Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Best value I could find anywhere for absolutely pristine pre-owned Samsung Galaxy S7. Ordering couldn't have been easier and delivery was exactly as stated. Have used subsequently for Samsung fast cha... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Looking to lower costs and replace an ageing iPhone we decided to look at a secondhand handset. We checked a few places out online and found that Alpha Smartphones were very competitively priced, offe... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Not an easy to find website on a google search, but the price was fabulous, the delivery was quick. I picked a “good condition” option which said it may have some scratches to the exterior but not eff... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Description very accurate, the phone arrived very quickly and I was very surprised by the exact quality as new, looked as though it hadn’t even been used/touched! I will keep this company in mind for... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Société de transport international de marchandises

Écrit par l'entreprise

Based in Singapore, our freight company specializes in efficient logistics solutions for domestic and international cargo transport. With a strategic location in one of Asia's key trade hubs, we offer comprehensive services tailored to meet diverse shipping needs. Our expertise spans air, sea, and land freight, ensuring timely deliveries, streamlined operations, and reliable supply chain management. We prioritize customer satisfaction by providing cost-effective, secure, and innovative freight solutions, making us a trusted partner for businesses seeking seamless transportation services in Singapore and beyond.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

490 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(490)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

brilliant purchase

24 août 2022
Avis spontané
Logo de Atlantic Singapore Freight.

Réponse de Atlantic Singapore Freight.

Hi,

Thank you so much for this valuable 5-Star review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
Dave
Customer Relations

Noté 5 sur 5 étoiles

Very friendly customer service

Very friendly customer service. Great help with purchase

22 août 2022
Avis spontané
Logo de Atlantic Singapore Freight.

Réponse de Atlantic Singapore Freight.

Dear Katarzyna,

Thank you so much for your review :)
We hope to see you again with us.

Kind Regards,
Dave
Customer Relations

Noté 5 sur 5 étoiles

Good quality and fast delivery with…

Good quality and fast delivery with good communication. Would recommend and use again.

22 août 2022
Avis spontané
Logo de Atlantic Singapore Freight.

Réponse de Atlantic Singapore Freight.

Dear Tracy,

Thank you for your positive feedback which is very valuable for us.

We hope to see you again with us.

Kind Regards,
Dave
Customer Relations

Noté 5 sur 5 étoiles

Bought many items was fast and quick…

Bought many items was fast and quick delivery

27 juillet 2022
Avis spontané
Logo de Atlantic Singapore Freight.

Réponse de Atlantic Singapore Freight.

Dear Ike,

Thank you so much for your review :)
We hope to see you again with us.

Kind Regards,
Dave
Customer Relations

Noté 1 sur 5 étoiles

alphasmartphones.co.uk up-date.

alphasmartphones.co.uk up-date.
Firstly I read other reviews on here with similar problems with this awful company to deal with, very arrogant and non-responsive unless it is Trustpilot of course. Today I had a reply by email saying my 90 day return time was up, This 90 day return time was to return FAKE APPLE EAR PHONES which on the box was Ear (Pdso) Pods, I did not order Pods or Pdso? The box small print said with a Lightining connector, fake spelling again. Anyway they want me to pay the post to return FAKE APPLE GOODS BUT THE 90 DAYS ARE UP? Will up date soon again after I have talked to professionals, Once again I appeal to people not to buy from this company, THEY DO NOT DO REFUNDS FOR FAKE GOODS!
Once again had another over polite email from Alphasmartphones, treating me as a satisfied customer when TrustPilot verified my EVIDENCE that was CONFIRMED BY APPLE STORE IN LIVERPOOL THAT THE ITEM THEY SENT ME WAS "FAKE", I appeal to people to not trust this company as they DO and have sent me fake apple Ear Pods described as Ear Pdso?? which was ordered by me as EARPHONES? I am now dealing with apple direct on this matter and will update soon as I have their reply.

9TH AUGUST 2022... It is an up date on alpha smartphones FAKE APPLE PRODUCTS, CONFIRMED BY APPLE, at LIVERPOOL ONE SHOPPING CENTRE. I have had a talk to apple and will up date very soon on them and trading standards. Meanwhile at Alphasmartphones they now do Apple refurbished goods they say, That was not a description I can remember when I ordered Apple Iphone Ear Phones, This really sounds like Alphasmartphones have created a back door escape for their FAKE APPLE GOODS...This was not on my description ABSOLUTELY NOT!

