Overall, I’m very happy with my order. It arrived on time, exactly as expected, and in great condition. My only concern was that it took several days to get a response to a shipping question, which ma... Voir plus
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One of the worst online shopping experiences I’ve ever had. Here’s why: 1. Shipping took longer than what was advertised on their website 2. When the order finally shipped, they didn't sen... Voir plus
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La compra ha sido muy fácil y la lámpara ha llegado en el tiempo indicado cuatro días. La lampara es exactamente como esperaba. He quedado muy satisfecha con todo el proceso. Quizás haría una sugere... Voir plus
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Realicé el pedido de 2 lamparas VP7 el 27/11/2023. Hoy día 11/01/2024 no las he recibido. He contactado 5-6 veces con Andlight, responden rápido, pero falta eficiencia. ¿Hasta cuando? Espero fechas... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
ANDLIGHT – Your Home Should Feel Like Home En AndLight cuidamos el diseño, la calidad y la funcionalidad. Seleccionamos con mucho mimo nuestras lámparas, muebles y accesorios para el hogar, de la mano de algunas de las marcas más reconocidas del mundo. Somos distribuidores oficiales de piezas de diseño, tanto clásicas como modernas, y trabajamos tanto para clientes particulares como para proyectos de interiorismo profesionales. Nuestro objetivo es inspirarte y ayudarte ofreciendo buenos productos, un trato cercano y conocimientos de la mano de expertos. Desde nuestra base en Copenhague, queremos que tu experiencia con nosotros sea fácil y agradable, desde el momento en el que haces clic en nuestra web, hasta que llegan tus productos a casa.
Coordonnées de contact
Nelson Mandelas Allé 16, 2450, København SV, Danemark
- +45 44 44 62 44
- info@andlight.es
- andlight.es
3,6
Moyen
81 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Todo tal cual anunciado
2 octobre 2022
Avis spontané
Réponse de AndLight.es
Dear Alejandro,
Thank you so much for your nice review!
5 STARS! We are happy to know that you had a good experience with our service.
We hope to have the pleasure of welcoming you as a customer again in the future.
If you have any questions, you are always welcome to contact us at info@andlight.es.
Have a wonderful day!
Best regards
Maria // Andlight
Envío muy rápido y precio más barato…
Envío muy rápido y precio más barato que en otras webs.
8 septembre 2022
Avis spontané
Réponse de AndLight.es
Dear MaiM,
Thank you so much for your 5 star review!
It is a joy to hear that you had a good experience with our service. We are happy that your order arrived quickly and safe.
We hope to have the pleasure of welcoming you as a customer again in the future.
If you have any questions, you are always welcome to contact us at info@andlight.es.
Have a wonderful day!
Best regards
Maria // Andlight
El servicio ha sido impecable
El servicio ha sido impecable. El producto perfecto. El envío muy rápida y el embalaje muy cuidadoso. Totalmente recomendable. Seguramente volveré a comprar en AndLight.es.
6 septembre 2022
Avis spontané
Réponse de AndLight.es
Dear Ana Maria,
Thank you so much for your great review!
It truly means a lot to us to hear that you had a positive experience with our service. We’re glad to know that your order arrived quickly and safe.
We hope to have the pleasure of welcoming you as a customer again in the future.
If you have any questions, please don’t hesitate to contact us at info@andlight.es
Wishing you a wonderful day!
Best regards
Maria // Andlight
Precio super competitivo y entrega…
Precio super competitivo y entrega rápida. Muy contenta, volveré a comprar en esta página.
12 juillet 2022
Avis spontané
Réponse de AndLight.es
Dear Patricia,
Thank you so much for your great review!
It truly means a lot to us to hear that you had a positive experience with our service. We’re glad to know that your order arrived quickly and safe.
We hope to have the pleasure of welcoming you as a customer again in the future.
If you have any questions, please don’t hesitate to contact us at info@andlight.es
Wishing you a wonderful day!
