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AngelSense Avis 

328
•
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 1 sur 5 étoiles

When it works, it's great. Just hope you have no problems. When the device actually functions, it provides great peace of mind. But the moment something goes wrong, you are entirely on your own... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

AngelSense has given our family so much peace of mind, especially with the GPS tracking and alerts. One everyday moment that really helped was being able to check my child’s location and know they wer... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

AngelSense has been such a blessing for my family. As a parent of a child who needs extra supervision, knowing I can keep track of my son’s location and safety gives me so much peace of mind. It helps... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We got angel sense 9 years ago after my non- verbal child's bus went missing and stopped communicating with dispatch. Angel sense has given us peace of mind. We are able to see my son's location, ho... Voir plus

À propos de l'entreprise

  1. Fournisseur de GPS
  2. aussi dans
  3. École d'éducation spécialisée
  4. Fournisseur d'équipements de sécurité

À propos de AngelSense

Écrit par l'entreprise

AngelSense is an assistive technology that provides safety and independence for individuals with special needs, including autism and dementia.AngelSense was created with a shared vision: to ensure safety, independence, and peace of mind for families who face unique challenges every day.

The technology is designed to go beyond tracking. It’s about providing real-time support, being proactive in preventing risks, and offering a sense of comfort knowing that parents and caregivers are never alone in caring for their loved one.

About the Technology

The AngelSense system includes a wearable device that can either be worn as a watch or attached to clothing, depending on the individual's level of functioning and sensory sensitivities. The device is connected to an app that parents and caregivers use to monitor and communicate with their loved one.

The AngelSense includes a number of lifesaving features:

  1. Continuous Monitoring allows you to always know where your loved one is through proactive alerts right to the app. Whether your loved one is at school, in transit, or out in the community, you can instantly see their location and know if something isn’t right.
  2. The Smart Voice Suite provides you with tools to talk to your loved one and listen in on their environment with the assistive speakerphone. You can also set voice reminders to maintain routine and use voice navigation to help navigate yourself to your loved one.
  3. Emergency Search and Rescue Tools give you the ability to act immediately if your loved one elopes without delay. The features give you the ability to share their live location with first responders and other people searching through the app and share their photo with other people in the area.
  4. Health and Wellness Tools provide you with insights into your loved one's well-being by being able to monitor changes in their routine, movement, or behavior so you can act early when something feels off. The tools include fall detection, a step counter, and location playback.
  5. Safe Ride Monitoring gives you a view into your loved one's transit journey in real time and know immediately if something changes along the way.
  6. Tailored School Solutions were designed to support safe transitions, prevent emergencies, and promote least restrictive learning by allowing parents and educators to set their app preferences and share access with school administration.

AngelSense Wearing Options

AngelSense offers two devices: a wearable device that can be attached to clothing and a smart watch for discreet wearing.

To help ensure your loved one wears their device continuously, AngelSense offers a number of sensory-friendly wearing options. The wearable device arrives with a fabric sleeve, 3 magnetic fasteners, and a magnetic key which can be attached to clothing or a bag for non-removable wearing.

Other accessories include biker shorts, an undershirt, an armband, a belt clip, and more. These can be bought separately.

The Customer Care Team

The AngelSense customer care team is made up of special needs parents who use AngelSense for their loved ones. They understand where you are coming from and can help you find the right solution.

Find the best solution for you and your loved one at AngelSense.com

30-day money back guarantee

After the 30-day money back guarantee period, your subscription is a 1-year contract

You can cancel your purchase at any time during the first 30 days and we will give you a full refund for both the subscriber kit and the monthly service. This gives you plenty of time to try out the AngelSense solution and see if it meets your needs. After the 30 day risk free trial, the service fee will be charged monthly with a 12 month commitment. Date of billing is 1 month from delivery. We must receive notification via our support center with intent to cancel within the 30 day trial period. In addition, the subscriber kit must be returned to us in its original condition. We will then issue a full refund. Additional accessories purchased are not refundable. The full refund takes approximately 14 working days to process once the subscriber kit is received at our warehouse.

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4,2

Bien

TrustScore 4 sur 5

328 avis

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Noté 5 sur 5 étoiles

AngelSense saved my sanity

AngelSense saved my sanity. My son was put on the wrong bus and I knew where he was before the school or transportation company could locate him through the app. His school also takes him on multi stop trips in the community and I am able to keep a track of where he is the entire day. I can't tell you what a peace of mind that is. Being able to track speed demon bus drivers is also a wonderful feature.

Eileen "Mama Fry" Shaklee, writer of the blog "Autism with a side of fries"

3 février 2018
Avis spontané
Noté 5 sur 5 étoiles

AngelSense is a bargain!

