almuslimtravel.co.uk Avis 

275
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Al Muslim travels processed my mum umrah from the Uk. As she is a Nigerian passport holder with UK visit visa, I thought it would be a challenge. However, With the help of Mariam Ali, she was able to... Voir plus

Noté 5 sur 5 étoiles

I was booked umrah package from al muslim travel it is a great experience with them very professional staff Ms Mariam Ali she managed all the things she is very friendly and very helpful.Thanks to her... Voir plus

Noté 5 sur 5 étoiles

Brother Muhammad Asif was very patient in sourcing the right Umrah package, he provided various options, all tailored to my family’s needs until the appropriate package was found. He gave tips on flig... Voir plus

Noté 5 sur 5 étoiles

I have talked with Qasim Shahbaz one of the consultant for Umrah package I'm so much happy and satisfied after talking with him he explaied everything so clearly and also made packages according to... Voir plus

À propos de l'entreprise

  1. Agence de réservation de billets d'avion
  2. Site religieux
  3. Voyagiste
  4. Agence de voyages
  5. Agrégateur de voyages
  6. Consultant visa

Écrit par l'entreprise

Almuslim Travel is one of the leading brands in UK for Umrah and Hajj. We are the providing the best affordable 5 star Hajj and Umrah packages with guaranteed and most efficient after sale services 7days a week, we believe that the guest of ALLAH Subhan o Tallah must have the luxury to have a comfortable and convenient stay so that they focus on their purpose for which they have traveled so long. We offer direct indirect flights, quick Visa processing & comfortable transport. JAZAKALLAH


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

275 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(275)

14 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Is so nice working with almuslim…

Is so nice working with almuslim travel, very kind and polite peoples especially Qasim Shahbaz. I recommend. May Allah bless u all and give u long life to continue giving this king of opportunite to Muslims. Thank you!

23 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Great service

Great service
Got our family visas in few hours
Highly recommend it
Will use them again
Thumbs up

22 janvier 2024
Avis spontané
Noté 1 sur 5 étoiles

This is a true first-hand experience…

This is a true first-hand experience review, as coming from Umraah 3 days ago. Al-Muslim Travels is a company working apparently from London but most of their Agents are dealing with you from Pakistan. Most of the Google reviews online you see are mostly hoax or being bought. I initially bought the package from a person called Mohammad Awais - who is an immature inexperienced Agent (confirmed by their own Agents). He ruined my package by issuing a wrong ticket for wrong dates and then ended up blaming me and my family for it (not sure how customer can be blamed for their blunder). Then we complained and matter was escalate to another unprofessional and imbecile Agent (called himself a manager) named ***DELETED***. He spoke to me and my husband very rudely and was just trying to bagged the money in from us for their mistake. We have been through a lot of stress, depression and anxiety because these fake unprofessional Agents.

They are all frauds sitting there to loot your money. We had the crappiest experience with the hotels and transport. We paid hefty amount on top of our package for transport which they didnt book appropriately (for 4 people). We had to pay extra in Makkah and Medina for their unprofessionalism.
We told them that our mother is disable and require extra assistance throughout the flight and hotel, which they completely ignored. Which again caused my family a great distress throughout. What suppose to be a beautiful spiritual experience of Umraah, turned out to be the most stressful and painful memory of our life. If you are reading this review to know about this company then save your money and go elsewhere. Or at least save yourself from these 3 names.....***DELETED*** (all works from Pakistan).

18 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Recently went to Umrah with my family…

Recently went to Umrah with my family with al muslim travel package and it was an outstanding experience, They came through and delivered what they promised us and didn't let us down in any way. The drivers they sent for our Ziyarat and transfers were really organised and topnotch, vehicles they sent out were really comfortable with lots of space/ Legroom and overall Al Muslim travel made our journey really easy and smooth Alhamdullilah. Mohamed Jamshed who hand picked our package with 5 star hotels and transfers was really respectful and put alot of effort in creating the best deal and package for us. To conclude i highly recommend if you want the best and a stress free journey to use this service for your next Umrah/ Hajj.

9 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

It was our first time going umrah with…

It was our first time going umrah with whole family was nervous that everything goes well.
Allahamdullah its went all smoothly hotel transfers were amazing and contact with agent were swift and striaght away . I would recommend family and friends to book through Almuslim Travels

22 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Al Muslim Travel

Al Muslim Travel agents are wonderful
Very helpful and will always try and find you the deal that you are looking for. They try and do their upmost best in getting you what you want. For us we wanted hotels for Umrah and we found that Muhammed Asif did a fantastic job in doing this. We liased with him throughout our journey and he also made sure that when we got to our destination that everything was good and we didn't have any hiccups along the way. I would definetly recommend Al Muslim Travel and I would definetly speak with Muhammed Asif again to sort out another deal in the future.
Thank you so much for being good to us. Keep up the good work. 👍

1 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

attentive staff

attentive staff, they take the time, they seek to satisfy the customer in everything Mr Qasim shahbaz

