Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Delivery took many weeks, from Dennark? Did not arrive in time for Christmas. Return/exchange policy is bogus. None of either. Ordered a jacket at 'regular size' but it was too small. Communica... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Absolutely HORRIBLE product - didn't look anything like the photos on the website. Cheap plastic materials for a $72 boot that looked like leather in the pictures. Customer support is a joke - they o... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Wrote earlier 1 star review saying fabric was not stated cotton, very polyester feel. Website implies it's based in England, but when I tried to return found out it's in China. They gave me two choi... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Ordered jacket on December 31 finely arrived on January 16. Quality of "down filled' jacket is definitely not filled with down feathers it not even like the one in the photo This jacket is a Doll... Voir plus

1,8

Bas

TrustScore 2 sur 5

188 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 73 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Bestilte en skjorte i juli 2025 sendte den retur nu tilbage

Bestilte en skjorte i juli 2025, modtog den fra kina, den var alt for lille og kort.. jeg betalte porto kr. 100 og sendte den retur. Nu i dag var min returnering landet retur i min postkasse??? Efter den har været en tur i Kina - modtager adressen var tapet over.
Det er godt nok helt vildt 7 mdr.efter 🤔
21.3.26 - Har skrevet mail til Alma-Hansen support 20.3.26 for at få mine penge tilbage. Har lige modtaget besked om at mailadresse ikke findes/virker🤔🤔 - Det er ikke godt 🤔.

19 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

I placed an order for the first time

I placed an order for the first time, Jan. 16, of 2026 for 2 items. The reviews here were pretty bad, so when I emailed their customer support? I gave fair warning to receive (from China no doubt) these items by mid-February 2026, almost 6 weeks. Ample time. ONE just arrived today, 3/7/26. In the meantime? I emailed customer support TWICE. NO response. The one item is cheap beyond cheaply made and I will give it away. I fear for the next delivery but a word to the wise: AVOID this particular company and their products. Below par in every respect. -Yet their website looks like a quality one? DON'T be fooled.

7 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Ordered a coat

Ordered a coat, shipped from a us location, coat was way too small. When I requested a return I was told it had to ship to China!!! Then I was advised a 30% refund if I didn’t return the coat. After 14 emails still no refund!!! They do not honor their policies.

5 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Scam

Scam! Ordered a gray overcoat and received a gray fitted sheet, and have no clue of the company’s card left in the delivery package.

12 février 2026
Avis spontané
Noté 1 sur 5 étoiles

SCAMMERS!!

SCAMMERS!!! THIEVES!! If I could give it a zero rating, I would!! Received one part of my order and could not believe how poor the quality was. Then received the rest of the order two months later after multiple attempts to get my money back, then they kill time waiting weeks in between to reply and want to offer a credit for more poorly made items instead of refunding me! Now their phone number and email has changed—shocker!

24 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Do not purchase from this website

Do not purchase from this website. Bought an item. When I received it, it looked NOTHING LIKE what was pictured on line. They will not send instructions on how to return the item. NO INSTRUCTIONS in the package either. Phone number is “no longer in service”. Do not get fooled. They are not a legitimate business!! BEWARE!,

27 janvier 2026
Avis spontané
Noté 3 sur 5 étoiles

I’m awaiting for a down parka coat…

I’m awaiting for a down parka coat purchased on January 31st 2026 and the shipping/ delivery has not made at the right time. I need further information pertaining my order if you be kind to respond to this message will be greatly appreciated

31 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

DO NOT PURCHASE FROM THIS COMPANY!

DO NOT PURCHASE FROM THIS COMPANY!! I wish I would have read the reviews before purchasing. I ordered a jacket in my normal size it is too small and have contacted the customer service department to start a return and the email address comes back undeliverable!!! I have tried multiple times to get a return approval and no response. I just lost $120 I will report to the Better Business Bureau it is a TOTAL SCAM

22 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Don't buy from them!

It took forever to receive my order and then it stank of cigarettes and was not quite what I expected the quality to be. I requested a return and refund 4 times, and got no respond from them! I am really disappointed with everything about this store and their awful service! Don't buy from them!

28 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

This place is a scam

This place is a scam
The email is non deliverable
I want to return these cheaply made sneakers.....i filled out the form and no reply

25 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

I have had place my order since…

I have had place my order since December 18 and I haven’t received my package yet. Still waiting. The worst website to buy and the worst customer service. Has no way that you can resolve the problem. I would not recommend anyone to buy from this company. Any question you can send me a USA number and I will contact you.

23 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

On January 10th we ordered 2 oversized…

On January 10th we ordered 2 oversized white sweatshirts. They sent a email that they had been shipped. They have charged our credit card and have not issued a refund. A few days later we got a email that they were out of stock. We wanted a full refund and sent an email. It came back that their email was not working. They have not got back with us, or responded back to us. Terrible customer service.

10 janvier 2026
Avis spontané

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