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Lisez les avis des autres

Noté 1 sur 5 étoiles

I’m really disappointed with my experience with Amore Beds. Communication has been poor throughout — I’ve had to chase repeatedly just to get a response, and the phone line hasn’t been work... Voir plus

Noté 5 sur 5 étoiles

An excellent range of beds I must say. We bought two- the Harold wide headboard bed with a 90 inch high headboard extended panels and gas lift. The Buckingham Mirror bed with a 90 inch headboard and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Brilliant! I have never experienced such personal customer care from a furniture company every before, and trust me I have tried a few. I was let down by our local high street brand store ( which nea... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

All parts arrived well protected so there was no damage during transit. Bed seems well made with no flaws in the upholstery. I advise selecting the panel base option over the wooden slats, as assembly... Voir plus

À propos de l'entreprise

  1. Magasin de meubles
  2. Magasin de lits
  3. Magasin de meubles de chambre à coucher

Écrit par l'entreprise

Here at Amore, We know a thing or two about furniture. That's because we've been making high quality, comfy and stylish items for over 15 years, right here in the UK. Providing you with the biggest range of beds and sofas in UK


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

531 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 36 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Terrible Service!

I’m really disappointed with my experience with Amore Beds.

Communication has been poor throughout — I’ve had to chase repeatedly just to get a response, and the phone line hasn’t been working, making it even harder to get in touch.

The bed itself is not as described; the colour doesn’t match the swatch provided and has a strong gold undertone.

More importantly, it hasn’t been manufactured or assembled properly. The headboard doesn’t sit correctly, which points to an issue with the build quality.

I want to return the item, but after reading reviews where customers haven’t received refunds after doing so, I’m concerned about how this will be handled. I'll be escalating this with my payment provider.

Overall, a frustrating experience and not one I’d recommend.

17 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

I was a little skeptical buying such a…

I was a little skeptical buying such a big bed online without being able to see it but I am SO GLAD I TOOK THE PLUNGE!
Amore made the process so seamless and nice. The quality of the bed is amazing and we chose it with gas lift storage and its taken care of our storage issue haha.

Delivery was nice and easy, only took around 7 days for it to arrive and the drivers were so nice and friendly too. Overall this has been a breath of fresh air experience for us and very stress free as well specially when furniture ALWAYS causes stress haha.

9 avril 2026
Avis spontané

Trustpilot examine cet avis conformément à notre procédure de signalement.

Noté 5 sur 5 étoiles

This has been by far one of the best…

This has been by far one of the best furniture buying experiences we have had in a while. Our bed arrived in perfect condition and packaging. Looks fantastic and has completely transformed our bedroom into a 5 star luxury hotel haha!

24 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Such a waste of money

Really wish I didn't have to write this review, but after failing to receive any help from customer support I have no choice. We ordered a bespoke bed in December 2024 and the service then was great. When the bed arrived, it was wrong - we had ordered an ottoman but they sent a normal base. The customer service team then said that they dont do ottomans on bespoke size beds, despite us having paid for the ottoman base and this never being mentioned until after delivery. its now been 2 months of me trying to contact them for a solution, being met with nothing but empty promises. They have stopped answering me, and I have not received a refund. Absolutely terrible! Not worth the money, the bed is nice but certainly not worth the steep price tag. Really disappointed, I would avoid at all costs.

1 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

An excellent range of beds I must say

An excellent range of beds I must say. We bought two- the Harold wide headboard bed with a 90 inch high headboard extended panels and gas lift.
The Buckingham Mirror bed with a 90 inch headboard and gas lift and we couldn’t be more happier with both of them. Great quality, both beautiful designs and delivered really quickly too. Amazing customer service too as we were kept informed of our order.

12 mars 2026
Avis spontané
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Réponse : Amore

Thank you so much for taking the time to leave such a wonderful review. We truly appreciate your kind words and are absolutely delighted to hear that you are so happy with both of your beds.

The Harold Wide Headboard Bed with the 90-inch high headboard and extended panels is definitely one of our statement designs, and we’re so pleased to hear that it has made such a great impact in your room. The combination of the tall headboard and extended panels really does create a luxurious focal point, so it’s fantastic to know you’re enjoying both the style and the practicality of the gas lift storage.

We’re also thrilled that you love the Buckingham Mirror Bed. It’s a beautiful design and the mirrored detailing really does add that extra touch of elegance and brightness to a space. Hearing that both beds have met your expectations in terms of quality, design, and functionality means a lot to us.

It’s equally great to know that the delivery process and communication throughout your order went smoothly. We always aim to keep our customers fully informed and provide the best possible service from start to finish, so your feedback about our customer service is incredibly appreciated.

Thank you again for choosing us for your beds and for sharing your experience. Your support truly means a lot to our team. We hope you continue to enjoy your new beds for many years to come, and if there’s ever anything we can help you with in the future, please don’t hesitate to get in touch.

Warmest thanks once again for your lovely review.