Best regards
Maria // Andlight
Compra fácil y entrega en tiempo acordado
La compra ha sido muy fácil y la lámpara ha llegado en el tiempo indicado cuatro días. La lampara es exactamente como esperaba. He quedado muy satisfecha con todo el proceso.
Quizás haría una sugerencia: que antes de finalizar la compra se indicara que se necesita incluir una bombilla y que el propio sistema te propusiera diferentes opciones. De esta forma, la compra quedaría del todo completa.
11 juillet 2022
Avis spontané
Réponse de AndLight.es
Dear Carmina,
Thank you so much for your nice review!
It truly means a lot to us to hear that you had a positive experience with our service. We strive to deliver a good customer care though out the whole process, and we are constantly working on updating our information on the site.
If you have any questions, please don’t hesitate to contact us at info@andlight.es
Wishing you a wonderful day!
Best regards
Maria // Andlight
La lámpara es preciosa y el servicio perfecto
La lámpara es preciosa , cumple todas mis expectativas . Indicar que la lámpara llegó defectuosa y los trámites para el cambio fueron rápidos y sencillos , por lo que no puedo poner otra valoración que la máxima, ya que ante un problema la empresa respondió a la perfección y esto es lo que yo valoro . Recomiendo esta empresa y volveré a comprar .
9 juillet 2022
Avis spontané
Réponse de AndLight.es
Dear Laura,
Thank you so much for your nice review!
It truly means a lot to us to hear that you had a positive experience with our service. We strive to deliver a good customer care though out the whole process, and I am happy that the claim team were able to help you.
If you have any questions, please don’t hesitate to contact us at info@andlight.es
Wishing you a wonderful day!
Best regards
Maria // Andlight
Estupendo todo!
Estupendo todo!! Selección, marcas, servicio, seguimiento!! Todo genial repetiremos.
7 juillet 2022
Avis spontané
Réponse de AndLight.es
Hi Oscar,
5 stars! Thanks your so much for taking the time to share.
We are so happy to hear that you have had a great experience overall and that the order was delivered to you fast.
If you have any questions, please don’t hesitate to contact us at info@andlight.es
Wishing you a wonderful summer!
Best regards
Maria // Andlight
Transacción correcta y entrega rápida.
4 juillet 2022
Avis spontané
Réponse de AndLight.es
Dear Cliente,
Thank you so much for your great review!
It truly means a lot to us to hear that you had a positive experience with our service. We’re glad to know that everything were handled in a proper way.
If you have any questions, please don’t hesitate to contact us at info@andlight.es
Wishing you a wonderful day!
Best regards
Maria // Andlight
Kizu Portable Table Lamp
Compramos una lámpara de mesa, nos llegó bastante rápido y en perfectas condiciones. En precio estaba 40€ menos que en la tienda on-line donde suelo comprar.
La lámpara es preciosa, se nota la calidad al tacto, nos ha encantado.
19 juin 2022
Avis spontané
Réponse de AndLight.es
Dear Ana Maria,
Thank you so much for the great review!
It is a pleasure to hear that you are interested in our range of products. We strive to have a wide range of high quality lamps and furniture.
If you have any questions, please contact us at info@andlight.es
Have a wonderful day!
Best regards
Maria // Andlight
Muy buen servicio
10 juin 2022
Avis spontané
Réponse de AndLight.es
Dear Luis,
Thank you so much for your great review!
It truly means a lot to us to hear that you had a positive experience with our service. We’re glad to know that your order arrived quickly and safe.
We hope to have the pleasure of welcoming you as a customer again in the future.
If you have any questions, please don’t hesitate to contact us at info@andlight.es
Wishing you a wonderful day!
Best regards
Maria // Andlight
Muy satisfecho!!
