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Réponse de Al Muqadas Travel Uk

Il y a un jour

Dear Hassan Ali,

Thank you so much for your wonderful 5-star review. We are truly delighted to hear that you had a smooth and memorable Umrah journey with us.

It means a lot to know that you were satisfied with the hotels, visa processing, transportation, and our guidance throughout your pilgrimage. Providing a comfortable and stress-free Umrah experience is always our top priority.

May Allah (SWT) accept your Umrah, grant you countless blessings, and invite you back again soon. Thank you for choosing us and for trusting us with your sacred journey.

JazakAllahu Khair and we look forward to serving you again. 🤲🌹

Réponse de Al Muqadas Travel Uk

22 juil. 2026

We are sorry that you were disappointed with your experience.

We would like to clarify that your refund has already been processed. Although we had not yet received the refund from the airline, we chose to issue your full refund from our own company funds to ensure you received your money as quickly as possible, rather than asking you to wait for the airline's processing time.

Your refund was completed within one day, demonstrating our commitment to resolving the matter promptly and providing the best possible customer service.

For complete transparency, we will also attach the refund receipt, which was already sent to you previously, as confirmation that the refund has been successfully processed.

We understand that flight cancellations can be frustrating, and we appreciate your patience throughout the process. We respectfully ask that you update your review to reflect that your refund has now been successfully processed.

Refund Reference : 639177
Payment Amount : 599GBP
Recipient Name : Aminat Yusuf
Received by Recipient's Bank : 19th Jul 2026 , 17:06PM

Thank you, and we wish you all the best for your future travels.

Réponse de Al Muqadas Travel Uk

Actualisé il y a un jour

Dear Mahanur,

Thank you so much for your wonderful 5-star review and for recommending Al Muqadas Travel.

We are delighted to hear that you found our team helpful and responsive throughout your journey. Providing excellent service and ensuring all our customers' questions and concerns are addressed is always our top priority.

Your kind words and recommendation mean a great deal to us and motivate our team to continue delivering the highest level of service.

We look forward to assisting you with your future travels. May Allah bless you and accept your Umrah.

Kind regards,
Al Muqadas Travel Team

Réponse de Al Muqadas Travel Uk

Actualisé il y a un jour

Dear Abdullah,

Thank you so much for your wonderful 5-star review. We truly appreciate you taking the time to share your experience.

We're delighted to hear that you had a smooth journey and that our team was able to meet your expectations. A special thank you for mentioning Ayesha—she will be pleased to know her support and dedication made a positive difference throughout your journey.

It was our pleasure to assist you, and we look forward to serving you again in the future. May Allah accept your Umrah and bless you with many more opportunities to visit the Holy Lands.

Kind regards,
Al Muqadas Travel Team

Réponse de Al Muqadas Travel Uk

Actualisé il y a un jour

Dear Kaisar,

Thank you for your wonderful 5-star review. We're delighted to hear that Talha provided you with fast, reliable service and that everything was confirmed smoothly.

Your trust and kind words mean a lot to us. We look forward to serving you again soon, In Sha Allah.

Kind regards,
Al Muqadas Travel Team

Réponse de Al Muqadas Travel Uk

Actualisé il y a un jour

Dear Haider,

Thank you for your kind review and recommendation. We're delighted to hear that Ayesha made your experience smooth and hassle-free. Your support means a lot to us, and we look forward to serving you again.

Kind regards,
Al Muqadas Travel

Réponse de Al Muqadas Travel Uk

Actualisé il y a un jour

Dear Ali,

Thank you for your wonderful review. We are truly grateful that you chose us for your first Umrah journey. We're delighted to hear that Aiza was able to support you throughout the process and ensure everything went smoothly.

Your kind words and heartfelt prayers mean a great deal to our team. We look forward to serving you and your family again in the future, In Sha Allah.

Kind regards,
Al Muqadas Travel

Réponse de Al Muqadas Travel Uk

Il y a un jour

Dear Akar Qadr,

Thank you for your wonderful review. We are truly grateful that you chose us for your first Umrah journey. We're delighted to hear that Aiza was able to support you throughout the process and ensure everything went smoothly.

Your kind words and heartfelt prayers mean a great deal to our team. We look forward to serving you and your family again in the future, In Sha Allah.

Kind regards,
Al Muqadas Travel

Réponse de Al Muqadas Travel Uk

Il y a un jour

Dear Talha,

Thank you for your wonderful 5-star review. We’re delighted to hear that you had a great experience with Al Muqadas Travel and that everything went smoothly and on time.


Your kind words and trust mean a great deal to us. We look forward to serving you again for your future travels, In Sha Allah.

Kind regards,
Al Muqadas Travel