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Lisez les avis des autres

Noté 5 sur 5 étoiles

AlphaMD has been pleasant to work with for the last year plus. They are quick to respond to questions and always try to fulfill your request. It’s also fairly priced so if you’re on the fence about st... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I just took my first TRT shot and so far, i am very happy with my experience with AlphaMD. It has been seamless. Everything has been as described. Medication and supplies arrived quickly and on time.... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

I was never advised by ALPHA MD to fast before having my initial/baseline TRT blood draw. So basically my baseline #s are inaccurate. This was very unprofessional in my opinion. ALSO, I think tha... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This service is so great for the price. You will not be disappointed. Process is really quick you'll have your T in less than 2 weeks from start to finish. Provider let me transfer to this regimen w... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de soins à domicile
  2. aussi dans
  3. Clinique

Écrit par l'entreprise

AlphaMD is a telehealth platform focused on making personalized hormone health and wellness services more accessible, convenient, and transparent for men and women. With an emphasis on patient education, responsive support, and straightforward communication, AlphaMD helps simplify the experience of exploring treatment options and managing ongoing care. For individuals interested in testosterone replacement therapy (TRT), low testosterone evaluations, hormone optimization, and related health concerns, AlphaMD provides access to a streamlined telehealth experience. Licensed medical providers evaluate each patient's medical history, symptoms, laboratory results, and individual health goals to determine whether treatment is appropriate. When medically indicated, treatment plans and prescriptions are determined by the licensed clinician overseeing the patient's care. AlphaMD is committed to making the healthcare experience easier to navigate. From the initial registration and laboratory testing process to appointment coordination, billing, and ongoing administrative support, the focus is on clarity, convenience, and consistent communication. Educational resources help patients better understand hormone health, testosterone therapy, available treatment options, and important considerations to discuss with their medical provider. Whether someone is exploring TRT for the first time, considering a change from another telehealth service, or looking for a more convenient way to manage ongoing hormone-related care, AlphaMD strives to provide a supportive, professional, and transparent experience. At AlphaMD, the goal is simple: help people navigate their healthcare options with better information, fewer unnecessary complications, and the confidence that comes from clear communication and reliable support.


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4,5

Excellent

TrustScore 4.5 sur 5

62 avis

5 étoiles
4 étoiles
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2 étoiles
1 étoile

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A répondu à 75 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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4,5

Tous les avis

(62)

62 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Pleasant experience

AlphaMD has been pleasant to work with for the last year plus. They are quick to respond to questions and always try to fulfill your request. It’s also fairly priced so if you’re on the fence about starting TRT or other hormones please give them a try!

23 octobre 2026
Avis spontané
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Réponse de Alpha MD

Thank you for being with AlphaMD for over a year! We’re glad to hear that our responsiveness, support, and pricing have made your experience a positive one. We truly appreciate your continued trust and recommendation!

Noté 5 sur 5 étoiles

I just took my first TRT shot so…

I just took my first TRT shot and so far, i am very happy with my experience with AlphaMD. It has been seamless. Everything has been as described. Medication and supplies arrived quickly and on time. I hope they continue to uphold that standard. As long as they do, i will most likely be a customer/patient for many years to come.

20 octobre 2026
Avis spontané
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Réponse de Alpha MD

Thank you for sharing your experience! We're thrilled to hear that everything has gone smoothly and that your medication and supplies arrived promptly. We truly appreciate your trust in AlphaMD and look forward to continuing to provide the same level of service and support throughout your journey. Welcome to AlphaMD!

Noté 5 sur 5 étoiles

Was a great experience with the doc and…

Was a great experience with the doc and the meds arrived very quick. I would leave bonus stars if I could. Awesome flow.

16 octobre 2026
Avis spontané
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Réponse de Alpha MD

Thank you for the great review! We're glad everything went smoothly and appreciate the bonus stars comment! Thanks for choosing AlphaMD!

Noté 5 sur 5 étoiles

Super easy from beginning to end and my…

Super easy from beginning to end and my provider was excellent. Highly recommend!

19 octobre 2026
Avis spontané
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Réponse de Alpha MD

Thank you! We're glad the entire process was easy and that you had such a positive experience with your provider. We truly appreciate your trust in AlphaMD!