Noté 5 sur 5 étoiles

Amazing just amazing

Amazing just amazing!
One of the best quality beds out there and top notch service to follow.
All our questions were swiftly answered. The quality of the bed is second to none and it is so expensive looking. Even more than how much we paid for it. Really happy with it.

9 mars 2026
Avis spontané
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Réponse : Amore

Thank you so much for your fantastic review. We truly appreciate you taking the time to share your experience with us, and it means a lot to hear such positive feedback.

We’re absolutely delighted to know that you’re so happy with the quality of your bed and the overall service you received. Our team works very hard to ensure that every customer has a smooth and enjoyable experience, so it’s wonderful to hear that all your questions were answered quickly and that you felt well supported throughout the process.

Hearing that you feel the bed looks even more luxurious and expensive than the price you paid is incredibly rewarding for us. We always aim to provide beds that not only offer exceptional comfort and durability, but also bring a stylish and elegant look to our customers’ homes. Knowing that it has exceeded your expectations truly makes our day.

Your kind words about the quality being “second to none” really mean a lot to our team, as we take great pride in the craftsmanship and materials used in every bed we provide.

Thank you once again for your lovely feedback and for choosing us. We hope you continue to enjoy your beautiful new bed for many years to come, and please remember that if you ever need anything in the future, we’re always here to help.

Noté 5 sur 5 étoiles

love the quality of my headboard and…

love the quality of my headboard and the colour just what I wanted. Delivery was on time as well.

10 février 2026
Avis spontané
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Réponse : Amore

Thank you so much for your lovely feedback. We’re really pleased to hear that you’re happy with your new headboard and that the colour turned out exactly how you wanted. Choosing the right colour and finish is such an important part of creating the perfect look for a bedroom, so it’s great to know it matched your expectations.

We’re also glad to hear that the quality of the headboard stood out to you. Our team puts a lot of care into ensuring every piece is made to a high standard, so hearing that you love the quality truly means a lot to us.

It’s equally nice to know that your delivery arrived on time and everything went smoothly. We always aim to make the whole process as easy and reliable as possible from ordering right through to delivery.

Thank you again for taking the time to leave a review and for choosing us. We hope you continue to enjoy your headboard and that it adds the perfect finishing touch to your bedroom for many years to come.

Noté 5 sur 5 étoiles

By far one of the best companies I have…

By far one of the best companies I have dealt with. We now own 3 beautiful beds from here. Each made to the highest standard of quality and such strong sturdy build.
This time we went for the Windsor mirror wide headboard bed and we wanted some custom bespoke dimensions for our master bedroom as it was bigger than their standard dimensions on the website. I got in touch, provided them with a sketch of how it needed to be and the necessary dimensions and viola! It was made to absolute perfection in 2 weeks! I was surprised at the turnaround time since this was much bigger with a high 90”inch high headboard but still they adhered to their speedy delivery times and delivered.

On the day of delivery the guys were absolutely amazing. They setup my bed professional and were very careful of my bedroom not to damage anything.
I have nothing but praise for them and will definitely be recommending them to friends and family.

27 février 2026
Avis spontané
Logo de Amore

Réponse : Amore

Thank you so much for such an incredible review. It truly means a lot to us that you have taken the time to share your experience, and we are absolutely delighted to hear that you are happy with your latest bed.

The fact that you now own three of our beds is one of the biggest compliments we could receive. Your continued support and trust in our products really means a great deal to our entire team.

We’re especially pleased to hear that the Windsor Mirror Wide Headboard Bed with the bespoke dimensions turned out exactly as you envisioned. Creating custom pieces is something we genuinely enjoy, and it’s always rewarding when a customer shares their ideas and allows us to bring them to life. Thank you as well for providing the detailed sketch and measurements — it really helped our team ensure everything was made precisely to your requirements.

Your master bedroom sounds stunning, and we’re so glad the larger size and the 90-inch high headboard fit the space perfectly. Even with custom designs, we always try our very best to maintain our fast turnaround times, so it’s great to hear that the two-week timeframe and delivery met your expectations.

It’s also wonderful to know that our delivery team made a positive impression. We take great pride not only in the quality of our beds but also in ensuring that the installation process is handled professionally and with care. We’re really glad the team took the time to set everything up properly while being respectful of your home.

Thank you again for your continued support, your kind words about the quality and build of our beds, and for recommending us to your friends and family. Feedback like yours motivates us to keep delivering the best possible products and service.

We hope you continue to enjoy your beautiful new bed for many years to come, and if we can ever assist you again in the future, we would be more than happy to help.

Noté 3 sur 5 étoiles

Order ref UK2853

Order ref UK2853

Purchased an ottoman, however only the ottoman was delivered without the legs. Have had limited response, phone number is now disconnected. Linked to the Bedcreed website.

Update. Legs now received 4 weeks after the ottoman. Thank you.

Company is fine but you may have to work for it.

5 janvier 2026
Avis spontané
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Réponse : Amore

Thank you for your message.

