Our office space has never looked better. Ambius really go above and beyond keeping our plants alive and healthy and the staff are always so friendly. Vicky who comes into our Birmingham site is lovel... Voir plus
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When Ambius visit our site it is always a pleasant experience. Derek is always friendly and professional onsite maintaining the plants to a high standard. The plants are dust free and healthy. On ar... Voir plus
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Initial contact, meeting and receipt of proposal was timely. The Ambius rep listened to our requirements. Having placed the order it took over 2 months for the plants to be installed which is too lon... Voir plus
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Our plants are well looked after by Lance who takes a pride in his work. We have two fantastic living wall plants which always impress people visiting the office. Lance always has a smile on his f... Voir plus
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À propos de l'entreprise
À propos de Ambius UK
Écrit par l'entreprise
At Ambius, we specialize in crafting bespoke interior environments tailored to your business needs. Our expert team works closely with clients to select the perfect plants, containers, and accessories that fit their unique space, budget, and lighting requirements.
Whether you're looking to revitalize your workplace or create a welcoming atmosphere, we offer a comprehensive range of services. From interior and exterior landscaping to Christmas decorations, scenting solutions, and innovative design services, we've got you covered.
Our design expertise and cutting-edge technology enable us to bring your vision to life. But what really sets us apart is our award-winning service team. Equipped with the latest technology, they provide exceptional plant care and maintenance, ensuring your space always looks its best. With instant proof of service, proactive query management, and a dedicated admin team just a phone call away, you can enjoy total peace of mind.
Contact Us
Whether you're looking to revitalize your workplace or create a welcoming atmosphere, we offer a comprehensive range of services. From interior and exterior landscaping to Christmas decorations, scenting solutions, and innovative design services, we've got you covered.
Our design expertise and cutting-edge technology enable us to bring your vision to life. But what really sets us apart is our award-winning service team. Equipped with the latest technology, they provide exceptional plant care and maintenance, ensuring your space always looks its best. With instant proof of service, proactive query management, and a dedicated admin team just a phone call away, you can enjoy total peace of mind.
Contact Us
Ambius can help you design, install & maintain stunning plant displays
Écrit par l'entreprise
- We are passionate about delivering excellent customer service to every single client.
Coordonnées de contact
Compass House, RH10 9PY, Crawley, Royaume-Uni
- 08083028200
- marketing.uk@rentokil.com
- ambius.co.uk
4,7
Excellent
380 avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Due to the amazing work and attention…
Due to the amazing work and attention to detail from Neil over the last few years. Ambius have received an additional building to nurture for the following year.
6 janvier 2021
Avis spontané
Réponse de Ambius UK
Thank you for taking the time to leave us a five-star review! We are so pleased that you appreciate the hard work of our Ambius colleague to the point of extending our partnership. We look forward to continuing our work on your buildings!
Ambius UK
Ambius have looked after the plants in…
Ambius have looked after the plants in our building for some years now.
Kerrie always does an outstanding job, not only in looking after and maintaining the plants health and appearance, but also in her communication and approach in making sure we are always up to date with the additional services and products that Ambius can provide and offer. Very impressive.
8 décembre 2020
Réponse de Ambius UK
Thank you for taking the time to leave us a five-star review! We are so pleased that you appreciate the hard work of our Ambius colleague, we will continue to maintain the designs in your building to as high a standard as possible.
Ambius UK
Kerry our lady that services our plants…
Kerry our lady that services our plants is amazing nothing never to much trouble she's always happy and smiling so professional
27 novembre 2020
Réponse de Ambius UK
Hi Claire,
We do appreciate your positive feedback!
We will ensure to share your review with Kerry.
Kind regards,
Ambius UK
Keep up the good work...
We have had a contract with Ambius for over 4 years now. Kerrie who carries out the maintenance in our office is always very professional and always comes with a smile. Keep up the good work!
26 novembre 2020
Réponse de Ambius UK
Hello,
Thank you so much for your feedback.
We will make sure to pass on your comments to the Kerrie and the rest of the team.
Kind regards,
Ambius UK
Recommended..
I have been involved with working with Kerrie from Ambius for 3 yrs now and never had any issues. They advise and on one occasion offered to replace a plant as did not survive where we had placed in our office.