Experiencia de compra satisfactoria de una lámpara Fontana, comodidad en la compra y luego muy eficiente en la entrega, se adelantó a la fecha prevista y venía muy bien embalada y protegida para el transporte hasta Madrid
6 juin 2022
Avis spontané
Réponse de AndLight.es
Dear Miguel,
Thank you so much for your great review!
It truly means a lot to us to hear that you had a positive experience with our service. I hope you are enjoying your Fontana lamp.
We hope to have the pleasure of welcoming you as a customer again in the future.
If you have any questions, please don’t hesitate to contact us at info@andlight.es
Wishing you a wonderful day!
Best regards
Maria // Andlight
Top service & customer support
Top service & customer support. Very fast delivery.
We had a small issue with one part and they provided very fast and excellent support to help me fix it inmediately.
26 mai 2022
Avis spontané
Réponse de AndLight.es
Dear Xabier,
Thank you so much for your nice review!
It truly means a lot to us to hear that you had a positive experience with our service. I hope you are enjoying your Fontana lamp.
We hope to have the pleasure of welcoming you as a customer again in the future.
If you have any questions, please don’t hesitate to contact us at info@andlight.es
Wishing you a wonderful day!
Best regards
Maria // Andlight
Rapidez en el envío
Rapidez en el envío. Encantada con la compra. Muy buena experiencia.
26 mai 2022
Avis spontané
Réponse de AndLight.es
Dear Julia,
Five stars! We are so happy to hear that the whole experience has been positive, and that the order was delivered to you fast.
If you have any questions, please don’t hesitate to contact us at info@andlight.es
Wishing you a wonderful day!
Best regards
Maria // Andlight
Pantalla Foscarini
Compré una pantalla Foscarini y tenía dudas en el tamaño de la misma, les envié la foto del pie de la lámpara y las medidas y acertaron de pleno. La pantalla encaja a la perfección. Estoy muy contento con el servicio y la atención prestada de Andligth. Lo recomiendo
30 avril 2022
Avis spontané
Réponse de AndLight.es
Dear Jesus,
Thanks for the kind review.
It is a joy to read that you have review a good customer experience and that our service team were able to help with the matter.
We are very happy to know that we are helping our customers!
If you have any questions, please don’t hesitate to contact us at info@andlight.es
Wishing you a wonderful day!
Best regards
Maria // Andlight
We were very happy with the speed of…
We were very happy with the speed of delivery and the price
7 mars 2022
Avis spontané
Réponse de AndLight.es
Dear Niels,
Thank you so much for the nice review!
We are happy to hear that you have had a positive experience with our service and that the order was delivered to you within the expected time frame.
We hope to have the pleasure of welcoming you as a customer again in the future.
If you have any questions, please don’t hesitate to contact us at info@andlight.es
Wishing you a wonderful day!
Best regards
Maria // Andlight
Perfecto.
Todo correcto. Recibida compra en perfectas condiciones y máxima rapidez.
19 février 2022
Avis spontané
Réponse de AndLight.es
Dear Jamie,
Thank you so much for your great review!
We are happy to hear that you have had a positive experience with our service. We’re glad to know that your order arrived quickly and safe.
We hope to have the pleasure of welcoming you as a customer again in the future.
If you have any questions, please don’t hesitate to contact us at info@andlight.es
Wishing you a wonderful day!
Best regards
Maria // Andlight
Las lamaras son hermosas ,
Las lamaras son hermosas ,, llegaron antes de lo previsto , super bien envueltas y mas bonitas de lo que imaginaba
17 février 2022
Avis spontané
Réponse de AndLight.es
Dear Patricia,
Thank you so much for your great review!
It truly means a lot to us to hear that you had a positive experience with our service. We’re glad to know that your order arrived quickly and safe. And that the lamp exceeds your expectations.
We hope to have the pleasure of welcoming you as a customer again in the future.
If you have any questions, please don’t hesitate to contact us at info@andlight.es
Wishing you a wonderful day!
Best regards
Maria // Andlight
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