11 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

I had to travel to Mecca to do my umrah…

I had to travel to Mecca to do my umrah I thought these can help me out with some kind of information which was my first time, I had my fully trusted on them to be very honest I had the worst experience with them as I didn’t expect it I would not recommend to anyone whoever is going with this people Don’t trust them they will first Promise you to have nice hotel and then it will turn out something else as they told that I will get 5 star hotel in Madina and when we went to Madina that was 3 star hotel it was so disappointing and not so clean bedsheets smells also I asked for Madina confirmation they didn’t give it to me till I get there then it’s was too late whenever u book with them don’t trust them they will speak very nice lovely dabi and always check ur hotel star and conformation make sure u get ur confirmation they didn’t send me the confirmation for Madina hotel till I was outside side the hotel they will leave u with no choice so plzz guys be careful ❗️ don’t pay any money in front and they based in Pakistan.
Qasim shahbaz

29 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Fantastic

Hi
Last week, I completed my umrah with my family and it had been a great experience for me .
Mr Zohaib managed all the things very professionally and his response is so quick.
I'm very happy with this team .

Thanks Almuslim Travel.

26 novembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Terrible experience of ummrah

Recently been Umraah through Al-Muslim Travel! Took the package out through Mohammad Awais and Aamir. Had the worst travel experience of my first time Umraah! We paid hefty price for the package on it's own and then alot of errors were made. We had to end up paying extra for the Hotel, transport and tickets in Saudia. Agents were unwilling to rectify anything when told. Everything was booked unprofessional and not customised according to our needs.

They will hound you everyday for money and keep reminding you what you owe them, they say one thing on the phone and then deny the same later on. A lot of lying technics were use to just sell us the package. When it came to the original experience it was far from decent. We have suffered alot of mental and financial loss because of these Agents and their company. So if you think you are saving money by choosing these Agents then just beaware of the stress and trauma ahead!

**Replying to what has been said below....absolute pile of rubbish! You must think i am an idiot! I left it my Allah to deal with you people, because you lot are sitting there on the name of Allah making money & scaming people shame on the lot of you!

I dont not want to get into details but if you want to talk about evidence we have everything from start to finish on how your beloved employees sitting in Pakistan trying to make others pay for their errors...giving false promises & when you reach the reality is way different. Dont even get me started. Take the mask off & take responsibility shame!

27 novembre 2023
Avis spontané
Logo de almuslimtravel.co.uk

Réponse de almuslimtravel.co.uk

Dear Sister/Brother,

We appreciate you taking the time to share your feedback with us regarding your recent Umrah booking. We always try our best to provide a hassle-free Umrah experience to our valued guests, Since it can be somewhat challenging to live up to every guest's expectations, we constantly turn to Allah Subhan o Tallah for assistance. May ALLAH guide us the right way. Ameen.

Regarding your claim about paying an extra amount for your flight, transport and hotel. We can assure that we always strive to provide clear and organized documentation to our clients, with every document like flight tickets, hotels, and visas. we request our guests to check everything very carefully and reply to us with confirmation the same day. After sending you the tickets, We got a confirmation reply from Sister Javeria "Okay thank you brother" and then 2 days later we received a text from her saying the ticket dates were wrong. Till then it was already late to do any change, we had to pay date change charges and fare difference to re-issue those tickets.

Your package was customized as per your budget. the package included the Voco Makkah and the Plaza Inn Ohud Madinah Hotel. We offered you various alternatives to upgrade the Madinah Hotel to better on, but you refused to pay the difference, thus you decided to stay in the same Plaza Inn Ohud, which we agree is not so good compared to Voco Makkah, that's why you faced quality issues in that hotel.

Finally, about your TRANSPORT. You booked a 4 seater car for 4 adults and 1 child and till last moment we tried to warn you that 4 seater isn't enough for your family and requested you to upgrade it to 7 seater and you kept ignoring our suggestions. You upgraded the transport to 7 seater after using 1st segment JED-MAK and paid directly to the transporter while last segment upgrade was complimentary from our side to make it upto you.

We stand with our words, All this clarification is based on evidence as we have all the conversation records with us should anyone need Allahumdolillah. Allah SWT knows our intentions better than anyone and HE SWT is The Ultimate Judge.

Almuslim Travel.

Noté 5 sur 5 étoiles

Outstanding service

Came across the company online which I made a contact and was attended to by MUHAMMAD jamshaid which made every process easy and reliable

15 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

Umrah package

We booked umrah for my family through Al muslim travel. Brilliant service. Brother Asif did everything for us. We didn't need to do anything. Any questions you have they will respond straightway no matter what time. Price was very cheap although hotels and flight was good. It was a stress free umrah. Communication both here and in Saudi was great. Highly recommended.

7 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Amazing experience

I had an amazing experience of my travel. I have to thank al Muslim travel and Qasim for an amazing experience. They were very helpful and gave us a good deal.
Looking forward to book my future travels with them.
Many thanks

16 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

Amazing service

Amazing service. Very friendly staff. Muhammad Zohaib has been so understanding in situation and very cooperative in coming up with the best package . He has surely given great advice , he was very fast and efficient in sending details information and links. Really made me satisfied in detailing the journey. He has been very kind and understanding. Amazing. Very happy with the service.
Big thank you to Muhammad Zohaib.

18 novembre 2023
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus