Ambala Avis 

Its very good quality products and arrived so quickly. I am so happy with this purchase. Definitely I will be back again.

Fast delivery and balushahi were nice but the olive pickles were a littbit too salty

Very authentic. The mixed halwa pack was fantastic. The namkeen delicious

Delivery was on time and very tasty treats.

Yummy! Very tasty.
Packaged well and managed to get all the way to Devon!
Easy to order and great delivery.
The sweets were so well made and the pistachio slice was amazing.

Quality delivery excelkent thank you ambala

Delicious besan ladoos and timely delivery

It was first time I ordered Pakistani sweet online. I live in Australia and checked which outlets accept online order and deliver. I could find only Ambala sweets. There may be some others.

I was bit concerned how my order will be dealt. It was very well organised. Got notifications at each stage. Delivery window of full day was also reduced to 1 hour.

Full marks

Arrived on time as stated , the driver delivered the parcel and took a photograph .
The sweets in the box delicious and fresh .
Thank you .

We didn’t receive the delivery still yet

I would give 5 stars , but only for your delivery with DPD made me to rate you 4 stars
EVRI is better delivery service in North
Your product
Is tasty and awesome
Thank you

They charged for a premium delivery and did not deliver as promised. The sweets were not rapped properly with cling film and it had leaked all over. Their customer has not responded yet when I informed them about the delivery. Poor service.

Amazing samosas and wonderful customer service thanks to Angela and Niaz! Highly recommend.

Delicious sweets and very friendly service

Staff are not able to deal with complaints. Ordered sweets online for collection on 1st of July. Gave out as gifts on same day. Got phone calls next to say the sweets smelt of chemicals and had mould . Very embarrassing. When I called ambala on gorgie road staff was very unhelpful. Went to shop on 3rd July was served by a girl who said she couldn't do anything even though some of the sweets I retrieved from relatives proved that they were off and smelt of chemicals. She only replaced them but when we got home most of the sweets still smelt chemically.
Have emailed the company for refund and for an explanation.

I have been a long-standing and very satisfied customer of "Ambala", and if any"issues" were to arise, they respond/rectify after a quick word on the phone or by email

I really like Ambala sweets and savouries no doubt the best in taste in my opinion but they are very expensive compared to other shops.
Even a carrier bag is charged no matter how much you spend.
I travelled all the way from central London to collect what I paid for yesterday and as it was left behind I made the trip so I was refunded the amount but any other shop would offer a complimentary sweet or savoury for going all the way there.
Also an hour's journey but nothing sadly. Therefore I can't rate it a 5star.

The Mitai was a birthday gift. Arrived slightly squashed and packaging needed to be more today to prevent this therefore not appealing when opened
Packaging needs revising
Ordering was easy and delivered on time

I would actually give zero stars. On 15 May, my Dad’s 92nd b’day I bought sweet and savoury items from Ambala, Swindon. During the celebrations, I nearly broke a tooth as I bit into a stone in one of the sweets. When I reported it the next morning, the staff didn’t seem to know who owned the store and could share who to contact for a safety incident. After a number of calls, someone from Ambala called but was quite defensive on sharing their full name. I arranged to hand over the stone but since then - absolutely no follow up whatsoever and no investigation findings shared. I think that’s terrible customer service. Why would you do that to a customer?