Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Placed an order with Alva for 3 CPU's and 3 SSD's and through no fault of Alva, there was a delay caused by Royal Mail centre. Throughout the delays Alva were exceptional over WhatsApp constantly keep... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I ordered Crucial 2Tb ssd Nueve hard drive for my laptop, the delivery was on time and the product was exactly as described, big thumbs for Alva PC and really recommended to everyone

L'entreprise a répondu

Noté 4 sur 5 étoiles

Competitive price. item as described and delivered as expected. It is a reliable shop. Missing a star as I didn't understand why order was idle for 4 days, but was well received within 5 days.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great service, quick delivery. Item seems to be brand new as described, despite being in reused packaging with no packing slip or delivery note. But all seems well.

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'informatique
  2. Service de réparation d'ordinateurs

Écrit par l'entreprise

ALVA PC is a UK-based computer and electronics business specialising in SSD upgrades, laptop performance upgrades, storage products, PC components and consumer technology. We supply a wide range of products including SSDs, gaming accessories, smart watches, computer hardware and electronics at competitive prices, while also offering UK-wide laptop SSD upgrade services with data migration included. Our focus is simple — reliable products, honest service, fast communication and long-term customer support.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

90 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(90)

74 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

WD_Black 2TB SSD

Ordered a WD_Black 2TB SSD, just arrived today! Perfect condition and fresh in the box as advertised, installed with no problems, and the price savings are truly something else. Easy 10/10 from me!

7 avril 2025
Avis spontané
Logo de Alva PC

Réponse de Alva PC

Hi RDM,

Thank you so much for your kind review, it truly means a lot to us.

While we always strive to deliver great service, it’s not every day that someone takes the time to share their positive experience—so your feedback really stands out and reminds us why we do what we do.

We’re grateful for your support, and we're always here if you need anything in the future!

All the best,
ALVA PC

Noté 1 sur 5 étoiles

Stay away from them as they’re underhanded

They posted my parcel to me, but Royal Mail left it outside and it was stolen. They told me to open a case with PayPal, which I did. They said they’d be in touch with PayPal to notify them of this (i don’t even know if this is true) and they’ll keep me posted. I didn’t hear anything back in weeks and when I asked have they had any update they said to check my PayPal, PayPal then said the case was now closed.
I’ve now got to go the legal route as they’ve said PayPal calls the shots and they’re powerless, yet they’ve still got my money and won’t even offer a replacement.

Edited due to reading the weasels response calling me a liar and a thief.

I’ve added the WhatsApp message I sent to them yesterday after reading this reply. They refused to respond and just blocked me. I’ve had to edit the swear words as this won’t allow it.

I’ve just read your response to my trustpilot post.
You’re absolutely insane and a cheeky c*nt with all the assumptions you’ve made.
You’re now calling me a f*”cking thief!
How dare you! I have told you the reason why I didn’t want to contact Royal Mail to add anything as there was nothing to add as we had been over it and I said why should I be chasing it when it’s not my fault? I’m the customer and you chose the courier, who failed to deliver the parcel or even put a card through. The first I was aware that the parcel was dumped behind my wall was whey I viewed my emails at 1.30am. I went outside and it wasn’t there. So, again, what was I going to add exactly? It was left in a safe space which was obviously not safe.
I also told you I’m busy!
You’ve twisted a lot there as I didn’t demand a replacement at all, I enquired as to what would happen next as you’ve never mentioned a replacement. You then said you were awaiting royal mail’s investigation which you said would be about 10 days and it’s been over a month now. The reason why I wanted it settled asap is I needed them hard drives, and my money is tied up with you and I wasn’t going to buy more.
The reason why I mentioned my neighbours was because I’ve actually had arguments with them as they’re dysfunctional and their children and other children in the street don’t seem to know any boundaries and climb all over my wall. You know, the one we’re the parcel was stupidly left!
The area I live in is ran down, I have half ways houses in the street and I can’t exactly start berating/accusing my neighbours or their children as their English is terrible and I wouldn’t start going door to door asking my neighbours if they’ve took a parcel from behind my wall as it’s redundant as nobody would say yes, even if they did.
But, according to it’s me trying to plant a seed (you’re deranged).
You say I’ve lied about what PayPal told me to tell you, when it should be recorded their end as that’s exactly what they told me to tell you. I even said to you it was bizarre they asked me to tell you and you even added your difficulties with them as I’ve been having difficulties with them now as they’re saying they didn’t take the first payment from my bank and I’m behind with the payment even though my bank has been debited and I’ve not got the funds and my bank doesn’t know what PayPal are on about.
PayPal didn’t decide what in your favour because they believed you. You’ve twisted that again. They decided in your favour as I didn’t escalate it due to me believing we were working on it together. It’s why the date elapsed as you told me you had notified them about my complaint (they say you haven’t filed or notified them about anything) and gave them the Royal Mail reference number.
You can spit your dummy out all you want by banning me (I did say to you I’d never buy from you again, but your ego is laughable).
My bank have opened an investigation into my payment to PayPal and as of today this case has been reopened
I will be contacting PayPal tomorrow with regards of you trying to slander me (you would be liable in court, but your ego has overstepped the mark as it’s documented publicly that you’re calling me a liar) and besmirch my name all because your company failed to deliver!
I suggest you lay off the crime documentary’s and conspiracy sites as you’re warped.