26 juillet 2022
Avis spontané
Logo de Atlantic Singapore Freight.

Réponse de Atlantic Singapore Freight.

Hi,

We apologize for the inconvenience this may have caused.

One of our representative will contact you via email and get the issue solved as per your satisfaction.

Kind Regards
Dave
Customer Care

Noté 5 sur 5 étoiles

Had a really good experience

Had a really good experience, bought a AirPods few months ago, they came in a really good condition and still working perfectly.

13 juin 2022
Avis spontané
Logo de Atlantic Singapore Freight.

Réponse de Atlantic Singapore Freight.

Dear Larissa,

Thank you so much for your review :)
We hope to see you again with us.

Kind Regards,
Dave
Customer Relations

Noté 4 sur 5 étoiles

Reliable service

Delivery was prompt and product was in genuine and sound packaging. When used, however, it somehow didn’t work. They were surprised but sent a new one out almost straight away, and it looks and works perfectly fine.

13 juin 2022
Avis spontané
Logo de Atlantic Singapore Freight.

Réponse de Atlantic Singapore Freight.

Hi,

Thank you so much for your review :)
We hope to see you again with us.

Kind Regards,
Dave
Customer Relations

Noté 1 sur 5 étoiles

Sells fake Apple chargers

Sells fake Apple chargers. Hopefully you notice a problem within the 90 days otherwise they are not interested.

(Nice reply!) Didn’t even mention AirPods. READ. above
Purchased 2 ‘official’ Apple chargers for iPhone and both have failed after a few months. Sent an email explaining problems and was palmed off saying Issues can occur with these electronics.

24 avril 2022
Logo de Atlantic Singapore Freight.

Réponse de Atlantic Singapore Freight.

Hi,

We apologize for the inconvenience but we have to deny this claim that these are not genuine airpods, these are seller upgraded and refurbished.

As these were sourced from a drop-shipper so we have stopped fulfilling order from him.

We have contacted you and proceeded as per your satisfaction.

For any further concern please contact and we will be more than happy to assist you.

Regards
Amit
Customer Care

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service received from James who was extremely helpful and replied very quickly to my question. He dealt with the matter very swiftly and professionally. Great outcome. It's great doing business with a company that responds in a helpful way to customers.

13 avril 2022
Avis spontané
Logo de Atlantic Singapore Freight.

Réponse de Atlantic Singapore Freight.

Hi,

Thank you so much for your review :)
We hope to see you again with us.

Kind Regards,
Dave
Customer Relations

Noté 5 sur 5 étoiles

Great customer service via chat with…

Great customer service via chat with John, many thanks

13 avril 2022
Avis spontané
Logo de Atlantic Singapore Freight.

Réponse de Atlantic Singapore Freight.

Dear Anom,

Thank you for your positive feedback which is very valuable for us.

We hope to see you again with us.

Kind Regards,
Dave
Customer Relations

Noté 5 sur 5 étoiles

Good quality

I ordered my Pro 6 pods and they came within 2 days which I wasn’t expecting .
They are good quality and just the same as iPhone AirPods

8 avril 2022
Avis spontané
Logo de Atlantic Singapore Freight.

Réponse de Atlantic Singapore Freight.

Dear Katie,

Thank you so much for the appreciation. We are glad to hear that you are satisfied with the whole purchase experience, and look forward to assisting you with your next smartphone/accessory purchase.

Thank you and we look forward to seeing you again.

Best Wishes,
Customer Services Team | AlphaSmartPhones

Noté 5 sur 5 étoiles

Amazing

Amazing product for an amazing price. Quick delivery too. Really pleased with the purchase and will be buying from them again.

7 avril 2022
Avis spontané
Logo de Atlantic Singapore Freight.

Réponse de Atlantic Singapore Freight.

Hi,

Thank you so much for the appreciation. We are glad to hear that you are satisfied with the whole purchase experience, and look forward to assisting you with your next smartphone/accessory purchase.

Thank you and we look forward to seeing you again.

Best Wishes,
Customer Services Team | AlphaSmartPhones

Noté 5 sur 5 étoiles

Very easy website to use and quick…

Very easy website to use and quick delivery.