Noté 5 sur 5 étoiles

5 Stars — Exceptional Support and Outstanding Medical Care

Jasmine has been exceptional from beginning to end—responsive, patient, professional, and genuinely committed to making sure things were handled correctly. When I had questions and concerns about my lab orders and follow-up process, she took ownership, followed through, kept me informed, and made sure the issue was fully resolved. Her communication has been clear, thoughtful, and reassuring throughout the process.
I also want to recognize Dr. Saba Haq. In every interaction I’ve had with her, she has been precise, professional, and very data-driven. She takes the time to review the numbers carefully, explain the rationale behind treatment decisions, and make adjustments based on both laboratory data and how I’m actually feeling. I appreciate that her approach is thoughtful and measured rather than simply reacting to a single lab value.
Starting TRT comes with a lot of questions, and having both excellent medical guidance and dependable support has made a significant difference in my confidence with AlphaMD. Jasmine Melendez and Dr. Saba Haq are both tremendous assets to the company.

16 octobre 2026
Avis spontané
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Réponse de Alpha MD

Reid, this is exactly the kind of experience we strive to deliver. It means a great deal that you took the time to recognize Jasmine and Dr. Haq individually. Their commitment to thoughtful care, clear communication, and genuine follow-through is something we're very proud of. We'll make sure they both see your wonderful feedback. Thank you for being part of AlphaMD!

Noté 5 sur 5 étoiles

A++ services

I’m always able to make contact with members of Alpha through email! They answer all my questions nicely and promptly, have a military discount, and my orders have never been wrong or late! Great company and staff!

12 octobre 2026
Avis spontané
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Réponse de Alpha MD

Thank you for the A++ rating! We're happy to hear our team has been consistently responsive and your orders have always arrived correctly and on time. We're also proud to offer a military discount as a small token of appreciation for those who serve. Thanks for your continued trust in AlphaMD!

Noté 5 sur 5 étoiles

This service is so great for the price

This service is so great for the price. You will not be disappointed. Process is really quick you'll have your T in less than 2 weeks from start to finish. Provider let me transfer to this regimen without quitting testosterone to drain it all out. Very impressed. Exactly as advertised!

9 octobre 2026
Avis spontané
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Réponse de Alpha MD

Justin, thank you for the great review! We're glad the process was quick, your transition was smooth, and we delivered on our promises. We truly appreciate your trust in AlphaMD!

Noté 3 sur 5 étoiles

Skewed blood draw #'s, etc

I was never advised by ALPHA MD to fast before having my initial/baseline TRT blood draw. So basically my baseline #s are inaccurate. This was very unprofessional in my opinion.

ALSO, I think that ALPHA MD should have included a disposable red plastic medical waste box for used syringes with my 6 month paid upfront order; especially since it's my 1st order with ALPHA MD.

Other than these complaints everything else seems pretty much on an average level for a TRT program. Will put in more reviews as I continue along with my program.

6 octobre 2026
Avis spontané
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Réponse de Alpha MD

Hi Matt,

We're very sorry to hear that your experience with AlphaMD has been anything less than excellent. We appreciate you taking the time to share your concerns and giving us the opportunity to address them.

Regarding your initial bloodwork, fasting is not recommended for everyone, and requirements can vary depending on the specific tests being performed. That said, we understand your concerns about the accuracy of your baseline results and would welcome the opportunity to review your situation. We also appreciate your feedback about including a sharps disposal container with your initial shipment. It's a valuable suggestion that we'll share with our team.

Our customer service team has attempted to identify your account using the name provided in this review but has been unable to locate a matching record. We'd genuinely appreciate it if you could contact us directly with your account information so we can investigate your concerns and work toward making things right.

Your experience matters to us, and our goal is to provide a level of service that exceeds expectations, not simply meets them. We hope to connect with you soon and earn your confidence as you continue your treatment journey.

Noté 5 sur 5 étoiles

Great company I’ve had very good…

Great company I’ve had very good dealings with them so far

28 septembre 2026
Avis spontané
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Réponse de Alpha MD

Thank you for the kind words! We're happy to hear your experience with AlphaMD has been positive so far. We appreciate your support and look forward to keeping it that way!

Noté 5 sur 5 étoiles

My original consult made me feel…

My original consult made me feel comfortable
He explained things in my words.
Labs and delivery went smooth.
Thank you

20 septembre 2026
Avis spontané
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Réponse de Alpha MD

Aaron, making sure our patients feel comfortable, informed, and supported is exactly what we strive for. We're happy to hear that was your experience. Thank you for trusting AlphaMD!

Noté 5 sur 5 étoiles

Everything has been great

Everything has been great! I can’t wait to see all the positive changes HRT makes in the next 6mo to year. Highly recommended.

25 septembre 2026
Avis spontané
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Réponse de Alpha MD

We're so happy to hear everything has been great so far! Thank you for the recommendation and for allowing us to be part of your health journey. We look forward to supporting you every step of the way!