The monthly bill for AngelSense sounds high. But before AngelSense, whenever Ross ran away from me, I had to decide if I wanted to call 911.

I have not made a 911 call in the first 10 months that we've been using AngelSense. Finding him is with AngelSense is so much easier and less stressful. I just hit the button! The app on my phone shows his location and mine on a map.

Special shout out to the AngelSense customer support team. I wish I could get that kind of service from the cable company or the car dealer!

1 février 2018
Avis spontané
Noté 5 sur 5 étoiles

I LOVE AngelSense

I LOVE AngelSense! My son is now 23 years old, non-verbal autistic with ataxic CP. Sweetest person ever! I discovered one of his service providers was being dishonest about where she was taking him during his Community Hab hours. She was not only being untruthful, but violating her agency's policy by taking Tyler to a location not permitted. We've been extremely satisfied customers for going on 3 years. We've had very few issues with the technology. Customer service is very responsive and quick to fix any issues. On a positive note, Tyler is now in a community based day program, and I often "catch them doing something right" by listening in. I am in a very good place now knowing Tyler is with a program I trust, and that I can virtually be with him any time. I can't imagine life without AngelSense.

31 janvier 2018
Avis spontané
Noté 1 sur 5 étoiles

Does Not constantly work and they …

Does Not constantly work and they obligate you to a 1 year contract even If the device is broken.

8 septembre 2017
Avis spontané
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Réponse de AngelSense

Hi,

We are sorry to hear you are experiencing issues with your device.
In case of any technical problem with the device we are happy to send you a replacement.
We are all parents to children with special needs and will do all that we can to help you keep your child safe and enjoy the same peace of mind we get by using it.

After a 30-day risk free trial users enter a 1-year contract commitment. Still, if the device cannot work in your area we are happy to let you out of the contract.

Please contact us (call, email or live chat) with your name and contact information so we can assist.

Regards,
Ruth, Head of Customer Care

Noté 5 sur 5 étoiles

THE Best GPS

THE Best GPS
I have tried several GPS units for my kiddo with special needs. Hands down, Angelsense is the best. It has lots of great features, but most importantly, it works. It's accurate. Others I have tried were 2 blocks off or took several minutes to sync with the phone app! Not helpful when trying to locate my non-verbal escapee. Thank you Angelsense for the great product! (Been using now for over 2 years.)

5 septembre 2017
Avis spontané
Noté 5 sur 5 étoiles

Just a shout to Patty and Xaymara

Just a shout to Patty and Xaymara! "AUsome" customer service. Both of them were very courteous and professional in dealing with my concerns with the delivery of Angel Sense device replacement!
Thank you so much for giving priority and resolving my concerns in a very timely manner!
To all subscribers out there kindly participate in there survey after every call. It will only take you literally 1 minute to answer all of them!
#angelsensecares

15 août 2017
Avis spontané
Noté 5 sur 5 étoiles

A True Lifesaver

This product literally saved our special child who wandered away from a campsite into deep woods. We had him back in less than 9 mins. Safe and sound. It works and we love it!

11 juillet 2017
Avis spontané
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Réponse de AngelSense

Thank you for sharing and your nice review! We are truly touched to know that AngelSense saved your son's life!

Kind regards,

Sidra Collins
Community Manager

Noté 5 sur 5 étoiles

Peace of mind

I bought the AngelSense for my non-verbal 3 year old son when he was beginning school. It is the only thing that gives me any peace of mind while he is on the bus, at school, and on his way home. I know exactly where is is throughout his day. I love this device!

6 juillet 2017
Avis spontané
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Réponse de AngelSense

Hi Shannon,
Thank you very much for your nice review!
We are very happy that you are able to use AngelSense to give you peace of mind!

Kind regards,

Sidra Collins
Community Manager

Noté 5 sur 5 étoiles

My daughter got out at night in the country.

A few years ago my autistic daughter wandered from the house in the middle of the night. She went walking down our road into the south texas brush and the fear for her safety was something I never want to experience again. Luckily, God was with us and someone found her, but with all of the wildlife, things could have taken a devastating turn. We thought we had done everything to prevent it. After I looked into tracking devices and compared features and reliability I decided on angelsense. Most "GPS" trackers for children use cellular triangulation which can be off by fractions of a kilometer, especially in places where there are no roads for the tracking system to narrow it down, which is why it seems so accurate when we are driving somewhere using a map on our cell, or places where there is a ton of glass which can reduce accuracy. Alternatively, satellite GPS (which angelsense uses) can determine her location within just a few feet, even out in the country which is VERY important for me. I can call and hear where she is, and now with the new features, I can call and tell her to STOP and stay right there while hearing her surroundings or her voice. The magnetic fasteners also make it difficult for her to remove and the belt means she cant take it off even if she removes her clothing. The peace of mind i get from this is more than worth the monthly fee. I cant put a price on her life, and I cant imagine being without this device now.

