We gave our first order to Alpha Air unfortunately the air valve sent was not fire rated. Phoned them very apologetic and sent a replacement out on a before 10.00 carrier the next day. I think sometim... Voir plus
L'entreprise a répondu
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We gave our first order to Alpha Air unfortunately the air valve sent was not fire rated. Phoned them very apologetic and sent a replacement out on a before 10.00 carrier the next day. I think sometim... Voir plus
L'entreprise a répondu
Had great experience ordering some dampers and duct fittings. Good and easy access on the website and prices look pretty competitive. This was my first time ordering online for work goods. Not bad.
L'entreprise a répondu
The price and speed of delivery were great. I only give 3 stars because the delivery driver didn’t bother to wait for the door to be answered. My order worth £120 was left on my doorstep in full publi... Voir plus
L'entreprise a répondu
Good stuff, goods very well packaged, good price and faster delivery.
At Alpha Air, we are passionate about providing top-quality ventilation, extraction, and air conditioning solutions that enhance comfort, improve air quality, and ensure energy efficiency. With a commitment to excellence and customer satisfaction, we have established ourselves as a trusted name in the HVAC industry, serving both residential and commercial clients. Our mission is to deliver exceptional HVAC supplies and services that meet the diverse needs of our customers. We strive to create a healthier, more comfortable living and working environment through innovative products and reliable support. For over 30 years, Alpha Air Ventilation Supplies Ltd has grown from a small local supplier to a leading ducting distributor. Our team consists of experienced professionals dedicated to helping you find the best solutions for your ventilation needs. Whether you are an HVAC contractor, a business owner, or a homeowner, we are here to provide expert advice and high-quality products..
75 Waterside Road, LE5 1TL, Leicester, Royaume-Uni
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
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Would highly recommend.
Easy to use website and their web chat was very helpful. Quick delivery too.

Réponse : Alpha Air
The price and speed of delivery were great. I only give 3 stars because the delivery driver didn’t bother to wait for the door to be answered. My order worth £120 was left on my doorstep in full public view.

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Responsive with my original queries. Issue with delivery caused some problems but they were resolved in the end.

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Order diffusers on Monday and they were delivered the next day as usual.
Dave prompt delivery

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Great customer service. Ordered one day, arrived next day (when we were expecting it in 7 days)!

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I had a good experience dealing with Alpha Air, no problems.

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Ordered over the phone and arrived within 3 days. Excellent service

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I needed to construct an exterior mounted enclosure for my inverter. It converts the solar panels’ dc current into 240v ac. The inverter itself runs quite hot that with the ambient air temperature can exceed a scalding 75c on a summer’s day. So the requirements for the enclosure is that it provides shade from direct sunshine, protects against heavy rain and snow, and most importantly provides a more than adequate airflow around the inverter to prevent it shutting down due to overheating, Just as important is that it provides a safety barrier for inquisitive people! I therefore needed strong, durable and corrosion free external graded louvres to fulfil the needs. Alpha Air provided just the ones I wanted, one from stock and two custom made - all for a competitive price. The stock item came properly wrapped in almost no time, whilst the two custom made ones in under a week, despite the fact that I made a mistake in the dimensions which Alpha Air quickly rectified in a phone call. Altogether an excellent company providing first class goods.

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Parts ordered in the morning and delivered in the afternoon. Amazing!

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Next day service, which on both occasions was by 10:00am.
Very competitive prices.
Now my prefered supplier.

Réponse : Alpha Air
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