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Allsecurityequipment Avis 395

TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Perfect replacement for my LiftMaster 12V battery garage door opener! The old battery was triggering the 'replace battery' beep, and this one fixed it instantly. Installation took less than 5 minutes—... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

As always, shopping at AllSecurity is a breeze. Nice easy to use website. Great shopping experience. Thanks again, North Georgia Fence Company.

L'entreprise a répondu

Noté 4 sur 5 étoiles

I found a way to track it, but it is a bit confusing. I would like the estimated delivery date either emailed to directly or on the order itself. Just so I don't have to jump through hoops to get an... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

You charged me $279 dollars for freight shipping for an $81 part are you insane? And you didn't show me shipping costs before i ordered. after i logged in to shop it auto confirmed the order. thats a... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'équipement de sécurité
  2. Magasin de matériel pour clôtures
  3. Grossiste en équipement de garage
  4. Magasin d'accessoires hardware

Écrit par l'entreprise

All Security Equipment is a leading international wholesale security equipment store and supplier of security solutions. We provide top-quality parking equipment, gate operators, magnetic locks, door access control, gate access control, security systems supplies, and accessories. We're your one-stop-shop for all security equipment, access control equipment, and automatic gate openers, offering first-class customer service and competitive wholesale pricing. We are proud members of the AFA American Fence Association and the SIA Security Industry Association.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

395 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles
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Réponse de Allsecurityequipment

We really appreciate your feedback! It’s great to hear that our team’s courtesy and commitment to great service stood out during your experience. Thanks for choosing us, we’re always here when you need us!

Noté 5 sur 5 étoiles

Timely delivery and a wellmade product.

Timely delivery and a wellmade product.

2 octobre 2025
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Réponse de Allsecurityequipment

Thank you for your kind review! We’re so glad to hear that your order arrived on time and that you’re pleased with the quality of the product. At All Security Equipment, we’re committed to offering durable, reliable products backed by dependable service. We truly appreciate your support and look forward to serving you again!

Noté 1 sur 5 étoiles

I paid for 2nd day air.Yes I know 24-48…

I paid for 2nd day air.Yes I know 24-48 hour disclamer. I still have not recieved my product it has been 3 weeks. I have called and e-mail for 2.5 weeks to see where my product that has been paid for (fast to take the monies out) was. I had to say compisate me backand all they did was $10. YEP I lost a job because of time line. VERY BAD WILL NOT USE AGAIN

3 octobre 2025
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Réponse de Allsecurityequipment

Thank you for taking the time to share your experience. We sincerely apologize for the delay and the inconvenience this caused you. Occasionally, certain products go out of stock or face shipping delays from the manufacturer, which can unfortunately extend delivery times beyond what’s expected. We’re reviewing this situation closely, thank you for your patience and for giving us the opportunity to make things right, we truly value your feedback.

Noté 1 sur 5 étoiles

Paid for 2nd day air never got a email…

Paid for 2nd day air never got a email or call that it was not in stock.Will not recommend them to anyone due to the person I spoke with said he would let his supervisor know never heard anything back till today that my order is being sent not a good way to do business 🤬🤬

3 octobre 2025
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Réponse de Allsecurityequipment

Thank you for sharing your feedback. We’re truly sorry for the delay and any inconvenience it caused. The item you ordered is a popular products and briefly went out of stock. As soon as it arrived back in our warehouse, we shipped it out to ensure you received it as quickly as possible. Our team stayed in touch throughout the process, and we understand how important timely communication is. We appreciate your patience and the opportunity to make things right.

Noté 5 sur 5 étoiles

User Friendly!

User Friendly!
Website was easy to use.

2 octobre 2025
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Réponse de Allsecurityequipment

Thank you for the review! We’re so glad to hear you found our website user-friendly and easy to navigate. At All Security Equipment, we’re committed to making the shopping experience simple, fast, and reliable for every customer.

Noté 5 sur 5 étoiles
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Réponse de Allsecurityequipment

We appreciate your review! It’s great to know that your order experience was fast and smooth. Providing quick shipping and reliable service is always our goal—thanks for choosing All Security Equipment!

Noté 2 sur 5 étoiles

Tracking is Glitchy

Tracking system is not helpful. Tracking through the 'shop' app is a nightmare as it is glitchy and doesn't update. When checking out product, it advertises 'fast' shipping however it is not. Spoken with people and they have all been helpful, however the tracking system is faulty and needs to be improved.

1 octobre 2025
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Réponse de Allsecurityequipment

Thank you for your review. We’re happy to know our staff provided helpful service, but we regret that the tracking system fell short of expectations. Your feedback helps us get better, and we truly appreciate your business.

Noté 1 sur 5 étoiles

I will never use this company again!

This whole order process has been a headache. I never received any tracking numbers for my shipment. I contacted support multiple times and was always told they would get back to me, but I finally got a message from them today that the shipment was in route. They provided a tracking number. I clicked on that tracking number and it says the shipment was canceled. I will never buy from this company again!

Thank you for responding to my review, but as of this morning, I have still not received my order or a tracking number. Customer Service has not responded when I let them know the tracking I received showed the shipment was cancelled. So while your commitment to improving customer service is great, when will I receive my order, or refund for my order?

I will not revise my rating on this review, until this is made right.

30 septembre 2025
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Réponse de Allsecurityequipment

Thank you for sharing your feedback. We understand how frustrating this situation must have been, and we apologize for the confusion around your shipment updates. Our policy is to always provide tracking numbers as soon as shipments are on their way, and we regret that the process felt unclear in this instance. We’re taking your feedback seriously and using it to improve communication with our customers. Thank you for bringing this to our attention, we remain committed to providing reliable service and support.

Noté 4 sur 5 étoiles

Item was described in sufficient detail…

Item was described in sufficient detail that ensured that I was ordering the correct part. The shipping cost seemed to be higher that expected.

28 septembre 2025
Avis spontané
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Réponse de Allsecurityequipment

Thank you for your review! We’re glad the detailed description made it easy to find the right part and we appreciate your feedback on shipping. At All Security Equipment, we’re committed to accuracy, quality, and great service.

Noté 3 sur 5 étoiles

Very user UNfriendly

No eta on delivery when I was trying to decide if I needed 2day or ground shipping.
Your site kept freezing up on me.
An item was left off my order but instead of being able to edit the order and just add the missing item, I had to go back and redo and add the whole order again - which means I also had to go into the cart and individually delete the 4 items in the 1st order attempt.
You won't give me tracking info unless I download an app?! Seriously?!!!
I hope the delivery process is better than the order process.

18 septembre 2025
Avis spontané
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Réponse de Allsecurityequipment

Thank you for taking the time to share your experience. We regret that your order process didn’t feel user-friendly and want to clarify that tracking information is always provided by email without the need for an app. Still, your feedback is very valuable to us, and we’ll use it to improve the shopping experience for future customers. We’re glad you chose All Security Equipment and look forward to showing you the better side of our service with your delivery.

Noté 5 sur 5 étoiles

How good you are.

The prompt service and your staff professionalism is incredible, especially Agostina who answered all technical questions and immediately mailed ordered product.

17 septembre 2025
Avis spontané
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Réponse de Allsecurityequipment

We truly appreciate your kind words! It’s wonderful to hear that Agostina and our team were able to make the process smooth and provide you with detailed support. Thank you for choosing All Security Equipment!

Noté 5 sur 5 étoiles

First time using All Security Equipment

Had a great experience the first time with them. Was fast shipping, item as described, works great. Look forward to doing a lot of business with this company.

8 septembre 2025
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Réponse de Allsecurityequipment

Thank you for sharing your first experience with us! We’re so glad to hear that everything is working great. At All Security Equipment, we work hard to provide quality products with fast, reliable service, and we’re excited to continue earning your business.

Noté 5 sur 5 étoiles

Everything was great I ordered my part…

Everything was great I ordered my part real easy shipping was easy and I’m just waiting for it to come in. Everybody was very knowledgeable.

8 septembre 2025
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Réponse de Allsecurityequipment

Thank you for your kind review! We’re happy to hear that ordering was simple, shipping was smooth, and that our knowledgeable team could assist you. At All Security Equipment, we’re committed to making the process easy from start to finish.

Noté 5 sur 5 étoiles

Needed a new ape encoder

Needed a new ape encoder. Was in stock and had within two business days regular shipping. Prices comparable to wholesale. Bought items in the past as needed.

5 septembre 2025
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Réponse de Allsecurityequipment

We appreciate your kind words! Fast shipping, reliable inventory, and competitive pricing are what we strive for, and we’re happy to know you’ve had that experience with us. Thanks for choosing All Security Equipment again!

Noté 5 sur 5 étoiles

Great customer service

Great customer service

3 septembre 2025
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Réponse de Allsecurityequipment

We really appreciate your kind words! Our team works hard to make sure every customer feels supported, and it’s wonderful to hear that reflected in your experience. Thanks for choosing All Security Equipment—we’re always here when you need us!

Noté 1 sur 5 étoiles

I still can get a gate technician to…

I still can get a gate technician to install the equipment

3 septembre 2025
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Réponse de Allsecurityequipment

Thank you for your review! While we don’t offer installation services directly, we want to make sure you get the right help for your project. We recommend visiting our Find a Pro map (link located in the footer of our website), where you can search for a qualified installer in your area. We hope this helps you get your equipment up and running smoothly!

Noté 3 sur 5 étoiles

Still waiting

Still waiting, Have not received key pad yet.

3 septembre 2025
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Réponse de Allsecurityequipment

Hello, thank you for your feedback. According to our records, your keypad has already been delivered. If you haven’t received it yet or have any questions about the delivery, please don’t hesitate to reach out to our team, we’ll be glad to assist right away. Your satisfaction is very important to us.

Noté 5 sur 5 étoiles

Parts ordering was easy

Parts ordering was easy. Actually needed a different part and called and canceled and that went well. Also. Wasn't very happy not to get technical assistance. Apparently because I am a homeowner, not a technician.

8 septembre 2025
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Réponse de Allsecurityequipment

Thank you for your feedback! We’re glad to hear your parts ordering and cancellation process went smoothly. We also appreciate your comments about technical assistance, our team is always happy to help answer technical questions, whether you’re a homeowner or a technician. We want every customer to feel supported, and we’ll continue working hard to deliver excellent service.

Noté 5 sur 5 étoiles

Service beyond expectation

These guys are so prompt with sending out our orders, they are so on the ball, we always count on their service and rely on them with all our gate operator needs.

3 septembre 2025
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Réponse de Allsecurityequipment

Thank you for your wonderful feedback! We’re thrilled to know that our prompt service and dependable shipping make a difference for your business. At All Security Equipment, we work hard to ensure our customers can always count on us for their security equipment needs. We appreciate your trust and look forward to continuing to support you!

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