6 juillet 2017
Avis spontané
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Réponse de AngelSense

Hi Christine,

Thank you for your very kind review. It's so incredible to hear all the ways that AngelSense has helped your family!
We love to hear the feedback to the new features and it helps to show other ways for users to see if it will benefit them!

Kind regards,
Sidra Collins
Community Manager

Noté 5 sur 5 étoiles

I have used AngelSense for over a year

I have used AngelSense for over a year. It allows me to see my child's day at a glance, know where he is and using the Listen-In feature I can hear if he is upset and how he is being treated.

My favorite feature is the AngelCall as I can two way call with him and comfort him, let him know I am thinking about him, he enjoys our calls.

Before AngelSense I would sit at work worried that my child may leave school, or a caregiver would forget to pick him up. Angelsense is an amazing tool that has helped my family tremendously and given us such peace of mind.

6 juillet 2017
Avis spontané
Noté 5 sur 5 étoiles

AngelSense has been the answer to my …

AngelSense has been the answer to my prayers. It has provided my family so much peace of mind. I love knowing where my angel is any time during the day. The extra features like Listen-In and AngelCall are amazing. It is worth every penny and definitely the best device on the market.

4 juillet 2017
Avis spontané
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Réponse de AngelSense

Thank you Crissy for the lovely review! We are so happy that you get peace of mind with AngelSense!

Kind regards,
Sidra Collins
Community Manager

Noté 1 sur 5 étoiles

The product worked great- however we …

The product worked great- however we did not recieve the belts that were paid for a year and a half ago, saught to resolve the issue, were told we would recieve them, and never did. We ordered and paid for two devices and two belts on the same account. Cancelled them after the mandatory year of service yet only one was actually cancelled. From now on automated pay for anything is not worth trusting. We have given hundreds of dollars to a company that we were not utalizing. Thankfully customer service has improved.

29 juin 2017
Avis spontané
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Réponse de AngelSense

Hi Angela,
Thank you for bringing these issues to our attention. I will send them on to the head of customer support and they will be in contact with you directly regarding a solution. We have grown so quickly - we are very happy to hear that you feel customer service has improved!
I'm sorry about the belt issue, however I'm happy to hear the product worked great for you :)

Kind regards,
Sidra Collins
Community Manager

Noté 5 sur 5 étoiles

What a boon to the safety of special needs kids!

The AngelSense people are very helpful and patient. It's so cool that they are constantly thinking of new ways to make a great innovative tool even better.

26 juin 2017
Avis spontané
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Réponse de AngelSense

Thank you Bryna for your great review!

Kind regards,
Sidra Collins
Community Manager

Noté 5 sur 5 étoiles

The Anglesense GPS is a wonderful tool

The Anglesense GPS is a wonderful tool, that will ease some stress and give you peace of mind. I have been a customer for well over a year. Part of my child's diagnosis is nonverbal and eleopment. Because my son does not communicate with me traditionally, it is very hard to find out exactly what happens when he is away from me. With the listen in function I know I can listen to what he is doing anytime I want. The intransit mapping is another great feature. As is the capability of having my neighbors install the app to be alerted and help look for him should he elope. There are many great features I haven't mentioned all in all it is a win for US.

22 juin 2017
Avis spontané
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Réponse de AngelSense

Thank you for your very nice review! We really appreciate the feedback!

Kind regards,
Sidra Collins
Community Manager

Noté 3 sur 5 étoiles

We ordered the GPS 2 model (thinking it …

We ordered the GPS 2 model (thinking it was smaller than the GPS 1, which in reading reviews just realized the GPS 1 is smaller) and this thing is SO bulky and it makes my 9 year old insecure around his peers. The service is good in more populated areas, but we live just out of town and our subdivision has 4 acre wooded lots (new subdivision) and at our home it is constantly "no service". One of the reasons why we got this is because we do live in a wooded lot and subdivision, but NEVER works here on our property. If you can watch TV on a watch today and be able to do all the things that our devise does, why doesn't AngelSense realize it's 2017 and not in the dark ages. We are going to do research on finding a new service that offers the same benefits, smaller that hopefully has service at our home and switch when our year contract is up. So disappointed.

