alreadyave earring aids from Amplifon so when the wife decided she needed a pair l had no hesitation in suggesting Amplifon simply because ljaź Hussain derbybranch gave me gave me such brilliant afte... Voir plus
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Lisez les avis des autres
Caught out on visit to Poulton le Fylde when two hearing aid batteries died. The very kind gentleman in Amplifon had me sorted in minutes. Very kind, am most grateful.
The lady that did my hearing test was experienced and yet friendly. She was also polite and caring. The test included sound and also hearing tests and made me realise how much of ordinary conversation... Voir plus
L'entreprise a répondu
just been to stockport from wigan was full of nerves but when i went in Lisa the audiologist made me feel so relaxed had all the hearing tests and came out with exactly what i wanted,the service was t... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
A global leader in hearing healthcare for over 70 years and in 28 countries. Fast-track your hearing care with FREE hearing tests and FREE trials of the latest hearing aids.
A global leader in hearing healthcare
Écrit par l'entreprise
- Fast-track your hearing healthcare with Amplifon
- Our expert Audiologists will create a personalized free lifetime aftercare program to suit your hearing needs and the performance of your hearing aids.
FREE Lifetime Aftercare
Our expert Audiologists will create a personalised free lifetime aftercare program to suit your hearing needs and the performance of your hearing aids.
PLUS we offer a 60 day money back guarantee on all hearing aid purchases.
Coordonnées de contact
Gateway House, Styal Road, M22 5WY, Manchester, Royaume-Uni
- 0161 209 7008
- www.amplifon.com
4,6
Excellent
7 k avis
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Caught out on visit to Poulton le Fylde…
Caught out on visit to Poulton le Fylde when two hearing aid batteries died. The very kind gentleman in Amplifon had me sorted in minutes. Very kind, am most grateful.
26 mai 2026
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Friendly and professional treatment.
21 mai 2026
Avis spontané
Réponse de Amplifon UK
Dear Ian,
Thank you for your kind feedback. We’re really pleased to hear you received friendly and professional treatment. We appreciate you taking the time to share your experience and hope to support you again in the future.
Amplifon UK
Wonderful hearing check by your lady…
Wonderful hearing check by your lady consultant - but there was no mention of your high prices when your agent contacted me to arrange an appointment - if I had known the price, I would not have driven all that way and wasted both your consultant and my time - perhaps you might given a clue to likely future participants so not to waste their time too
21 mai 2026
Avis spontané
Réponse de Amplifon UK
Dear Edward ,
Thank you for taking the time to share your feedback. We’re really pleased to hear you had a wonderful hearing check and a positive experience with the consultant.
However, we’re sorry to hear that the pricing expectations were not made clear when your appointment was arranged, and that this led to inconvenience for you. That is not the experience we aim to provide, and we understand how frustrating it must have been to travel and then feel the service may not have been right for you.
We appreciate you raising this, as it highlights an important area where clearer communication is needed. Your comments will be shared with the team so we can improve how we explain services and costs upfront, helping ensure customers can make fully informed decisions before attending.
Thank you again for your honest feedback.
Amplifon UK
My initial experience was a bit…
My initial experience was a bit confusing but wehn I explaine the problem due to my age and failing vision, the audiologist was excelen t in exellent in both explaing and empathyMichael Wright The receeptioist went out of her way toreassure me that the remedy was soon athand
21 mai 2026
Avis spontané
Réponse de Amplifon UK
Dear Mr Wright,
Thank you for sharing your experience. We’re sorry to hear your initial visit felt a little confusing, but really pleased that the audiologist was able to take the time to explain everything clearly and support you with care and empathy. It’s also great to hear that the receptionist reassured you and made you feel more comfortable about the next steps.
We truly appreciate your feedback and will make sure it’s shared with the team, including Michael Wright and the reception staff.
Amplifon UK
The appointment went very well
The appointment went very well, got a coffee at the start, comprehensive introduction, did the test and got a copy of the results.
My hearing was good so didn't need the full service.
12 mai 2026
Avis spontané
Réponse de Amplifon UK
Dear Danny,
Thank you for your feedback. We’re really pleased to hear your appointment went smoothly and that you felt well looked after from start to finish. It’s great that the process, including the introduction and testing, was clear and comprehensive, and that you received a copy of your results. We also appreciate your understanding of your hearing results and are glad everything was reassuring for you. Thank you again for taking the time to share your experience.
Amplifon UK
Excellent support and advice
Highly knowledgeable and experienced. The tests were extremely comprehensive and fully explained. I was given all the information to consider including products prices and options related to my results. I would specifically recommend the amplify Walthamstow branch.