7 avril 2022
Avis spontané
Logo de Atlantic Singapore Freight.

Réponse de Atlantic Singapore Freight.

Dear Tracy,

Thank you so much for the appreciation. We are glad to hear that you are satisfied with the whole purchase experience, and look forward to assisting you with your next smartphone/accessory purchase.

Thank you and we look forward to seeing you again.

Best Wishes,
Customer Services Team | AlphaSmartPhones

Noté 5 sur 5 étoiles

Good value for money…

I bought this for my partner which is a newer model than mine(a bit jealous😚).

Very fast in processing and a a brilliant screen.Good value for money.

7 avril 2022
Avis spontané
Logo de Atlantic Singapore Freight.

Réponse de Atlantic Singapore Freight.

Dear Rita,

Thank you so much for the appreciation. We are glad to hear that you are satisfied with the whole purchase experience, and look forward to assisting you with your next smartphone/accessory purchase.

Thank you and we look forward to seeing you again.

Best Wishes,
Customer Services Team | AlphaSmartPhones

Noté 5 sur 5 étoiles

I received my parcel and came perfectly…

I received my parcel and came perfectly as I wanted it to come out as Thanks

7 avril 2022
Avis spontané
Logo de Atlantic Singapore Freight.

Réponse de Atlantic Singapore Freight.

Dear Simra,

Thank you so much for the appreciation. We are glad to hear that you are satisfied with the whole purchase experience, and look forward to assisting you with your next smartphone/accessory purchase.

Thank you and we look forward to seeing you again.

Best Wishes,
Customer Services Team | AlphaSmartPhones

Noté 5 sur 5 étoiles

Reliable service

Alpha Smartphones were very quick with my delivery and very responsive when I had a problem with the produce I bought and resolved it for me immediately.

7 avril 2022
Avis spontané
Logo de Atlantic Singapore Freight.

Réponse de Atlantic Singapore Freight.

Dear Charlotte,

Thank you so much for the appreciation. We are glad to hear that you are satisfied with the whole purchase experience, and look forward to assisting you with your next smartphone/accessory purchase.

Thank you and we look forward to seeing you again.

Best Wishes,
Customer Services Team | AlphaSmartPhones

Noté 5 sur 5 étoiles

Very quick delivery and clean and tidy…

Very quick delivery and clean and tidy phone

7 avril 2022
Avis spontané
Logo de Atlantic Singapore Freight.

Réponse de Atlantic Singapore Freight.

Dear Nicholas,

Thank you so much for the appreciation. We are glad to hear that you are satisfied with the whole purchase experience, and look forward to assisting you with your next smartphone/accessory purchase.

Thank you and we look forward to seeing you again.

Best Wishes,
Customer Services Team | AlphaSmartPhones

Noté 5 sur 5 étoiles

Great product

Great product. Great price speedy delivery

7 avril 2022
Avis spontané
Logo de Atlantic Singapore Freight.

Réponse de Atlantic Singapore Freight.

Dear Craig,

Thank you so much for the appreciation. We are glad to hear that you are satisfied with the whole purchase experience, and look forward to assisting you with your next smartphone/accessory purchase.

Thank you and we look forward to seeing you again.

Best Wishes,
Customer Services Team | AlphaSmartPhones

Noté 5 sur 5 étoiles

All very easy to use

7 avril 2022
Avis spontané
Logo de Atlantic Singapore Freight.

Réponse de Atlantic Singapore Freight.

Dear Josh,

Thank you so much for the appreciation. We are glad to hear that you are satisfied with the whole purchase experience, and look forward to assisting you with your next smartphone/accessory purchase.

Thank you and we look forward to seeing you again.

Best Wishes,
Customer Services Team | AlphaSmartPhones

Noté 5 sur 5 étoiles

I bought AirPods off this site and…

I bought AirPods off this site and they came quickly and safely. They are such good quality and I really recommend this site for all your phone accessories!!

7 avril 2022
Avis spontané
Logo de Atlantic Singapore Freight.

Réponse de Atlantic Singapore Freight.

Dear Alisha,

Thank you so much for the appreciation. We are glad to hear that you are satisfied with the whole purchase experience, and look forward to assisting you with your next smartphone/accessory purchase.

Thank you and we look forward to seeing you again.

Best Wishes,
Customer Services Team | AlphaSmartPhones

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