Highly recommend 😎
24 novembre 2020
Réponse de Ambius UK
Hello Biffa,
Thank you for taking the time to leave us an excellent five-star review and for recommending our service.
We will ensure to share your review with our team and to Kerrie.
Kind Regards,
Ambius
Times are tough, but customer service matters
So far, I'm fairly disappointed with the service received. Throughout the quote early in the year we had top notch service from the sales rep Sarah Hockman, however more recently I've struggled to receive that same level of service when querying an incorrect invoice. Called a couple of times and promised call backs, but nothing yet. I was also told at one point that the issue was sorted, only to later receive a chase email as if we had never spoken! When I explained the situation over email, the response did not seem to register anything I had said and seemed like a copy & paste job. I'm really hoping this gets resolved as it's been a disappointing start.
16 juin 2020
Avis spontané
Réponse de Ambius UK
Hello,
Thank you for bringing this to our attention. Please accept our apologies for the lack of service you've received. Could you please provide further information, any reference numbers and your preferred contact details via Trustpilot or email to marketing.uk@rentokil.com so that our customer team can contact you directly regarding this issue.
Ambius UK
Tasha has looked after our plants for…
Tasha has looked after our plants for years they visit every 4 weeks, she is helpful, friendly and great at her job, we have recently moved offices so Ambius have been more the helpful with this, Ian came to remove the plants with no fuss, then Ian and Tasha have been back to fit out our new office and it looks great, would highly recommend to others.
12 mars 2020
Avis spontané
All the staff are very professional and…
All the staff are very professional and polite, the person who attends to dress the plants Andrew Davies is a particularly strong ambassador for your company as he is very approachable professional and helpful.
16 février 2020
Avis spontané
Réponse de Ambius UK
Hi Michael,
We do appreciate your positive feedback on the professional service our staffs are providing to you.
Kind regards,
Ambius UK
Have had the same company/flower lady…
Have had the same company/flower lady for years (Wendy Boylin). Consistently excellent work, and superb attitude. I feel a bit guilty not writing a review sooner.. Occurred to me today after a brief chat, that Wendy can work like a ninja or hummingbird. You usually only see evidence of a job well done.
14 février 2020
Avis spontané
Réponse de Ambius UK
Hi Steve,
Thank you for taking time to review our services!
We're glad you had such a good experience, and will let Wendy know you spoke so highly of her.
Kind regards,
Ambius UK
My Flower Ladies
since I've been working here, the quality of the orchids we get have been great as usual, guests are always compliments at them, the general maintenance to the other plants is top notch as always, Big shout out to all the Ladies we've had Tracie, Vicki, and at current Belinda and Wendy covering for her :) thank you lot for time bringing life to our floor!!!
10 février 2020
Avis spontané
Réponse de Ambius UK
Hi Nigel,
Many thanks for your kind review.
We are always pleased to hear what our customers have to say & will pass these comments onto our team.
Kind regards,
Ambius UK
Great no fuss service
Great no fuss service
We are lucky enough to have had our plants serviced by Peter (Brennan) for many years. He maintains the plants and gives us good advice, this means that we can relax and enjoy the plants without any effort or fuss.
27 novembre 2019
Avis spontané
Réponse de Ambius UK
Hi Diane,
Thanks you for the great five start review. We are pleased to hear about the great no fuss service you have received from Peter Brennan over the years. We will be sure to pass on your feedback.
Kind regards,
Ambius UK
Ambius
We have a brilliant relationship with Ambius. Our Customer consultant, Helen is fabulous and Esme who looks after all of our planters is just wonderful. You are always met with a smile and they always help when and where they can.
22 novembre 2019
Avis spontané
Réponse de Ambius UK
Hi Michaela,
Thank you so much for your review.
We're thrilled to know how happy you are with Ambius. We are proud to offer expert plant advice and service with a smile!
Please don't hesitate to get in touch if there's anything else we can do to help.
Have a lovely weekend.
Kind regards,
Ambius
Office Plants
our office plants are well tended by our Ambius 'gardener'. he comes every few weeks to refresh, dead head and generally tend our plants. He is always friendly but 'reads' the office well, so is only chatty when the office isn't busy. Can't complain about any part of the service.