12 juin 2017
Avis spontané
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Réponse de AngelSense

Hi Debbie,

Sorry to hear you were not aware of the size being a bit larger before you ordered. We do have a comparison chart on our Help section with sizes and the different
features: http://support.angelsense.com/All-Devices/880672871/Comparison-of-the-AngelSense-devices.htm

As far as the size of the device, we are always testing smaller devices and continue to work on making it smaller but prefer to not compromise on the advanced features that require certain amounts of hardware including the larger battery. When we first chose these devices, we tested over 90 different ones until we found the ones that fit our technology.

My 10 year old wears his GPS 2 on the accessory belt under his clothes. Please order a belt accessory via your app if you would like to try it out. We are also coming out with an undershirt in the next few months which has a more discreet pocket on the back.

We do have a 30 day money back trial period and will refund you if the wearing issue isn't resolved during that time.

Another thing you mentioned was the reception. In the last few weeks we rolled out a new app update and if you upgrade your current system you will be able to connect the device to wifi in your home so that it will be visible in your wifi area.

I hope these tips helped you get to know the device and app better and really hope that your son is able to adjust with wearing it possibly with the belt.

Kind regards,
Sidra Collins
Community Manager

Noté 5 sur 5 étoiles

We've had our device for a couple weeks …

We've had our device for a couple weeks now. Our child runs off frequently and has recently increased. Having the Angel Sense really eases our minds that he's safe and we know where he is at all times. If he runs off we have the device to help locate him.

7 juin 2017
Avis spontané
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Réponse de AngelSense

Welcome to the AngelSense family April!! Thank you for your great review!

Kind regards,
Sidra Collins
Community Manager

Noté 5 sur 5 étoiles

AngelSense has been a life saver for my …

AngelSense has been a life saver for my family. My 13 year old son has a history of eloping. AngelSense has prevented him from eloping in several circumstances. When he did elope we were able to quickly find him. I don't know what I'd do without it.

28 mai 2017
Avis spontané
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Réponse de AngelSense

Thank you for your review Jennifer! We love to hear how AngelSense helps families!!

Kind regards,
Sidra Collins
Community Manager

Noté 5 sur 5 étoiles

Loving Angelsense!

I have been using Angelsense for three years now and absolutely love it. I am looking forward to receiving the update version of talking with my child. My daughter is 21 years old and has severe apraxia. This device has given me a piece of mind knowing where she is at all times. We had an incident where a new bus driver wasn't sure where my daughters bus stop was. I looked at the app on my phone and drove right to where the bus driver was and got my child. It is a wonderful device!!

16 mai 2017
Avis spontané
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Réponse de AngelSense

Thank you for sharing Becky! We are so happy you have peace of mind knowing where your daughter is! You will love the new features!!

Kind regards,
Sidra Collins
Community Manager

Noté 1 sur 5 étoiles

Believe me, I WANTED this thing to work

3 Main Problems
1) Product doesn't work as advertised. Intermittent service and I live outside of NYC. That's unacceptable for that type of product. It's like saying, the airbags work most of the time.
2) $40/month wireless is extortionate. So $500 per year, plus the cost of the product. It's a total scam.
3) Size of the product. With all the recent technological advances, the best product they could come up with is something the size of an old-school mobile phone (it's over an inch thick )? Honestly, no matter what AngelSense sales pitch is, just try and connect one of these things to your child's clothing; it's near impossible. The product is clunky and too large. It's really about the same size as shock collar for a dog. Unless you want to strap this block onto your childs body via a strap (so they look like a felon on house arrest), there is no easy way to attach it to their clothing because it is too big, and backpacks are not an option because they do not guarantee connectivity to your child.

17 avril 2017
Avis spontané
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Réponse de AngelSense

Hi Jason,

The device you have supports Verizon and we also support AT&T and T-Mobile with our GPS 1 device. We are actually the only company to provide such broad cellular coverage and we are happy to send you GPS 1.

GPS 1 is also smaller, so it can address your size concern, though GPS 2 has been successfully worn by 90% of the children with special needs trying it. We have many tips and wearing options.

If cellular coverage is inadequate a quality service cannot be delivered. I am sure you were unable to experience the power of AngelSense yet.
AngelSense was proven to save lives repeatedly and it is all because of enormous investment in R&D.
We also continuously enhance the system, all coming for free as part of your service fee. Just to name a few of the new capabilities being rolled out in the coming weeks - Indoors search using WiFi and alarm activated on child, AngelCall - 2-way calling making AngelSense the first phone designed for individuals with special needs, and ETA of your child (parents told us that this alone has saves them precious time).

I suggest you speak with one of our customer care specialists, all moms to children with special needs who are expert users of the product, and we will be happy to assist.

Doron, AngelSense Co-Founder

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