It appears this review has been directed to the wrong company. We are not associated with the business you have mentioned.

Please leave your review with the relevant company to ensure it reaches the correct team.

Kind regards,

Noté 1 sur 5 étoiles

Purchased bed and was told gas lift…

Purchased bed and was told gas lift would get easier to lift over time.
This never happened and strap that lifts bed has snapped.
Impossible to contact on phone and sent numerous messages but never received any reply
Shocking after sales service

16 février 2026
Avis spontané
Logo de Amore

Réponse : Amore

Hi Terry,

Hope you are well.

The gas lift mechanism is designed to be strong and robust to maintain structural integrity and ensure safety during use. For this reason, it won’t feel soft or light, as it needs to properly support the mattress and stored items.

That said, we’re sorry to hear about the issue with the strap and that you’ve been unable to get through to us. We have checked our systems and can confirm that all emails and calls are being responded to promptly, so we’re concerned that your messages may not have reached us.

Please do get in touch with us again, and we’ll be more than happy to assist you. If the strap has broken and this has caused inconvenience, we can certainly look at arranging a replacement or finding a suitable solution for you.

We look forward to resolving this for you as quickly as possible.

Noté 1 sur 5 étoiles

Refund not given

I have been asking for A FULL refund to no avail. I had to buy another mattress. They are now ignoring emails. I regret ever buying from them.

Respondinding to the message from Amre below sent today 17/2/26. I copied and pasted my order details from your email.You have quieried with Trust pilot before when i made the 1st review so that they can remove my reviews and it didnt work. I am taking another route to retrieve my money than communicating with you. It will cost you more than refunding my order. These are my order details.

Reagan Grand Elegance Bed 1 item from amore.co.uk
Order placed

Placed on Tue 25 Nov
#
Order number Amore103720
View order
Based on this email
C

25 novembre 2025
Avis spontané
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Réponse : Amore

Hi,

We’re really concerned to hear about your experience. We’ve checked our records and cannot find any order under this name.

Could you please get in touch with us directly so we can investigate and assist you properly? We’re committed to resolving any issues and want to make sure you receive what you ordered.

Noté 1 sur 5 étoiles

SCAM

SCAM, BEWARE, DO NOT USE THIS COMPANY: Not contactable via email (bounces) or phone (line went dead), they did send part of the Ottoman we ordered but no legs and no way to contact them to rectify this. The better reviews on here may well be fakes.

26 janvier 2026
Avis spontané
Logo de Amore

Réponse : Amore

Hi,

We’re really concerned to hear about your experience. We’ve checked our records and cannot find any order under this name.

Could you please get in touch with us directly so we can investigate and assist you properly? We’re committed to resolving any issues and want to make sure you receive what you ordered.

Noté 1 sur 5 étoiles

I placed an order on 30/11/25

I placed an order on 30/11/25, fully paid. It said online that it was in stock and would be delivered in 10-20 days. I'm still waiting, and they are no longer replying to emails. If it stated more clearly on their website that it could take 20 days plus up to four weeks, then I would never have ordered from them. Would not purchase anything from them again and would advise folk to avoid.

30 novembre 2025
Avis spontané
Logo de Amore

Réponse : Amore

Hi,

We’re very sorry to hear about your experience and would like to look into this for you as a priority. At the moment, we’re unable to locate an order under this name.

Could you please get in touch with us directly and provide your order reference number along with the original details used to place the order, so we can investigate and assist you as quickly as possible?

We’re keen to resolve this and ensure you receive a clear update.

Kind regards,

Noté 5 sur 5 étoiles

what an absolutely amazing experience…

what an absolutely amazing experience it has been dealing with this company and having our 2 beds delivered from here. We had our hearts set on two of their designs for a while and finally took the plunge when the reno was done. Delivered within 8 days and I must say even the delivery experience and guys were amazing. Super happy

3 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Ordered a super king bed from the…

Ordered a super king bed from the company and when it arrived the quality was very poor. When you email them, they very rarely reply. I requested a refund and wanted to send the item back to which they replied saying that they would make a replacement headboard, I emailed straight back to say not to bother as I would like to send back, to which they waited 3 days and then said that the headboard was now in construction. This was over a month ago so that was a a load of rubbish if ive ever heard. I just want a refund. I’ve never been so disappointed in a purchase, and it wasn’t cheap

14 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

I have purchased the Scarlett hybrid…

I have purchased the Scarlett hybrid bed, and I am super satisfied with the bed. Made to perfection, I honestly cant fault it. The mirror just gives it such an elegant look. Its really well made and the mattress I bought with it is also really comfortable. I have been having such a luxurious sleep on it ever since it arrived. Me and my boyfriend assembled it ourselves instead of paying extra. It was easy enough with 2 pairs of hands and some know how on assembling furniture.

27 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Following our excellent previous with…

Following our excellent previous with them we have now decided to place a second order. Once again process was nice and easy. Nothing was too much. A third one coming soon for my mom once we get this delivered haha

29 janvier 2026
Avis spontané

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