22 mai 2026
Avis spontané
Réponse de Amplifon UK
Dear Mr Crowther,
Thank you for your detailed feedback. We’re really pleased to hear you found the team highly knowledgeable and experienced, and that your tests were comprehensive and clearly explained. It’s great to know you were given all the information you needed, including options, pricing, and products tailored to your results. We truly appreciate your recommendation of our Walthamstow branch and thank you for taking the time to share your experience.
Amplifon UK
The experiences was very good i tell my…
The experiences was very good i tell my friends and family
20 mai 2026
Avis spontané
Réponse de Amplifon UK
Thank you for your kind feedback. We’re really pleased to hear you had a very good experience, and we truly appreciate your recommendation to friends and family. It means a lot to us that you’d share your positive experience, and we hope to support you again in the future.
Amplifon UK
Gloucester
Had a hearing test at Gloucester. Excellent service, no hard sell but plenty of options for me to take away and consider
18 mai 2026
Avis spontané
Réponse de Amplifon UK
Dear Katherine,
Thank you for your feedback. We’re really pleased to hear you had an excellent experience at our Gloucester branch and that you felt well supported throughout your hearing test. It’s great to know you were given clear options to consider with no pressure. We truly appreciate you taking the time to share your experience.
Amplifon UK
Things are Ample at Amplifon
The agent went beyond everything to accommodate me
19 mai 2026
Avis spontané
Réponse de Amplifon UK
Dear Madeline,
Thank you for your lovely feedback. We’re really pleased to hear that our agent went above and beyond to accommodate you. It means a lot to know you felt well supported, and we truly appreciate you taking the time to share your experience.
Amplifon UK
No follow-up after appointment!!!!
19 mai 2026
Avis spontané
Réponse de Amplifon UK
Dear Carl,
Thank you for your feedback.
We’re sorry to hear you didn’t receive the follow-up you were expecting. If you would like to arrange a follow-up appointment, please contact our customer care team on 0161 209 7000 and we will be happy to book this for you.
Thank you again for getting in touch.
Amplifon UK
10/10 staff were excellent I would…
10/10 staff were excellent I would highly recommend this place
19 mai 2026
Avis spontané
Réponse de Amplifon UK
Dear David,
Thank you so much for your great feedback. We’re delighted to hear you rated us 10/10 and that our staff made such a positive impression. It’s wonderful to know you would highly recommend us, and we really appreciate you taking the time to share your experience.
Amplifon UK
I thought the staff were very…
I thought the staff were very professional and helpful.
19 mai 2026
Avis spontané
Réponse de Amplifon UK
Dear Alun,
Thank you for your feedback. We’re really pleased to hear that you found our staff professional and helpful. We appreciate you taking the time to share your experience and hope to support you again in the future.
Amplifon UK
Waste of time
Horrible person there, asking personal questions even when she was aware it was upsetting. Made to feel inferior, told going to get dementia. Awful experience.
22 mai 2026
Avis spontané
Réponse de Amplifon UK
Dear Tom,
Thank you for taking the time to share your feedback. We’re very sorry to hear that your experience left you feeling uncomfortable and upset.
This is not the standard of care or communication we expect from our teams, and we take concerns of this nature very seriously. Customers should always feel treated with dignity, respect, and sensitivity, particularly when discussing health-related matters.
We would like to understand more about what happened so we can look into this properly. If you are willing, please contact our customer care team on 0161 209 7000 so this can be reviewed and addressed appropriately.
Thank you again for raising this with us.
Amplifon UK
Wigan Amplifon very disappointing
I have visited the Wigan Amplifon shop for a number of years to buy batteries etc. I’ve always been happy with the service and the welcoming staff however I will not attempt to visit this shop again.
It appears every time I go to the Wigan Amplifon it is never open or the lights are on but no one is on the reception.
I’ve attempted to go at different times of the day during the apparent opening hours but can’t seem to gain access.
To say I’m dissatisfied is a massive understatement the shop has gone from being completely dependable with very welcoming staff to nobody on the reception and seemingly never being open.
If the shop has permanently closed please have the decency to make the customers aware!
20 mai 2026
Avis spontané
Réponse de Amplifon UK
Dear Dom,
Thank you for taking the time to share your feedback, and for your kind comments about the service you’ve previously received from our Wigan team.
We’re sorry to hear about the difficulties you’ve experienced when trying to visit the branch recently, and we understand how frustrating that must be.
