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1,9

Bas

TrustScore 2 sur 5

13 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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1,9

Tous les avis

(13)

13 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Non delivery after two months!

It is now two months since I placed an order with this company and no sign of it . I complained after a few weeks and received a very reassurancing response apologising and saying it was on its way . I complained again after some time had elapsed and got no answer at all
Avoid dealing with them is my advice

30 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

SCAM SCAM SCAM

I wouldnt actually give them any stars I have never received the goods I ordered no response to any email correspondence this is a total SCAM taking money from good people

5 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Not sure I would give this shameful…

Not sure I would give this shameful company a star at all . Same experiences as others who have written here. Email contact continued for months then stopped all together. Clothing was far too small for advertised size. Requested a refund , asked not to return it & have 20% off instead , I wished to have my money returned, then realised the company was Chinese based . Amara London gave a specific address for the return in China . Duly posted back at great expense, Amara London kept saying it had not arrived . 6 months later parcel returned to the UK as their company did not collect it or respond to any emails . I would never buy from them again as it has cost me so much money & stress over the past year 😔

18 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

Hopeless company

I’ve been waiting for an order for just over three weeks, very frustrating. I’ve emailed three times asking for a refund and only received acknowledgement emails asking me to be patient so far. Do not recommend using this company.

23 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Really bad service…

I ordered a coat back in February which I had a tracking number for, but it has never arrived. Despite numerous emails I am now not getting any replies from them and I still have no coat!! I have now asked for my.money back. Wonder if I'll get an answer to that??

14 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Don't go anywhere near this company

I ordered a jacket from this company on the 24th February. I emailed to say I hadn't received goods by 24th March, they said they were having shipping problems. Emailed again asking for a refund, still haven't had the courtesy of a reply.

14 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

AVOID!

Ordered shoes. Ill fitting/ bad quality . Followed returns policy. Posted back to China in June, paid another £8 to return. After a time I queried that I hadn’t had a refund. I was asked for proof and receipts which I did have but they said shoes were not returned to their warehouse so would not refund.
The shoes turned up back at my house in December ie. 6 months later with a Chinese sticker indicating it had not been claimed!
I am going to report this company but because it’s based in China I’m not sure it can be resolved that easily

31 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Avoid amaralondon.com you will loose your money

I was made to believe this Company through its website was based in London UK.
I ordered swimsuits which took weeks to arrive I now realise this is because they came from China.
The swimsuits did not look like how they were advertised and the quality and sizing were terrible.
After contacting Amara London customer services by email to request a refund I was sent an online form and directed to send back to China and pay the postage. I was also given the option of a 15% refund instead of making the return. Amara London website states hassle free returns!
I checked Trust Pilots website and read all the Amara London reviews and at this point I knew I had been scammed. From the reviews I realised it was pointless to pay to send back to China for a refund because no one seems to get one. I asked Amara London instead for the 15% refund they offered guess what still waiting! Advertising as luxury online fashion is a sick scamming joke amaralondon.com should be investigated and shut down.

28 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

My review reads the same as these…

My review reads the same as these previous reviews regarding this company. I tried for over a month to get a full refund as I had cancelled the order. No communication was received until I got PayPal involved. When I question them about London based they said they were available for business from the uk! They are based in China! I lost £51.68 on two swimming suits. Keep well aware they are a shame of a genuine company called Amara

25 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

Do not trust this company

Ordered a swimsuit , didn’t fit. Asked for a refund . It says London based company but returns are in China. Cost £23 to return, it’s says on the site that it’s on trust pilot with lots of good reviews , this is not the case .

17 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

Ordered 2 swimsuits

Ordered 2 swimsuits! Received 16 days later, I was unaware goods were coming from China, when received goods were badly made and elastane on lower part of swimsuits were loose so private parts of body were visible I emailed them to complain requesting return labels, but was constantly told to keep goods and choose something else from them but I didn't want anything else from this company ! I was then told I had to return it to China at my own cost, which is wrong bought goods from London not from a sweat shop in china! I did consider doing it but the small print about if they would accept the goods back if I paid to send them back seemed to me throwing good money after bad! I would like other people not to fall for this unprofessional company so I've had to lose The £56 I paid for them and hope no one else has this happen to them! They advertise constantly on Facebook as Amara- London but it's China xx

2 octobre 2025
Avis spontané

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