5 novembre 2019
Avis spontané
Réponse de Ambius UK
Hi Caroline,
Thanks for your feedback.
Delivering excellent customer service alongside our plant maintenance service is one of our key values, and we are delighted to know that your Ambius technician is so in tune with your office atmosphere and your needs.
Thanks again for sharing your thoughts on the service you receive; we will make sure to pass your comments on to the team.
Kind regards,
Ambius UK
Lance - Morrisons Head Office
Lance is our site operative, friendly, polite, always smart and gives a good impression of your companies customer values.
Communication between customer and operative is excellent, Lance always informs me of his plan for his time on site, talks to me in relation to any plants that need addressing and the action he is going to take.
A pleasure to have on site.
4 novembre 2019
Avis spontané
Réponse de Ambius UK
Hello,
Thank you so much for your feedback.
We are proud to have Lance as an ambassador for Ambius, and we're happy to hear that you have such a strong working relationship.
We will make sure to pass on your comments to the team.
Thanks again.
Kind regards,
Ambius UK
Réponse de Ambius UK
Hi Helen,
Thank you very much for your honest and constructive feedback.
We work with our technicians to ensure that they allot the correct amount of time to every client depending on the service required. We also strive to be as quick, efficient and discreet as possible on site.
It's of an absolute priority to us that you feel your business has received the correct amount of care and attention, so we're grateful that you've let us know about your experience.
We will pass your feedback on to the team to investigate.
Thank you again for your review.
Kind regards,
Ambius
The team listens and works with you to…
The team listens and works with you to produce great results. Excellent knowledge of plants, with a real care for details and longevity.
4 octobre 2019
Avis spontané
Réponse de Ambius UK
Hi Sutinder,
Thank you for taking the time to review our plant maintenance service. We are happy to know that you have such a great working relationship with the team; we pride ourselves in our ability to listen carefully and deliver the results you are looking for!
Longevity of plants is a very important detail as it not only keeps your premises looking fantastic, but also helps promote sustainability.
We really appreciate your feedback, and will pass your comments on to the team.
Thanks again.
Kind regards,
Ambius
The office arrangements are great
The office arrangements are great. The staff attend regularly and look after the plants well. They are friendly and change plants when they are needed. They are very knowledgeable about their subject. I truly recommend them.
3 octobre 2019
Avis spontané
Réponse de Ambius UK
Hi Samantha,
Thank you for your recommendation.
It's fantastic to know that you would recommend our plant maintenance service; we will make sure to pass your kind words on to the team.
Thanks again for your review and have a good weekend.
Kind regards,
Ambius
GOOD SERVICE.
1 octobre 2019
Avis spontané
Réponse de Ambius UK
Hi Yvonne,
Thank you so much for your feedback! We're always happy to help in any way we can.
Have a lovely day and please don't hesitate to get in touch if there's anything else we can do for you.
Kind regards,
Ambius
Appalling Service
As a hotel we have used their services for over 10 years but recently the quality of their work has deteriorated significantly. They are supposed to maintain our grounds but there is moss and weeds everywhere, bushes have grown so tall they are blocking windows and fire escape routes, which is a Health and Safety issues.
We rent plants from them but they are not well looked after, the pots are chipped and battered, the plants look half dead.
I have repeatedly raised the issue with our Ambius Account Manager but they are not interested.
I recommend looking else where.
19 septembre 2019
Avis spontané
Réponse de Ambius UK
Hi Manship,
I'm very sorry to read that you are unhappy with the quality of service recently.
Please can you email me on marketing.uk@rentokil.com, and I will ensure a complaint gets raised, and followed through with.
Please provide your contact details and contract number or postcode, so we can ensure that this is raised against the correct branch that this relates to.
Again, apologies for the experience you have had, I will ensure this gets followed up as soon as we have your details.
Best regards
Ambius Customer Care Team
Always helpful and professional and…
Always helpful and professional and quick to complete any works.
19 septembre 2019
Avis spontané
Réponse de Ambius UK
Hi Alan,
Thank you so much for your feedback.
We're pleased to know that you're happy with our service. We look forward to continuing to work together to achieve the results you're looking for.
Thanks again.
Kind regards,
Ambius
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