If you’ve been struggling to gain access, we’d recommend calling the store directly before visiting to check availability and arrange an appointment if needed. If you’re unable to reach the branch, you can also contact our customer care team on 0161 209 7000, who will be happy to help and direct you to the right support.
Thank you again for raising this with us.
Amplifon UK
alreadyave earring aids from Amplifon
alreadyave earring aids from Amplifon so when the wife decided she needed a pair l had no hesitation in suggesting Amplifon simply because ljaź Hussain derbybranch gave me gave me such brilliant after care,and of course my .hearing aidwhere first class as expected .The only shortfall is l expected the reward offered when you recommend someone
I.e my wife ..Irene.
24 avril 2026
Avis spontané
Réponse de Amplifon UK
Dear Michael,
Thank you for your kind feedback and for recommending Amplifon to your wife Irene. We’re really pleased to hear that you’ve been so happy with your hearing aids and the aftercare provided by Hussain at our Derby branch.
We’re especially glad your experience gave you the confidence to suggest us again, and we truly appreciate your continued trust and support. We’re sorry to hear there has been a shortfall regarding the recommendation reward, and we’d encourage you to get in touch with the branch so the team can look into this and make sure it’s properly addressed.
Thank you again for taking the time to share your experience—it means a great deal to us.
Amplifon UK
Lack of integrity
I purchased hearing aids with Amplifon approximately 3 years ago for £3500 pounds which helped with my hearing loss and was informed they could be adjusted as and when required. I had my last retest early this year at my Kingston branch. Shortly after I was contacted to have a free trial with new hearing aids. I did this and though the new aids were an improvement in my present ones the price of £4500 seemed steep after so short a time after spending £3500 so I declined the offer. To my amazement shortly after a new range came out so I was pleased I had not gone with the offer. I contacted my audiologist at the Kingston branch who said they were unaware of this new range at the time of my last trial. I found this hard to believe and emailed Customer services for explanation. I have had no response from my Kingston audiologist or customer services even after several chasing emails.
24 avril 2026
Avis spontané
Réponse de Amplifon UK
Dear Ray,
Of course — here’s a more neutral, less “accepting fault” version while still being professional and empathetic:
Thank you for taking the time to share your feedback and for outlining your experience in detail.
We’re sorry to hear that you’ve been disappointed with the communication following your recent trial and enquiries. We understand how frustrating it can feel when expectations around timing, product updates, and responses are not aligned, particularly after being in contact with our team over a period of time.
In terms of hearing aid technology, new ranges are introduced periodically as part of ongoing product development, and availability or awareness of upcoming releases can vary at the time of individual appointments or trials.
That said, we do take your comments about follow-up and communication seriously, particularly regarding the responses you’ve mentioned from both the branch and customer services. We would expect these enquiries to be acknowledged and handled in a timely manner.
If you are willing, we would appreciate the opportunity to review your case further and ensure it is fully followed up by the appropriate team. Please do reach out with your details so this can be looked into for you.
Thank you again for your feedback.
Amplifon UK
I was treated with politeness care…
I was treated with politeness care honesty plenty of time for me given all the information no hard sell very impressed
15 mai 2026
Avis spontané
Réponse de Amplifon UK
Dear Chris,
Thank you for taking the time to share your experience. We’re really pleased to hear that you were treated with politeness, care, and honesty, and that everything was clearly explained without any pressure. It’s great to know you felt given plenty of time and support throughout your visit. We truly appreciate your feedback and are very glad you were impressed with the service.
Amplifon UK
I am thanking the Amplifon uk how they…
I am thanking the Amplifon uk how they deal with my case, I met a honest person who welcomed me nice and it was very fantastic test
14 mai 2026
Avis spontané
Réponse de Amplifon UK
Dear Adeeb,
Thank you for your kind feedback. We’re really pleased to hear that you felt well looked after and that your experience with us was so positive. It’s great to know you were made to feel welcome and found the hearing test to be a fantastic experience. We truly appreciate you taking the time to share your review and your trust in Amplifon UK.
Amplifon UK
A pleasant experience
The young lady named "Sunday" was very helpful. Imdid appointment it.
19 mai 2026
Avis spontané
Réponse de Amplifon UK
Dear Valerie,
Thank you for your lovely feedback. We really appreciate you taking the time to share your review and look forward to supporting you again in the future.
Amplifon UK
Réponse de Amplifon UK
Dear Mr Coe,
Thanks so much for your kind words! We’re really pleased to hear you found our team helpful. We appreciate you taking the time to leave a review and hope we can support you again in the future.
Amplifon UK
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