Noté 1 sur 5 étoiles

I would not trust this company with my…

I would not trust this company with my life. Not only do they swerve shelby talks on her phone, the entire time.
I've supposedly had the owner who gave me his own phone number, but yet they don't answer their calls. They don't return their calls, and they most certainly don't answer their messages. They tell you to make appointment online, but they don't tell you that they're not going to confirm or deny they're just gonna leave you hanging. So the day of the appointment, you have no ride. And then when you try to call them, it goes to voicemail, they just ignore you, so guess what? This is not the company I would recommend for anybody who needs to make a medical trip. Somewhere this company sucks!

23 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

I especially like the veteran discount…

I especially like the veteran discount and the annual plan discount. Significantly less than I was paying with previous provider. I appreciate that they act more like a real doctor instead of just a vendor in respect that they act as a check on my impulses. I just wanted the same dose as my previous provider, but taking an honest look at the numbers it wasn’t a good idea. Im sure the previous providers knew and just didn’t want to risk losing a customer by lowering my dose.

It took a couple weeks from date of labs till the pharmacy had the drugs at my door.

22 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Made the Switch- Glad I did

I was unsatisfied with my last provider. They were clearly motivated more by my money than they were concerned with managing my therapy. I switched to Alpha MD and it was the best decision. They are easy to deal with, prompt in service, the Dr. I spoke with took plenty of time to get to know me, answer my questions, etc. The blood work cost is minimal and my medicine arrived as promised. I will stay with Alpha MD for sure and I recommend that you give them a try if you are unsatisfied with your current provider. -Chris

1 septembre 2026
Avis spontané
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Réponse de Alpha MD

Thank you, Chris! We’re glad you made the switch and had such a positive experience with our team. We truly appreciate your trust, recommendation, and five-star review!

Noté 1 sur 5 étoiles

Poorly run

It took multiple appointments for seemingly no reason. I had to travel 45 min to get my labs done then had to upload the results myself . The whole process took well over a month.

1 août 2026
Avis spontané
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Réponse de Alpha MD

Hi Jacob,

We’re incredibly sorry that your experience with AlphaMD fell short of the standard we expect to provide. The customer experience is paramount to us, and it’s something we take very seriously.

Our customer care team is looking into your situation and will be reaching out directly. We want to understand where the process broke down, learn from what happened, and most importantly, see what we can do to help make things right for you.

Thank you for bringing this to our attention.

The AlphaMD Team

Noté 5 sur 5 étoiles

A new, relieved, happy client!

I am a new, very happy client. I was so frustrated with inefficient local endocrinologists who had no clear plan or course of treatment for me. I knew in my first consultation with Dr. Bailey that I was in very good hands!

11 août 2026
Avis spontané
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Réponse de Alpha MD

Thank you so much for sharing this. We’re glad to hear you felt confident and well cared for from your very first consultation with Dr. Bailey. We really appreciate you trusting AlphaMD with your care and are happy to have you with us!

Noté 5 sur 5 étoiles

Smooth and Professional

Everything when very smooth. From the first phone call to delivery of meds. TRT has really changed my life the last 2 months. My mood, and workout has been absolutely great. Thanks

5 août 2026
Avis spontané
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Réponse de Alpha MD

Thank you for sharing your experience! We’re glad everything went smoothly and that you’re feeling such a positive difference. We truly appreciate you choosing AlphaMD.org!

Noté 5 sur 5 étoiles

They made switching from my previous…

They made switching from my previous provider easy. I got on a 15 minute call with Jake on a Wednesday, and my order arrived the next Monday.

13 juillet 2026
Avis spontané
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Réponse de Alpha MD

Thank you for sharing your experience! We’re glad Jake made the switch easy and that your order arrived quickly. We appreciate you choosing AlphaMD!

Noté 5 sur 5 étoiles

top notch interaction

top notch interaction. easy consult, up front affordable pricing. good follow up.

5 juillet 2026
Avis spontané
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Réponse de Alpha MD

We appreciate the kind words! Providing a smooth experience, transparent pricing, and consistent communication is exactly what we aim for.

Noté 5 sur 5 étoiles

I have been with AlphaMD for over a year

I have been with AlphaMD for over a year, based on a recommendation from friend. It was easy to set up the consult, answered all my questions and they have provided great service and kept me consistently well supplied the entire time.

30 juin 2026
Avis spontané
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Réponse de Alpha MD

We’re grateful to have earned your trust for more than a year. Thank you for highlighting the dependable service, clear answers, and consistent care you’ve received from our team.

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