27 mai 2024
Avis spontané
Logo de Alva PC

Réponse de Alva PC

Dear Neil,

We believe that you have been very unfair to us regarding this situation and we will highlight the reasons why:

1. When you first messaged us about your ‘missing’ parcel, we contacted Royal Mail about this and they told us that they would raise an investigation, contact the delivery driver, and attempt to find the parcel. We passed on this information to you and you immediately started complaining and expected us to offer a replacement.
2. We also advised you to contact Royal Mail regarding the investigation just in case you wanted to add more information, you aggressively told us that you will not be contacting Royal Mail. We thought this was quite strange as anybody who had a ‘missing’ parcel would be eager to talk to the delivery company to find out what exactly happened. But we thought you might have been busy so we gave you the benefit of the doubt here
3. You also told us that you do not get on with your neighbors and sometimes their children play outside your house and go on your wall, again we found this very strange as it seemed as if you were trying to plant a seed in our head that your neighbors may have stolen it. The first thing most people would do when they cannot find their parcel is to ask their neighbours but again we gave you the benefit of the doubt and did everything we could to help and also passed this information on to Royal Mail
4. We told you to open a case (against us) with PayPal and explain your situation which you did, we then uploaded the tracking information and the Royal Mail investigation reference number and they decided to close the case in our favor and not refund you. You then told us a few days after that you contacted PayPal, and they told you to tell us to cancel the transaction and refund you. We contacted PayPal and asked them if this was true and they said no, this is a lie.

So with all this being said, we believe that you saw the parcel outside your address, retrieved it but then saw an opportunity to try and get a refund even though you have the parcel. This would explain why you did not want to contact Royal Mail and also why you were in such haste for us to send out a replacement as soon as the investigation started.

For these reasons, you have been permanently banned from ordering on our website and we also reported your account to PayPal as you falsified whatever information they told you.

From this point forth, we will ensure that every parcel we send out requires a signature so that people like you don't try to seize opportunities to steal from hard-working companies like us.

Noté 5 sur 5 étoiles

Bought an internal SSD

Bought an internal SSD. Great pricing and great customer service. a very simple order process. Kept me well informed throughout the process. Item arrived well packaged, on time, and exactly as described. Will definitely be buying from them again.

12 avril 2024
Avis spontané
Logo de Alva PC

Réponse de Alva PC

Thank you so much for this review, we hope you enjoy your new product!

Please remember, our support team is available 24/7 so you can request any product and we will source it for you at a cheaper price than all UK retailers :)

Noté 5 sur 5 étoiles

A genuine, competitive company

Ordered a Manhatten T3-R Freeview box. Almost 20% cheaper than competitors. Delivered in 2 days. Exactly as described. So delighted with product, price and service. A genuine company that deserves to do well

9 novembre 2022
Avis spontané
Logo de Alva PC

Réponse de Alva PC

Thank you so much for the lovely feedback!

We're delighted to hear you're happy with your Manhattan T3-R and that our pricing, speed of delivery, and service all hit the mark for you. Being seen as a genuine and trustworthy company truly means a lot to us.

We really appreciate your support and hope to serve you again in the future!

Noté 5 sur 5 étoiles

Great company, incredible prices

Bought a Ryzen processer from these guys as it was around £15 cheaper than from Amazon. Ordered Sunday, arrived Monday. Communication throughout was excellent, this will be my first stop for all pc components in future.

22 juin 2022
Avis spontané
Logo de Alva PC

Réponse de Alva PC

Thank you so much for this review Liam, hope you enjoy your new product :)

Noté 1 sur 5 étoiles

Ordered from eBay but nothing delivered

Ordered from eBay but nothing delivered. EBay sided with company and I lost over £100.
I would not recommend this company
Your reply is a load of rubbish. I would never try to scam or blackmail anyone, look at my eBay trail. I suggest you get couriers that can read address's.

20 mai 2022
Avis spontané
Logo de Alva PC

Réponse de Alva PC

Hi Michael,
We’re sorry to hear you feel disappointed. We fully understand how frustrating delivery issues can be. In this case, eBay reviewed all the tracking and communication details and confirmed that the parcel was delivered correctly, which is why the case was decided in our favour.

We always rely on eBay’s resolution process to ensure fairness for both buyers and sellers, and we take every claim seriously. If there are any further delivery details you’d like us to re-check, we’re happy to do so — customer satisfaction is always our priority.
– The ALVA PC Team

Noté 5 sur 5 étoiles

Great service and prices

Great service and prices. Very fast dispatch and delivery, always in hand via WhatsApp to help with any queries.

15 mai 2022
Avis spontané
Logo de Alva PC

Réponse de Alva PC

Thank you so much for this review Andy. At ALVA PC, our number 1 goal is customer satisfaction and it makes us very happy that you are pleased with our service.

Noté 5 sur 5 étoiles

Saved me so much money!

Not sure how this company is not talked about more because they literally have the lowest prices for the items in their catalogue plus extremely quick shipping. I get all my electronics from here now on

16 janvier 2022
Avis spontané
Logo de Alva PC

Réponse de Alva PC

Thank you so much for this review James. It warms our heart that our prices are so attractive to you and we always try to ship our products as quickly as we can :)

Noté 5 sur 5 étoiles

Excellent prices here

Excellent service here. Great items & Great prices

8 novembre 2021
Avis spontané
Logo de Alva PC

Réponse de Alva PC

Thank you so much for this review Nick, we really hope you are enjoying your new product :)

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus