we came for and whilst I understand a need to see the specification and workmanship the layout of both properties would be completely different! After asking for a price list we were told she only had one price available for one bungalow when they’re are 4 different specs! No knowledge of when construction would start on the bungalows, no knowledge of completion dates, no knowledge of interior finish, garden sizes, the list goes on! All we were told is “we sell off plan”!….thankfully we had other developments to view in the Lincolnshire area or a 3 hour road trip from Essex would have been a waste of time!
6 juillet 2025
Avis spontané
Réponse de Allison Homes - Frampton Gate
Hello Sarah,
Thank you for taking the time to share your experience. We’re truly sorry to hear that your visit to our Frampton development did not meet your expectations, and we completely understand how disappointing and frustrating this must have been.
We aim to provide clear, knowledgeable guidance to everyone who visits us, and it’s clear in this instance we fell short. At the time of your visit, the bungalows were still in the early stages of planning and being sold off-plan, which unfortunately meant we couldn’t yet show you a physical example or provide full details on every aspect. However, we absolutely appreciate that more clarity around the layouts, specifications, and timelines should have been given to help you make an informed decision.
The normal Sales Executive was off ill at that time, so we had someone new to the site covering.
Your feedback has been shared with the team so we can ensure more comprehensive information is available and that visitors receive the best possible experience - even at these early stages of construction.
If you’d like, we’d be happy to arrange a follow-up call or meeting with a member of our team to talk you through the bungalow plans, available specifications, and expected timelines in more detail. Please don’t hesitate to reach out if you’d like us to arrange this.
Thank you again for letting us know about your experience – it is extremely valuable and helps us improve.
Kind regards,
The Allison Homes Team
We met jackie for the advice
We met jackie for the advice . Jackie was given us a very good positive approach. We were so happy with her dealings. Much appreciated on her customer service. We really satisfied.. We are looking forward to meet the team again in future. Thanks alot
21 juin 2025
Avis spontané
Réponse de Allison Homes - Frampton Gate
Hello,
Thank you so much for your lovely feedback! We're thrilled to hear that Jackie provided such a positive and helpful experience. It's great to know her friendly and professional approach made such a strong impression. We’ll be sure to pass on your kind words to her. We look forward to welcoming you back again in the future!
- Connor
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.